Batch Shuffle Hold Queue
We would like the ability for authorized/admin level staff to collectively shuffle multiple holds, so those at the bottom of the queue can be selected & moved to the top. Their order at the top wouldn't necessarily matter, as long as the group were all advanced in the queue.
Use cases: item recalls, where tech services staff have to place dozens of holds on items, all of which wind up at the bottom of the queue & need to be shuffled individually/manually.
Book club: we had a situation recently where staff at one branch cancelled holds on book club items placed by another location for some unknown reason (maybe a book club turf war?), so 30 holds had to be replaced & shuffled individually.
Shawn P. Farrell
shared this idea
The product team will review this idea for consideration for a future release.