Searching in LEAP to place a hold
When you search for a title in LEAP to place a hold, it'd be nice if you could actually get search results without needing to change the keyword option. I've searched in LEAP multiple times for titles, even selecting the auto-generated title and I still get no search results until I change the keyword search to ALL instead of the default exact.
Tatiana
shared this idea
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AdminSamantha Quell
(Admin, Innovative)
commented
Based on the description, I'm assuming the problem workflow is when opening the Find Tool after clicking "Place Hold" on the patron record. We actually updated this in Polaris 7.6 so that Find Tool will default to keyword searching (as long as the user does not have their own defined default search).
I'm going to close this idea as already supported (in Polaris 7.6 and higher). Please let me know if I'm misunderstanding the issue.