21 results found
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Let us create a temporary ILL on the fly from the new item page
We do not use OCLC or INN-reach for interlibrary loan resource sharing, we use another third party service, so we have patrons fill out ILL requests using a Google form that we then review to see if it's available.
It would be ideal if, upon receiving the item they requested, we could create an ILL on-the-fly record and put it on hold for the patron without having to download a bib record, put a hold request on it, convert the request to an ILL request, and so on.
3 votesOCLC and INN-Reach are not requirements to use the ILL module in Polaris. You can still create ILL requests, which will automatically spawn brief bibs and items that are automatically deleted when the ILL request has been processed.
I think maybe the step missing based on the workflow you described is the unlocked hold request:https://documentation.iii.com/leap/8.0/Default.htm#LEAP1_0/Requests/UnlockHold.htm?Highlight=unlocked
You don't need to download a bib. If you unlock the hold request form, you can type directly into the request fields with details about the ILL request. Then save the unlocked hold and convert to an ILL request to generate the brief records.
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record set
After running a Record Set sometimes I find the need to refine my search. It would be really nice to have the ability to backtrack to the search parameters to make needed changes then rerun the search in lieu of starting over.
9 votesThis should be possible with the recent searches feature added to the Find Tool in Polaris 7.7.
The search filters applied are saved as part of the recent search string. If you're creating a record set from the Find Tool, then realize you need to refine you search, when you return to the Find Tool you should be able to pull up the recent search without needing to start over.
You may need to clear/delete your record set if you already populated it. I read this enhancement as being more focused on having to re-create the search filters/criteria, but let me know if that was incorrect.
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Print view of just items out from Leap patron account without header
In Leap, staff would like to be able to print a list of a patron's items out without printing the whole screen including the header with the patron's account information - similar to the print function available in the items out view of the Patron Status window in the Staff Client. Use case: a patron is checking out some items but has other items at home and wants a list of all their out items with due dates printed on the receipt paper from the desk.
18 votes -
Search results
When searching in Leap, sometimes I need to take all of the search results and add them to a Record Set. I wish I had a select all button. In stead I have to individually select every single record to be added. This would save me so much time!
9 votes -
picklist
When printing the Picklist, we would like the current date and the page numbers to be printed.
This would be helpful for us when we go back to look for items other staff members did not find. Also, if the date is there, we can identify if the list we are working is today’s list or if someone left an old list laying around.
10 votes -
Support Star receipt printers with QZ Tray
The new QZ tray receipt printing in 7.8 is a great "leap" forward for Leap printing. However, it does not support Star receipt printers, and you cannot add support for them via a configuration of QZ or within Leap.
Since Star receipt printers are supported in Polaris: https://iii.rightanswers.com/portal/app/portlets/results/viewsolution.jsp?solutionid=160930969880949
This is a request that support for them be added to the QZ Tray receipt printing.
PS You can switch Star printer to support Epson commands as shown here: https://forum.innovativeusers.org/t/star-receipt-printers-not-supported-in-star-line-mode-with-qz-tray-switching-to-esc-pos-emulation/2566
24 votes -
Damaged item notices
Could we add an print notice option for items checked in using the 'Damaged' option?
7 votes -
Add "Clear" bulk change option in Leap to match staff client functionality
In the staff client, I can bulk clear a value from a UDF drop down menu but, in Leap, I do not have a clear option.
See attachd screenshot.
2 votes -
Rephrase verbiage when not all items are unholdable
Please change the wording for the pop-up message when there are holdable and non-holdable items on the same bib record. It's confusing for staff, and makes them think that they have to figure out an alternate way to place a hold for their patron - when in reality, the hold can go through, and will be added to the appropriate library's picklist. (The example I saw from my staff was a bib record that had a single reference (non-holdable) item on it, and a number of other holdable/circulating items. The screenshot attached is the message staff received.)
18 votes -
Searching in LEAP to place a hold
When you search for a title in LEAP to place a hold, it'd be nice if you could actually get search results without needing to change the keyword option. I've searched in LEAP multiple times for titles, even selecting the auto-generated title and I still get no search results until I change the keyword search to ALL instead of the default exact.
