Settings and activity
66 results found
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10 votes
This idea will be reviewed by the product management team for consideration in an upcoming release.
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Christy Sayre
supported this idea
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5 votes
An error occurred while saving the comment Christy Sayre
commented
We have a growing number of app users, and it would be a nice additional way for staff to push out quick messages to individual patrons -- "we've been trying to reach you!" "You left your library card here, we're keeping it safe"
Christy Sayre
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77 votes
An error occurred while saving the comment Christy Sayre
commented
The notices in their current form, while nice to look at, are very confusing and we receive constant questions about it.
Christy Sayre
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24 votes
An error occurred while saving the comment Christy Sayre
commented
Borrowers rarely claim they returned something until they receive notification that they've been billed for a Lost item. In Leap, changing a Lost item to a Claim is a very messy and step-heavy process. One has to copy the barcode of the lost item, which opens up the item window. Then come back to the patron record, and check out the lost item again (without checking it in). That removes the lost status and removes the bill, often one of the goals. Once the item is checked out to the patron and appears in the Out/Overdue view, the staff can select the item and make it a Claim. The process of all of this leaves a history of being checked back in and checked out again, which, when viewed by others, makes it seem as though staff was tampering with the record.
By contrast, it's very simple to change a Claim to a Lost item, and the trail is "clean." So please consider providing staff with a clean and simple way to change a Lost item to a Claim.
Christy Sayre
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130 votesChristy Sayre
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101 votesChristy Sayre
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116 votesChristy Sayre
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118 votes
An error occurred while saving the comment Christy Sayre
commented
I can see how this would be useful for any kind of device that requires re-charging.
Christy Sayre
supported this idea
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38 votes
An error occurred while saving the comment Christy Sayre
commented
Our libraries are clamoring for this!
Christy Sayre
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11 votes
An error occurred while saving the comment Christy Sayre
commented
In a consortium of 43 libraries, it's nigh impossible to consider adding additional patron codes. With the hold setting in the item record limiting holds to patrons from this library and branches, it seems like the architecture is already in place to add a similar capability for limiting checkouts--this would be a truly elegant solution and could make managing our circulation much simpler.
Christy Sayre
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12 votesChristy Sayre
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73 votes
An error occurred while saving the comment Christy Sayre
commented
We just had a library ask us if it was possible to emphasize the pickup area (like Locker) on the hold slip. Their staff is often missing that the hold is for the locker, not the holds shelf. Of course, the info is there, but if it could be bolded, or in a larger font that the rest of the info on the slip, there'd be fewer mistakes and their patrons wouldn't be showing up after hours, only to find that their hold isn't in the locker--imagine the frustration!
An error occurred while saving the comment Christy Sayre
commented
I'd love to see more flexibility on these. Being able to have branch-defined fields could in effect allow us to re-create our regional delivery slips in the setup of our routing slips. This would eliminate alot of work, use less paper, and eliminate clutter around each library.
Christy Sayre
supported this idea
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27 votes
An error occurred while saving the comment Christy Sayre
commented
If this could be enabled even for 12 hours--a single working day--it could save at least that much staff time in our libraries every day. Thank you for considering this!
Christy Sayre
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29 votesChristy Sayre
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60 votesChristy Sayre
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36 votes
An error occurred while saving the comment Christy Sayre
commented
Having shelf locations as a facet can also simply help filter results, while at the same time keeping the Collections more constant. We can filter by collection, which for many libraries will only get you so far. Shelf locations can really help all searchers drill down to a target or narrow search results.
Christy Sayre
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37 votes
An error occurred while saving the comment Christy Sayre
commented
Agree with commenter MK. We expect to be creating alot of LoT records and seems that the volume statement will be the way to go on these, so to be able to search those would be significant.
Christy Sayre
supported this idea
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14 votes
An error occurred while saving the comment Christy Sayre
commented
This is a good idea if the titles aren't mentioned; otherwise you might infringe on the privacy of household members who may wish to keep their library activity to themselves.
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17 votes
An error occurred while saving the comment Christy Sayre
commented
Patrons don't always understand that there's a difference between the app and the PAC, and being unable to edit contact info in the app will likely lead to frustration.
Christy Sayre
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12 votes
This problem will no longer be present when we move to Account Portal.
Christy Sayre
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As an administrator, this would be a huge time-saver. It's very difficult to line up a real-time test of a service like this.