More Hold Routing Sequences
Add more (optional) Holds Request to Fill Routing Sequence tables.
Idea Value
As libraries work together more and more in order to provide the best possible services, it's important that Polaris provide needed flexibility in holds routing. This is especially important for consortia (many of which are growing as independent libraries experience budget crunches and are looking for efficiencies). The current primary/secondary RTF and different grouping options are good, but insufficient as material delivery challenges make moving holds across libraries more costly/difficult (especially if there are large areas involved).
Trevor Diamond
shared this idea
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Nicole Murphy
commented
As a consortium with many different types & sizes of libraries sharing materials, we would find the option for an additional RTF sequence table (or more) EXTREMELY helpful. Having options to further customize our holds routing sequences based on library size or type would alleviate a lot of pain points for our staff and patrons when it comes to holds.
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Beth Lane
commented
This would improve the customer experience and make shipping more efficient and cost-effective.
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This would be really helpful in our consortial environment.
See also this idea: https://ideas.iii.com/forums/951742-ils-polaris/suggestions/47372219-seperate-hold-preference-settings-for-primary-and
