Disable Vega Discover Cookie Prompt for Kiosk Sites
As of May 8th, 2024, Patrons at Vega Discover Kiosks which run in incognito mode are now presented with a greyed-out screen with a small white cookie banner at the bottom. For patron privacy, best practice for any Kiosk deployed in a public space calls for the erasure of all browser cache and cookies at the end of the kiosk session. For a walk-up session, there is no clear instruction as to what action needs to be taken to get to the full site, clicking a small "x" in the lower right corner is neither intuitive nor accessible. This prompt should be rewritten for clarity and/or there should be a feature added to disable this feature on published kiosk sites.
Tim
shared this idea
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Jessica Wiede
commented
Public KIOSKs need to be quick access points with no roadblocks. There should be an option to disable this easily within the site management settings- an on-off switch. Stored Cookie preferences work on personal computers and not public access computers.
There should be an option to disable this easily within the site management settings- an on-off switch.
Our library removes cache and cookies regularly as part of our security and privacy policy. There should be an option to disable this easily within the site management settings- an on-off switch. -
Courtney Tsahalis
commented
There should be an option to disable this in the site management settings easily.
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Lisa Palmer
commented
Our library removes cache and cookies regularly as part of our security and privacy policy. There should be an option to disable this easily within the site management settings- an on off switch.
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Mary De Bellis
commented
Very off-putting and confusing for patrons and a great hindrance to an effective user experience - please correct as indicated.
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Melissa McHugh
commented
Our kiosk needs to be a quick access point for our patrons with no roadblocks. There needs to be an easy way to manage this in site settings.
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Eric Young
commented
Will not use Kiosk sites without this corrective action. This is a must fix situation. Great write up, thx
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Danielle Reynolds
commented
Yes. Regardless of the browser/kiosk mode/incognito options that individual libraries use, all have the same need that cookies and the cache are not saving between patrons. The messaging from the Vega team has stated this is a one click & done situation, but in the reality it's not. It appears for us every time. Staff end up walking around to all OPACs clicking this all the time. It's a true hassle.
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Jill Martines
commented
The original post says it all.
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Laurie Shedrick
commented
Yes- Our Kiosks need to be quick access points free of any road blocks for accessing collection information.
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Pam Wills
commented
The option to disable could eliminate patron frustration.
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Joe Thomas
commented
We also use kiosk mode that clears the browser cache and cookies for security and this has made our walk up kiosks unusable by patrons.
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Alison Pruntel
commented
The cookie/banner makes kiosk mode w/incognito mode unworkable and very frustrating to patrons who walk up to our kiosks, just want to be able to look up a book.