Repeated Bills - Showing Sequence Number
We use the Repeated Bills feature, where after the bill is sent day 30, we send a repeat bill (#2) on day 40 and a final repeat bill (#3) on day 50. Unfortunately, when you run the Notice job for Repeated Bills, there is no way to tell whether the repeat being sent is for day 40 (#2) or day 50 (#3) except if you scroll through all of them and do the math as it pertains to the item status date. Staff haven't been doing that regularly. Ideally, there would be a column that showed you what # of ODUE it was or what Repeat Bill it was.
We only recently found out that our bills for day 50 were never going out per bug SIERRA-40289.
Related documentation:
Notices: Repeated Bills - https://documentation.iii.com/sierrahelp/Default.htm#sadmin/sadmin_options_circ_repeated_bills.html
Sending Repeated Bills - https://documentation.iii.com/sierrahelp/Default.htm#sril/sril_notices_bills.html
Alison Pruntel
shared this idea
-
Alison Pruntel
commented
If you're using Repeated Bills (https://documentation.iii.com/sierrahelp/Default.htm#sril/sril_notices_bills.html), it's impossible to tell, within the Notices function, what bill sequence is being sent...is it bill #2? bill #3, etc.? Ideally there would be a column in the Table of Prepared Notices (https://documentation.iii.com/sierrahelp/Default.htm#sgcir/sgcir_notices_prepare.html) that noted what number of bill it was in the sequence. So in our case, we send a bill at 30 days, a repeat at 40 and a final repeat at 50. So we'd see either a 1, 2 or 3 in this column.
-
Alison Pruntel
commented
If you're using Repeated Bills (https://documentation.iii.com/sierrahelp/Default.htm#sril/sril_notices_bills.html), it's impossible to tell, within the Notices function, what bill sequence is being sent...is it bill #2? bill #3, etc.? Ideally there would be a column in the Table of Prepared Notices (https://documentation.iii.com/sierrahelp/Default.htm#sgcir/sgcir_notices_prepare.html) that noted what number of bill it was in the sequence. So in our case, we send a bill at 30 days, a repeat at 40 and a final repeat at 50. So we'd see either a 1, 2 or 3 in this column.
-
Alison Pruntel
commented
If you're using Repeated Bills (https://documentation.iii.com/sierrahelp/Default.htm#sril/sril_notices_bills.html), it's impossible to tell, within the Notices function, what bill sequence is being sent...is it bill #2? bill #3, etc.? Ideally there would be a column in the Table of Prepared Notices (https://documentation.iii.com/sierrahelp/Default.htm#sgcir/sgcir_notices_prepare.html) that noted what number of bill it was in the sequence. So in our case, we send a bill at 30 days, a repeat at 40 and a final repeat at 50. So we'd see either a 1, 2 or 3 in this column.