143 results found
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16 votes
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Add "booking option for session" to "recur at interval"
Most of our children's programs are series programs which run for a certain number of weeks. As we have put in our winter programs we have noticed that the "booking option for session" field only appears if we use "add a new session". It does not appear when using "recur at interval". Recur at interval is a quicker way to input all the sessions, but for these programs we only want customers to register once for the entire series. Is there a way to have the "booking option for session" field appear when using "recur at interval".
15 votesUNDER REVIEW ·
AdminAngela Nolet
(Senior Product Manager, Innovative Interfaces, Innovative)
responded
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Add Confirmation Step Before Deleting a Registration
One of our staff members accidentally deleted a session that had registrations attached to it. A warning before deleting is preferred, or a way to restore the deleted registration.
14 votesUNDER REVIEW ·AdminAngela Nolet
(Senior Product Manager, Innovative Interfaces, Innovative)
responded
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Limit Bookings Across Rooms Within a Time Period
Several libraries in our consortium have multiple study rooms. They want to limit patrons to a single 'study room' booking across all of their study rooms for a given time period (e.g. Jane Doe can only book a single study room each day, but the next day she can book a room again, etc.).
Currently, they can limit bookings for an individual room, but the patron can just sign up for another room later that day (and go through them all in turn). I guess staff can monitor and delete duplicate bookings, and dedicated patrons will undoubtedly find other workarounds.
11 votes -
Impersonate Mode Can be Used Without the Patron Using the System Previously
Impersonate does not work until the patron has used the system previously - so if you have a patron calling on the phone to register for the first time, you still need to start with the "add booking" box, even though that bypasses the eligibility rules. Some useful functionality improvements would be for impersonate mode not to utilize cached data (so it could be used immediately).
11 votesUNDER REVIEW ·AdminAngela Nolet
(Senior Product Manager, Innovative Interfaces, Innovative)
responded
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Add a Toggle for the Age Registration Field
We need to put the age restriction in for adult programs - the issue lies in asking adults for their age when they are registering. We would require age upon registration for Children and Teen programs mostly, but not often (if ever) for adults. Is it possible to have a toggle for the Age Restriction field to ask for age or not?
11 votesUNDER REVIEW ·AdminAngela Nolet
(Senior Product Manager, Innovative Interfaces, Innovative)
responded
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Age Requirement for Adult Registration
Remove the requirement for an adult to put an age in the registration field. Possibly offer drop down of 18+
10 votes -
Add ability to send txt / sms confirmations and reminders
Add ability to send users a text confirmation of event registration, as well as text reminder of upcoming events
10 votes -
Responsive Calendar
The calendar view should be responsive and adjust to longer if there are many events taking place on a certain date, rather than cutting them off.
10 votes -
brochure
It would be clearer if each event on the brochure listed the date above it. As it is, if two events are happening on the same date, the second event is printed without the dateline above. This looks like an omission and is very confusing, especially when the two events are in different columns. The second event is also spaced quite a bit below the other event and they do not appear grouped together. I don't think patrons will understand.
10 votes -
More granularity to add fields in events creation
It would be great to have the ability to add fields to the event create page without the need to add a custom question. For example, automatically having a field for phone number in the registration form for an event would be great.
10 votesUNDER REVIEW ·AdminAngela Nolet
(Senior Product Manager, Innovative Interfaces, Innovative)
responded
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UI Text Changes Should be Applied to All Instances
I found another area where bookings is used rather than registration (see below). I have already changed the UI language options I have control over to registration, register, etc from bookings. I am not sure where this is pulling from, but we do not use the word bookings.
10 votesUNDER REVIEW ·AdminAngela Nolet
(Senior Product Manager, Innovative Interfaces, Innovative)
responded
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Add a Way to Turn Off or Hide the Cost Field
We don't charge for events and the UX doesn't apply to all places cost is used. Could another UI Text field be added or add a global setting to hide all mentions of cose?
10 votesUNDER REVIEW ·AdminAngela Nolet
(Senior Product Manager, Innovative Interfaces, Innovative)
responded
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Standardize the Display of Dates
Standardize the display of dates. There are inconsistent date formats throughout. Our preferred format is Day, Month ##, Year (e.g. Monday, July 10, 2023) or Day, Month ## (e.g. Monday, July 10)
10 votesUNDER REVIEW ·AdminAngela Nolet
(Senior Product Manager, Innovative Interfaces, Innovative)
responded
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Allow for alternate registration limitation in Vega Program
In addition to the age limits for Program Registration, it would be helpful to be able to limit by grade.
While age is a useful limit for early learning programs, many school age programs are limited by grade range. The option to select limit by grade, and then define the grades that can register, would help libraries when determining who can register for a program. Currently, libraries have to determine the age for the program based on the school registration birthday cut off, and that may not accurately reflect who is eligible to register. This causes confusion and friction for…9 votesUNDER REVIEW ·AdminAngela Nolet
(Senior Product Manager, Innovative Interfaces, Innovative)
responded
As a workaround, you can create a custom question template to collect the grades of attendees or confirm they are in a specific grade.
Angela Nolet
Senior Product Manager
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Time in Room Calendars Should Reflect Set up and Clean Up Times
Currently, only the event time is shown in the room calendar. The set up and clean up times are not listed. We have had events, for example, that start at 5pm and end at 7pm, but that room is not available from 10am - 5pm due to setting up for a program. Staff cannot see that the room is not available until after they try to book it for their program or event. It would be helpful to have an event time as well as the set up and tear down listed in the room calendar separately. It would save…
9 votes -
Month view for the room booking
Have the options that patrons can see a month view of when a room is available instead of the daily one when booking a room.
9 votes -
Brochure Picture Placement
When creating a brochure it looks like a photo from one of the programs populates into the brochure, but the placement is all over the place meaning it is not consistent from page to page or each time you create a brochure. One time it may be with one of the programs on the left column and others it will be in the center.
We'd like to customize which images appear or choose to remove all the images.
9 votesUNDER REVIEW ·AdminAngela Nolet
(Senior Product Manager, Innovative Interfaces, Innovative)
responded
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Add a Created By Field when Creating an Event
Frequently, there is a difference between the person who actually creates the event in Program and the Contact Person's email address which is a required field. The contact person might not even be associated with the library at all.
It would be ever so helpful if a new created by field and the contact person's email address were a field that could have a free edit and a dropdown of all the staff account email addresses.
Also, staff does not need a reminder about their event, since they are scheduled to do it as part of their workday. It would…
9 votesUNDER REVIEW ·AdminAngela Nolet
(Senior Product Manager, Innovative Interfaces, Innovative)
responded
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Event Approval Problem
Our workflow is this: librarians create events. Managers approve events. Admins publish the events. The problem lies in the approval process: Everything that's approved/ready to post goes to one big list. We host hundreds of events, so if we could filter by manager or building, that would be a huge enhancement. Another shortcoming is that the Admins have no way of knowing if the managers have approved their events. A three-step process for (1) creating; (2) approving (with a checkmark or something); and (3) publishing events would also be an enormous improvement.
8 votes
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