Report incorrect images link in Vega
It would be nice to have a link in Vega Discover to report incorrect images and have a status note once its been reported so multiple reports are not being submitted for same image. Contact information seems to change often and can get a bit frustrating to get resolved.
Sandy Tedder
shared this idea
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Michael Biggs
commented
@Alison Pruntel: What do we do in the case that there is a UPC? I've come across an item that seems to share a UPC with a different item.
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Michael Biggs
commented
It would also be nice if there were a way to submit missing images, or fall back on the image we have in our ILS in the case that Syndetics doesn't have it.
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Alison Pruntel
commented
For staff users, correct? At least if the Knowledge Base pointed to what support provided me in a ticket about this:
When you get a question about a cover image, start by right-clicking on the cover image and selecting "Open image in new tab." The image's URL will then display in the browser bar. Check whether it includes a UPC, because Syndetics will use the UPC first. If there's just an ISBN, and the ISBN is correct, and it's still showing the wrong cover, then that's reportable to Syndetics. And yes, you can send them an email to get their data corrected. See "Data Corrections" on this page.
https://proquest.syndetics.com/contact/
Please send an email at syndetics.corrections@proquest.com and make sure to include the ISBN/UPC/ISSN/EAN of the title in question.