Search with a numerical comma
Discover should be able to handle a numerical comma in a title. We received a patron complaint that they couldn't find the title 20,000 Leagues under the sea. They were searching (correctly) with the comma in "20,000" (see this search: https://ada-lynx.na3.iiivega.com/search?query=20,000%20leagues%20under%20the%20sea&searchType=everything&pageSize=10). When searched as "20000", all the results properly come up (see https://ada-lynx.na3.iiivega.com/search?query=20000%20leagues%20under%20the%20sea&searchType=everything&pageSize=10). This is very difficult to explain to both the public and to the staff when our old PAC gives results to that without issue.
Brad
shared this idea
This report is considered a bug and we will be including the fix of it with the relevancy improvements and updates that we plan to make this year.
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This report is being handled as a bug and will be a part of the relevancy updates and improvements we focus on this year. (Samantha Cunning)
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Vanessa Schwegman
commented
Wow, a fix for this issue is critical for accurate searching since not many patrons would think to remove the comma. I agree that this request seems more like it should be logged as a bug.
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Elaine Sloan
commented
This should be a bug fix; this error is almost impossible to explain to the public and causes mistrust in our library systems because it exists.
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Christine Sneed
commented
This update is crucial for searching. I can't imagine patrons will try searching without the comma, since it part of the title - they'll just assume we don't have the title.
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Margaret Rose O'Keefe
commented
This should not even have to be an 'enhancement'.