suspend hold
Previously, if someone placed items on hold but wanted to suspend the hold into an inactive status (to reactivate by a certain date -- i.e. July 10, 2023), they could specify the date in their holds list. In Vega Discover, there is no option to suspend the hold until a certain date. A patron can only freeze the hold until they select unfreeze. Would there be a way to have both options (Freeze and inactive status with a specific date)? I know that patrons who are on vacation until a certain date appreciate selecting an exact date for the hold request to resume automatically.
DaCosta, Glenda A.
shared this idea
Released July 3, 2024
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Sandi Burgess
commented
Hi Samantha. I would like to understand the functionality coming on the road map. It looks like there will be the ability to adjust the number of days before a hold will expire, but it isn't presented to the patron as a "Freeze Until" end date. Is that functionality planned?
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Derek Brown
commented
I'll build a separate request for this but it sort of piggybacks on the idea... Please allow patrons to see recently missed holds and reactive them like on the classic polaris pac. In the past if they missed a held item they could rejoin the list right from their account. Currently we can do this on the staff side for them, but are unable to grant the user access to see their expired or missed held items for "reactivation".