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  1. 15 votes

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    Wes Osborn commented  · 
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  2. 5 votes

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  3. 19 votes

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  4. 42 votes

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    Wes Osborn commented  · 

    @Lynn - The common situation we see is that the item is returned to the library through a CKI action. Then the library is surprised to see it not trigger any local holds. It will turn out that an item from another location is being shipped to fill the hold instead. So, the location where the local hold is at goes back to sit on the shelf (or shipped out to another library) while the hold request is later filled by the item that is received through shipping.

    I think we've told libraries that using Fill Now is one workaround for this.

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    Wes Osborn commented  · 

    Although we've gotten used to this over the past decade, having this as an option in the ILS would likely greatly improve patron (and staff) satisfaction. Even though would cause some unneeded shipping, which is why having a toggle/setting for it would be nice.

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  5. 8 votes

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    Wes Osborn commented  · 

    Could you clarify a bit what you mean by "the most efficient hold preference setting". Which preference setting are you referring to?

  6. 14 votes

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  7. 6 votes

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  8. 71 votes

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    Wes Osborn commented  · 

    Moving my importance level up a bit - it is SOOO annoying to lose the recent records when you're working to troubleshoot a problem/issue!

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    Wes Osborn commented  · 

    It would also be nice to see Authority records added to the view. If we want to go all out, maybe even an option in settings to determine which types of records go there for the user and an option for a compact view so you could get more entries in the list without scrolling.

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  9. 5 votes

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  10. 9 votes

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  11. 97 votes

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    Wes Osborn commented  · 

    This is such a pervasive but under the radar problem that undermines people's trust in the library to fulfill their request.

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  12. 12 votes

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    Wes Osborn supported this idea  · 
  13. 33 votes

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  14. 43 votes

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    Wes Osborn commented  · 

    It would also be great if it were just harder to place item level holds. Either make it a permission or add a pop-up "are you sure" when placing an item level hold. We've got a couple of hundred "Not Supplied" holds in our system that are likely just instances of staff doing the wrong thing, placing an item level hold on an item that goes to lost.

  15. 18 votes

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    Wes Osborn shared this idea  · 
  16. 52 votes

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    Wes Osborn supported this idea  · 
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    Wes Osborn commented  · 

    Yes, this would be great! And it would help reduce the number of reports that we get saying that an image can't be found or loaded for a particular title.

  17. 41 votes

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    Wes Osborn commented  · 

    Deleting them would be tough from a system design perspective, but finding a way to hide them would be great!

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  18. 44 votes

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    Wes Osborn commented  · 

    You might also want to comment on this: https://portal.productboard.com/iii/6-innovative-product-status-board-new/c/932-additional-acquisitions-links-

    If needed, you could also use this SQL in the item find tool:

    SELECT
    DISTINCT cir.ItemRecordID
    FROM
    Polaris.polaris.PurchaseOrders po WITH (NOLOCK)
    JOIN
    Polaris.polaris.POLines pol WITH (NOLOCK) ON po.PurchaseOrderID = pol.PurchaseOrderID
    JOIN
    Polaris.polaris.POLineItemSegments polis WITH (NOLOCK) ON pol.POLineItemID = polis.POLineItemID
    JOIN
    Polaris.polaris.LineItemSegmentToItemRecord lisir WITH (NOLOCK) ON polis.POLineItemSegmentID = lisir.POLineItemSegmentID
    JOIN
    Polaris.polaris.CircItemRecords cir WITH (NOLOCK) ON lisir.ItemRecordID = cir.ItemRecordID
    WHERE
    po.PONumber = 'YourPONumberHere'

  19. 10 votes

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    Wes Osborn supported this idea  · 
  20. 44 votes

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    Wes Osborn commented  · 

    This would be a very big CARROT to the sticks we're typically presenting to members for switching away from the desktop client. If they could quickly switch branches ONLY in Leap that would be a game changer. Even better if they didn't have to pick workstations.

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