I recently learned that the fields included in the Expanded Display for patron records (when you rollover/click the i next to the record) are hard coded.

I found this unfortunate, because what's shown in the Expanded Display differs depending on where you're viewing it, which in the case of patron records is either going to be in the Search/Find a Patron view or the Check Out mode view.

Examples of where I see room for improvement here:

1) When I search for a patron by name & come up with dozens of people with the same name, an identifier like DOB would be useful in finding the correct patron record, at a glance, but DOB doesn't appear in this view.

2) When I bring up a patron's record in Check Out mode (before entering View or Edit mode), DOB does show in the Expanded Display, despite it already appearing in the Sierra window (at least in our case).

3) We have some local policies where the number of items claimed returned factors in to a patron's borrowing privileges & having that available at a glance in the Expanded Display would be more useful than a half dozen different entries in note fields.

4) If it's a question of screen real estate, in the case of the Expanded Display for Search/Find a Patron, their name appears twice. First, as (for example) Farrell, Shawn P above their pNumber & then as Last: Farrell First: Shawn Middle: P directly beneath it.

The ability to customize what's shown & in what order, like we are with the record creation wizard, would allow libraries to take better advantage of the Expanded Display view to suit local needs.