assign 1st and 2nd tier timeout permissions (for those using context logins) : SDA and Sierra Web
In the SDA OR Sierra Web, the Sierra 2-tier login workflow allows administrators to set a "time-out" setting to the 2nd tier (personalized) login. This setting determines if the session will time out or close after a specific amount of time.
This is an excellent workflow except that there is no setting to manage 1st tier inactivity. This means at the end of the day we have many Sierra licenses that remain open and the Library must manually force close the desktop applications using the "restart a process" in Admin Corner.
Please configure context logins so that Libraries can determine a time period to "quit" the application. This is especially important for libraries considering Sierra Web as the license is not released if the session does not close cleanly.
Thank you,
Elizabeth
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Elizabeth Wright commented
I just wanted to add that although both the context and personalized login have "time-out" sessions in the user setup, only 1 works with context logins.