8 votes -
Polaris ExpressCheck interface
On the Polaris self-check machines, the EXIT button at the end of the checkout is proving to be confusing to some patrons, as they think that they were bumped out of the transaction without completing it. Having a screen or message telling the patron that the transaction is complete would be helpful. Alternately, being able to customize this wording to say COMPLETE or FINISH instead would work.
We would also like to be able to customize other wording such as "scan the book's barcode" to be more generic, as many library materials aren't books.
4 votesWith the web-based ExpressCheck interface in Polaris 7.8, I believe we've addressed any hard-coded string values and you should have the ability to customize the text referenced here.
If you find any part of the ExpressCheck web interface to be hard-coded text, please open a bug.
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export search results record set
Polaris Leap-Export all search results to a record set without having to individually select each one.
11 votes -
Customizable Check In screen
It would be awesome if we could add or adjust the information that displays on the Check In screen in Leap, for example to include an item's shelf location for easier staff sorting - and it would also help to catch Display items that have circulated on their return.
15 votesAs noted in the previous comment, it is possible to configure which columns display on the check-in screen in Polaris Administration.
Since this enhancement only mentions shelf location, which is available, I'm going to move it to Already Supported. If there are fields you'd like to add to the display that are not available today, those can be considered as new enhancements.
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LEAP: Allow search and results to include Statistics like year to date circs or more importantly lifetime circulation.
Having to open each item record to see the stats of each item is alot of work. It would be nice to have the ability to see the stats upon the search results and maybe as an item filter option.
8 votesIt is possible in Leap to configure the item find tool to display both year to date and lifetime circulation counts in the search results so that you don't have to open each individual item record to check those statistics.
Here is a link to the help file on how to configure what columns appear in the Leap find tool: https://documentation.iii.com/leap/7.5/Default.htm#LEAP1_0/Specify_columns_for_sear.htm?
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Ability to create Library Cards with specified purposes
One of our member libraries recently asked us to add this as a possible enhancement request to provide a more specific use for certain library cards. They stated, "We have been discussing the potential of providing internet-only cards as an option to our patrons. Ideally they would be used to access our computers and digital resources, but would not be used to borrow any physical items such as books. We feel there are many patrons who would benefit from this. Is this a possibility?"
6 votes -
Change "None" for Pickup Areas to "Walk-in" or "Inside" or "Regular"
Currently, when a patron selects a library for a hold in the PAC and Pickup Areas are enabled, the default option is "None" which might not make as much sense to them, and they might think they have to select one of the other options (if there are any). Can "None" be changed to something more intuitive like "Walk-in" or "Inside" or "Regular"?
13 votesWe added the ability to suppress the "None" option in Polaris 7.6. And the "None" string that displays has always been a customizable language string. So you can choose to either suppress it or change the text at any time (via WebAdmin string editor).
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Can hold slips include the pickup area on them when there is one selected?
Currently when we print a hold slip for an item that is filling a hold where a pickup area was selected, we don't see the pickup area anywhere on the hold slip (see screenshot where "Curbside" was selected as the pickup area for that library). Can it be added so staff know where the item is being picked up?
9 votes -
Allow enabling/disabling of Pickup Areas per library AND enabling of specific Pickup Areas - not all or nothing
Currently, we can't use the Pickup Areas functionality in Leap because it is enabled at the system level only (except for the PAC part) and once it's enabled it's ALL pickup areas or none of them - it doesn't allow a library to disable pickup areas in Leap OR to enable, say, Curbside, but not Locker, as a pickup area, if both are added system-wide. We need each library to be able to enable or disable Pickup Areas in Leap AND enable ONLY the specific pickup areas from the list that they offer. This enabling of specific Pickup Areas a…
11 votes -
Cancel an in-transit hold
It would be beneficial to have the option of cancelling a hold for which the filling item has already moved to an in-transit status. This way, once the item is received at the destination, when it is checked in instead of going on the holds shelf it would either fill the next applicable hold or go in-transit back to the owning library.
2 votes -
Remove late fees
Drop late fees that have accrued once an item has been charged for replacement cost. Once an item is charged for replacement (lost or damaged) the late fees that have accrued should automatically drop instead of being added to the replacement fee.
5 votes
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