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11 votes
Vanessa Schwegman
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11 votes
Vanessa Schwegman
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47 votes
I apologize for the erroneous update. The change we made in Nov/Dec of 2024 did not actually deliver the requested functionality in this idea request. Changing status back to Under Review.
Vanessa Schwegman
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54 votes
Vanessa Schwegman
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7 votes
Vanessa Schwegman
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26 votes
Vanessa Schwegman
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18 votes
Vanessa Schwegman
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16 votes
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Vanessa Schwegman
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8 votes
Vanessa Schwegman
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13 votes
Vanessa Schwegman
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6 votes
Vanessa Schwegman
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28 votes
Vanessa Schwegman
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14 votes
Vanessa Schwegman
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42 votes
Vanessa Schwegman
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19 votes
Vanessa Schwegman
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81 votes
An error occurred while saving the comment
Vanessa Schwegman
commented
We'd love SMS sign-up to be included. I only want to add that it would be great for libraries to be able to choose whether or not to display the option to select a carrier associated with the texting phone number. We no longer need to specify a carrier to send notifications by text, thankfully, and forcing patrons to select one is confusing, especially for all those patrons with a variety of prepaid carriers. Libraries that still need patrons to select a carrier might still need it as an option, but email-to-text is quickly becoming obsolete.
Vanessa Schwegman
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25 votes
Vanessa Schwegman
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20 votes
Vanessa Schwegman
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36 votes
Vanessa Schwegman
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47 votes
An error occurred while saving the comment
Vanessa Schwegman
commented
The ability to sort the holds in My Bookshelf by format would be one possible solution.
Vanessa Schwegman
supported this idea
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Our old phone notifications were able to optionally include the patron name, and we opted to include it because of multi-person households who share a phone.
Our staff have just reported a patron who has expressed frustration that the phone messages no longer specify a person's name/account. The patron has a two-person household, and phone notifications go to the same phone number. They now need to call us to see whose account has a hold.