Hold Freeze/Suspend Enhancements
- Separate Freeze and Cancel Hold Buttons in Holds List
- Allow Patrons to Freeze a Hold when there are no other patrons in queue.
- Allow patrons to set a date when freezing a hold that the hold will unfreeze automatically.
- Add Hold Freeze/Cancel to Bulk Hold Operations.
Margaret Rose O'Keefe
shared this idea
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Derek Brown
commented
I'll build a separate request for this but it sort of piggybacks on the idea... Please allow patrons to see recently missed holds and reactive them like on the classic polaris pac. In the past if they missed a held item they could rejoin the list right from their account. Currently we can do this on the staff side for them, but are unable to grant the user access to see their expired or missed held items for "reactivation".
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DaCosta, Glenda A.
commented
Previously, if someone placed items on hold but wanted to suspend the hold into an inactive status (to reactivate by a certain date -- i.e. July 10, 2023), they could specify the date in their holds list. In Vega Discover, there is no option to suspend the hold until a certain date. A patron can only freeze the hold until they select unfreeze. Would there be a way to have both options (Freeze and inactive status with a specific date)? I know that patrons who are on vacation until a certain date appreciate selecting an exact date for the hold request to resume automatically.