Settings and activity
190 results found
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3 votes
Alison Pruntel
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An error occurred while saving the comment An error occurred while saving the comment Alison Pruntel
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If you're using Repeated Bills (https://documentation.iii.com/sierrahelp/Default.htm#sril/sril_notices_bills.html), it's impossible to tell, within the Notices function, what bill sequence is being sent...is it bill #2? bill #3, etc.? Ideally there would be a column in the Table of Prepared Notices (https://documentation.iii.com/sierrahelp/Default.htm#sgcir/sgcir_notices_prepare.html) that noted what number of bill it was in the sequence. So in our case, we send a bill at 30 days, a repeat at 40 and a final repeat at 50. So we'd see either a 1, 2 or 3 in this column.
An error occurred while saving the comment Alison Pruntel
commented
If you're using Repeated Bills (https://documentation.iii.com/sierrahelp/Default.htm#sril/sril_notices_bills.html), it's impossible to tell, within the Notices function, what bill sequence is being sent...is it bill #2? bill #3, etc.? Ideally there would be a column in the Table of Prepared Notices (https://documentation.iii.com/sierrahelp/Default.htm#sgcir/sgcir_notices_prepare.html) that noted what number of bill it was in the sequence. So in our case, we send a bill at 30 days, a repeat at 40 and a final repeat at 50. So we'd see either a 1, 2 or 3 in this column.
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34 votes
The product team will review this idea for consideration for a future release.
An error occurred while saving the comment Alison Pruntel
commented
This would be very helpful. We are going to test out the new feature for assigning penalty points for patrons with unclaimed holds, and it came up (again) as to why can't we just send a notice that your holds is about to expire, just like we do the 3-day and 1-day courtesy notices.
Most patrons are good about picking up their holds, but there are days when we pull 25 items off the hold shelf, and some patrons just put the items right back on hold. You can see that the patron in the attached screenshot had holds that expired twice before she finally picked them up. That ties up the item(s) for almost two weeks without them being checked out.
Alison Pruntel
supported this idea
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An error occurred while saving the comment Alison Pruntel
commented
I like this idea, but we do get complaints that we send out too many notices and none of them are opt in/opt out (ideally opt OUT). If we could somehow allow an opt-OUT for specific notices (not all of them...for example bills), that would help us accommodate those who complain about having no control over their notices (aside from opting out of them all completely by having a notice preference of print or phone).
Also, this might address an issue we've seen where some of our LX notices "fail to send" (with no explanation), including hold pickup notices. We just had a patron come in and complain because she never got the hold pickup (checked LX and it had failed), but did get her hold cancellation notice after her hold expired.
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6 votes
An error occurred while saving the comment Alison Pruntel
commented
I would simply like the ability to get the link (copy link) - preferably a short URL - along with whatever social media services display. As it stands now, you have to save the search (requires authentication), go to your saved searches, then go to share. Since this functionality already exists w/in saved searches in your Bookshelf, seems like it would be easy to have the experience be the same sharing a record or a search w/out having to be logged in.
Alison Pruntel
supported this idea
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7 votes
An error occurred while saving the comment Alison Pruntel
commented
Also include CAPTCHA or similar functionality to help mitigate the abuse of the /selfreg form, which is what we're stuck with using at the moment (no account creation via Vega/LX Starter yet).
Alison Pruntel
supported this idea
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32 votes
I apologize for the erroneous update. The change we made in Nov/Dec of 2024 did not actually deliver the requested functionality in this idea request. Changing status back to Under Review.
Alison Pruntel
supported this idea
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An error occurred while saving the comment Alison Pruntel
commented
Good grief, I just opened a ticket about this, thinking Vega was broken. Now I see that I've opened 3 tickets in the past about this. The answer you get is that when you limit a search to a physical location, the search results will also include eBooks which have no physical location. Does this make any sense to the average user? Why would anyone think by limiting that it would, by the way, also include any online versions related to a search. Especially problematic when it's a search by all (keyword) or concept.
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7 votesAlison Pruntel
supported this idea
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48 votes
An error occurred while saving the comment Alison Pruntel
commented
We use OpenForms (but could use Vega WebBuilder/Wix for this, too) for purchase suggestions - https://us.openforms.com/Form/1761c561-177c-4f91-9d1d-30d88b3dff75 - If Vega allowed for this, I'd want the ability to customize. I'd prioritize getting the online registration and any other forms - PIN Reset Request, Login, etc., that dump you back in Classic converted to Vega first.
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25 votesAlison Pruntel
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18 votesAlison Pruntel
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11 votesAlison Pruntel
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7 votesAlison Pruntel
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16 votesAlison Pruntel
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33 votesAlison Pruntel
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An error occurred while saving the comment Alison Pruntel
commented
I would also like to know why something gets the "failed to send." Right now, there is no answer and was something we were told was going to get improved upon, probably 2 years ago?
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36 votes
Reviewing this idea for possible future development.
Alison Pruntel
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8 votesAlison Pruntel
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8 votes
An error occurred while saving the comment Alison Pruntel
commented
Also needed for LX Starter, Vega Homepage...
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8 votes
An error occurred while saving the comment Alison Pruntel
commented
This would be of interest for LX Starter users as well - we have the checkouts, etc., currently manually doing the value statement.
Alison Pruntel
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5 votesAlison Pruntel
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12 votes
An error occurred while saving the comment Alison Pruntel
commented
It has never made sense that you have to use the ILS to check in these items with what are supposedly "special conditions." That negates the benefits of using Mobile Worklists.
Alison Pruntel
supported this idea
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15 votesAlison Pruntel
shared this idea
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If you're using Repeated Bills (https://documentation.iii.com/sierrahelp/Default.htm#sril/sril_notices_bills.html), it's impossible to tell, within the Notices function, what bill sequence is being sent...is it bill #2? bill #3, etc.? Ideally there would be a column in the Table of Prepared Notices (https://documentation.iii.com/sierrahelp/Default.htm#sgcir/sgcir_notices_prepare.html) that noted what number of bill it was in the sequence. So in our case, we send a bill at 30 days, a repeat at 40 and a final repeat at 50. So we'd see either a 1, 2 or 3 in this column.