Settings and activity
52 results found
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27 votes
Carl Ratz
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25 votes
An error occurred while saving the comment Carl Ratz
commented
Something like on the due date or return, the next hold goes pending then held. The customer would then be notified and would be encouraged to bring their items back when they go to pick up the new held item, when they are ready for it.
Carl Ratz
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11 votesCarl Ratz
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28 votes
An error occurred while saving the comment Carl Ratz
commented
I agree. There should be a default price as well as a max price that can be used, and the ability to override the max price by permission.
Carl Ratz
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23 votes
An error occurred while saving the comment Carl Ratz
commented
What if you already have an existing barcode in the former barcode field and need to keep it.
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30 votesCarl Ratz
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21 votesUNDER REVIEW · 1 comment · ILS - Polaris » Acquisitions, Serials & Item/Issue/Inventory Management · Admin →Carl Ratz
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20 votesCarl Ratz
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An error occurred while saving the comment Carl Ratz
commented
Can we have all 3 counts? Holds, Available, and Owned.
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11 votesCarl Ratz
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6 votesCarl Ratz
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80 votesCarl Ratz
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22 votes
An error occurred while saving the comment Carl Ratz
commented
Our customers will expect a certain number of details about charges to their account. Why are they being charged? when did they have the item? where did they get the item? when was the charge applied? what was the item title?
Carl Ratz
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27 votes
We will consider this idea for possible future development. Thank you!
An error occurred while saving the comment Carl Ratz
commented
Could such a note also be viewed on the selfchecks?
Carl Ratz
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8 votes
An error occurred while saving the comment Carl Ratz
commented
All this is really good. It would be very helpful to have internal notes with each of the resources. It would help with support between the library and the vendor.
Carl Ratz
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30 votes
An error occurred while saving the comment Carl Ratz
commented
We would need a way to suppress patron notification languages that are not supported by the library.
Carl Ratz
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5 votes
An error occurred while saving the comment Carl Ratz
commented
We are purging long expired accounts and I am finding accounts that have ebooks checked out. The due dates vary and are within the loaning period. Vega is not live yet, so these checkouts would have to be Overdrive and Hoopla. I see them on the accounts, so I believe the checkout information comes from the vendor and from the PAC. Either way the transaction ends up on the Polaris customer record. So, I was thinking, if that transaction is written could it trigger a reminder notice to renew the account if it is expired?
Carl Ratz
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19 votesCarl Ratz
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14 votesCarl Ratz
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7 votesCarl Ratz
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33 votesCarl Ratz
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This should be a opt in or out SA setting. For our Library, we allow holds on accounts regardless of status on regular cards. We only block the checkout when the account is in question. We figure if someone wants an item bad enough to put a hold on it, they will have their account status corrected.