"notification status"
Expand NotificationStatusID list/table to include TXT Sent and TXT Failed, plus any additional like TXT Failed - bad phone number
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AdminSamantha Quell (Admin, Innovative) commented
I discussed this enhancement briefly with Joe and we will be updating the notification status strings with Polaris 7.8 to read "Email or TXT" instead of just "Email" by default. We are also planning to make these strings translatable/customizable, so that libraries can update the message text as needed.
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AdminKatie LeBlanc (Admin, Innovative) commented
This feels important with the new SMS module. Currently it says a TXT was method but when you look at more details it indicates email completed. This can be confusing to staff looking into an issue. Also like the idea of expanding on it to include bad phone number if the 3rd party could pass that back at Polaris.
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Joe Fee commented
I should add, this would be useful for the new SMS service that was released plus useful for third-party vendors to report back as well using the API. It's miss leading when status for TXT says, "email completed" in a Patron's Notification History.