Mixed Use of Keyboard and Mouse in Value Selection of Rapid Update
In Rapid Update, if a value is selected by first typing in the value field and then clicking on a result in the dropdown menu, the wrong value shows up in the Current Command list. According to Innovative, this is because the expected workflow is to use either just the keyboard or just the mouse. The functionality should be adjusted to allow the mixed use of keyboard and mouse.
Idea Value
Library staff don't always notice when they follow this workflow and then end up with the wrong value selected. In our consortium, this sometimes happens with location codes, and because libraries aren't able to edit items with location codes associated with a different library, this results in staff accidentally assigning the wrong location codes and not being able to fix them. This has happened to us for years before we realized what was causing the issue.
Sam Cook
shared this idea
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Kimberly Allen
commented
Lots of us don't just use keyboard or just use mouse. We bounce back or forth depending on the data we are working with. For some things I know the data and can easily type it, yet need to use the dropdown for the next value. Or vice versa. I also have carpal tunnel and that also affects when I type versus scroll.
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Phil Shirley
commented
It's reasonable to expect that someone might use a mix of mouse and keyboard -- I do it frequently, and if you do a lot of changes then it's something you learn to do to improve your efficiency. You shouldn't assume that people will do things only a certain way. This is especially important in Rapid Update, where the stakes are so high.