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16 results found

  1. When printing the Picklist, we would like the current date and the page numbers to be printed.

    This would be helpful for us when we go back to look for items other staff members did not find. Also, if the date is there, we can identify if the list we are working is today’s list or if someone left an old list laying around.

    10 votes

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  2. The new QZ tray receipt printing in 7.8 is a great "leap" forward for Leap printing. However, it does not support Star receipt printers, and you cannot add support for them via a configuration of QZ or within Leap.

    Since Star receipt printers are supported in Polaris: https://iii.rightanswers.com/portal/app/portlets/results/viewsolution.jsp?solutionid=160930969880949

    This is a request that support for them be added to the QZ Tray receipt printing.

    PS You can switch Star printer to support Epson commands as shown here: https://forum.innovativeusers.org/t/star-receipt-printers-not-supported-in-star-line-mode-with-qz-tray-switching-to-esc-pos-emulation/2566

    24 votes

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  3. Could we add an print notice option for items checked in using the 'Damaged' option?

    7 votes

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  4. In the staff client, I can bulk clear a value from a UDF drop down menu but, in Leap, I do not have a clear option.

    See attachd screenshot.

    2 votes

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  5. Please change the wording for the pop-up message when there are holdable and non-holdable items on the same bib record. It's confusing for staff, and makes them think that they have to figure out an alternate way to place a hold for their patron - when in reality, the hold can go through, and will be added to the appropriate library's picklist. (The example I saw from my staff was a bib record that had a single reference (non-holdable) item on it, and a number of other holdable/circulating items. The screenshot attached is the message staff received.)

    18 votes

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  6. When you search for a title in LEAP to place a hold, it'd be nice if you could actually get search results without needing to change the keyword option. I've searched in LEAP multiple times for titles, even selecting the auto-generated title and I still get no search results until I change the keyword search to ALL instead of the default exact.

    8 votes

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  7. Polaris Leap-Export all search results to a record set without having to individually select each one.

    11 votes

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  8. It would be awesome if we could add or adjust the information that displays on the Check In screen in Leap, for example to include an item's shelf location for easier staff sorting - and it would also help to catch Display items that have circulated on their return.

    15 votes

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    As noted in the previous comment, it is possible to configure which columns display on the check-in screen in Polaris Administration.


    Since this enhancement only mentions shelf location, which is available, I'm going to move it to Already Supported. If there are fields you'd like to add to the display that are not available today, those can be considered as new enhancements.

  9. Having to open each item record to see the stats of each item is alot of work. It would be nice to have the ability to see the stats upon the search results and maybe as an item filter option.

    8 votes

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    It is possible in Leap to configure the item find tool to display both year to date and lifetime circulation counts in the search results so that you don't have to open each individual item record to check those statistics. 

    Here is a link to the help file on how to configure what columns appear in the Leap find tool: https://documentation.iii.com/leap/7.5/Default.htm#LEAP1_0/Specify_columns_for_sear.htm?

  10. One of our member libraries recently asked us to add this as a possible enhancement request to provide a more specific use for certain library cards. They stated, "We have been discussing the potential of providing internet-only cards as an option to our patrons. Ideally they would be used to access our computers and digital resources, but would not be used to borrow any physical items such as books. We feel there are many patrons who would benefit from this. Is this a possibility?"

    6 votes

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  11. Currently, when a patron selects a library for a hold in the PAC and Pickup Areas are enabled, the default option is "None" which might not make as much sense to them, and they might think they have to select one of the other options (if there are any). Can "None" be changed to something more intuitive like "Walk-in" or "Inside" or "Regular"?

    13 votes

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    We added the ability to suppress the "None" option in Polaris 7.6. And the "None" string that displays has always been a customizable language string. So you can choose to either suppress it or change the text at any time (via WebAdmin string editor).

  12. Currently when we print a hold slip for an item that is filling a hold where a pickup area was selected, we don't see the pickup area anywhere on the hold slip (see screenshot where "Curbside" was selected as the pickup area for that library). Can it be added so staff know where the item is being picked up?

    9 votes

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  13. Currently, we can't use the Pickup Areas functionality in Leap because it is enabled at the system level only (except for the PAC part) and once it's enabled it's ALL pickup areas or none of them - it doesn't allow a library to disable pickup areas in Leap OR to enable, say, Curbside, but not Locker, as a pickup area, if both are added system-wide. We need each library to be able to enable or disable Pickup Areas in Leap AND enable ONLY the specific pickup areas from the list that they offer. This enabling of specific Pickup Areas a…

    11 votes

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  14. It would be beneficial to have the option of cancelling a hold for which the filling item has already moved to an in-transit status. This way, once the item is received at the destination, when it is checked in instead of going on the holds shelf it would either fill the next applicable hold or go in-transit back to the owning library.

    2 votes

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  15. Drop late fees that have accrued once an item has been charged for replacement cost. Once an item is charged for replacement (lost or damaged) the late fees that have accrued should automatically drop instead of being added to the replacement fee.

    5 votes

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  16. The default font size for ORS packing lists, however, is 14. At my library, the vast majority of our patrons prefer large print materials, so a size 14 font is a bit too small. For accessibility purposes, it would make sense for the ORS Packing List to default to an 18pt font, which would be in line with large print standards.

    This is not something that we can change ourselves in Polaris, so for several of my outreach patrons, I copy/paste the Packing List into a Word document, then increase the font size manually. While effective, it is time consuming…

    5 votes

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