During the Circulation Forum at this week's IUG, a few libraries brought up their continued interest in going fine free, but also shared how they still faced challenges within their respective institutions from those who felt materials would not come back.

This is a realistic concern, especially for libraries that couple going fine free with the protracted loan periods made possible by autorenewals. It can sometimes be challenging to get customers to return things, so we appreciate the availability of patron blocks that will prevent checkouts, renewals, etc., but not penalize a customer financially, like the ability to suspend borrowing privileges based on the number of days overdue.

We'd love to see a new Patron Block added based on the number of items a customer has claimed returned. That number would be determined by the library, work in conjunction with the process of claiming an item returned, & be configurable via the Patron Blocks table, so when a customer hits x number of items claimed returned, they're block from borrowing until the items are found & checked in & the counter is reduced.