Settings and activity
69 results found
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62 votes
An error occurred while saving the comment 
Vanessa Schwegman
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10 votesVanessa Schwegman
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23 votesVanessa Schwegman
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18 votesVanessa Schwegman
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11 votes
An error occurred while saving the comment Vanessa Schwegman
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We'd really love to have this feature in Promote or at the very least have the ability to use Promote with RSS feeds we generate through our own in-house new arrivals setup.
Vanessa Schwegman
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17 votesVanessa Schwegman
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11 votesVanessa Schwegman
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50 votes
I apologize for the erroneous update. The change we made in Nov/Dec of 2024 did not actually deliver the requested functionality in this idea request. Changing status back to Under Review.
Vanessa Schwegman
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59 votesVanessa Schwegman
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27 votesVanessa Schwegman
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18 votesVanessa Schwegman
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16 votes
An error occurred while saving the comment Vanessa Schwegman
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Our old phone notifications were able to optionally include the patron name, and we opted to include it because of multi-person households who share a phone.
Our staff have just reported a patron who has expressed frustration that the phone messages no longer specify a person's name/account. The patron has a two-person household, and phone notifications go to the same phone number. They now need to call us to see whose account has a hold.
Vanessa Schwegman
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8 votesVanessa Schwegman
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13 votesVanessa Schwegman
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6 votesVanessa Schwegman
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28 votesVanessa Schwegman
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49 votesVanessa Schwegman
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20 votesVanessa Schwegman
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82 votes
An error occurred while saving the comment Vanessa Schwegman
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We'd love SMS sign-up to be included. I only want to add that it would be great for libraries to be able to choose whether or not to display the option to select a carrier associated with the texting phone number. We no longer need to specify a carrier to send notifications by text, thankfully, and forcing patrons to select one is confusing, especially for all those patrons with a variety of prepaid carriers. Libraries that still need patrons to select a carrier might still need it as an option, but email-to-text is quickly becoming obsolete.
Vanessa Schwegman
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25 votesVanessa Schwegman
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This issue is an absolutely critical flaw that should be considered a bug. A patron just reported having maybe 7 or 8 lists with probably a couple hundred titles vanish. I truly hope there is a way to restore these titles, or else we are stuck explaining this bad flaw and marring a patron’s otherwise potentially great experience with our catalog and its great list functionality.
A patron’s barcode is not a static ID like the Patron ID (which is the actual record ID in Polaris). Please tear down the silos that prevent separate teams from consulting each other. Anyone who works with Polaris would know that the patron ID is the field that account information should be tied to (and the same is surely true for Sierra).