95 results found
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Self service for password reset for staff
Ability for staff to individual reset their password
10 votes -
5 votes
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Enable/Disable Event Feedback Emails by Program + More Options for Post-Event Feedback Emails
We would like to request enhanced flexibility in how post-event feedback and follow-up emails are managed in Vega Program. We value collecting patron feedback, but not every event is appropriate or necessary for post-event surveys or emails. In addition, our surveys are customized by age group, and the current template email is too general/broad.
It would be ideal to have the ability to enable or disable post-event emails and/or feedback on a per-event basis, ideally with a simple checkbox when creating or editing an event (for example, “Send post-event email / feedback survey”. This would allow staff to selectively gather…
12 votes -
Default Calendar view to "blank" when no location is selected
When the calendar view for patrons defaults to all locations, it looks especially overwhelming when there are a lot of locations who do a lot of different events. It would be helpful and less taxing on patrons to have a blank view if no location is selected when switching to calendar view rather than showing all events.
5 votes -
Make booking types for rooms visible for the public on the booking page
Currently, we have two different booking types for our meeting rooms that have different costs. We've entered descriptions of these booking types, but our patrons cannot see them. We would find it useful to make these visible to the public so they can better understand what booking type they qualify for.
3 votes -
Integrate Polaris or Sierra policy tables to automatically block off holidays for planned closures in Program.
Blocking off closed dates is tedious for a system that has a lot of locations. If Program could communicate with Polaris/Sierra, that would make life a lot easier for everyone!
5 votes -
Allow formatting for room booking descriptions
It would be great if we could add simple formatting for booking rooms, such as adding a hyperlink to our room policies and other documents they may need to book a room with us.
5 votes -
Allow updates/descriptions for series landing pages
It would be nice to be able to add some kind of description or notes for a series page. This would make it easier for patrons to click a series and see what it's all about, since not all off our series are of the same program.
3 votes -
Disable ability for patrons to change default room booking start/end times
Patrons can currently change the default start time for room bookings. For example, our library limits study room booking start and end times to each hour on the hour (e.g. 9am, 10am, etc). However, the room booking software allows patrons to change the times to increments within an hour, like 9:05am-11:05am. This lets them meet their 2-hour limit, but effectively blocks off the room for 3 hours. Please disable this on the public side.
4 votes -
"See All Bookings" Result Needs to Include Setup and Cleanup Times
We have 30+ rooms and staff use the See All Bookings option to determine a room's daily schedule. However, it does not include the setup and cleanup times in the VP display or downloaded information. Staff can only view the displayed event's start and times. It would be very helpful for our teams doing setup and teardown to have this information on this display or downloaded information.
2 votes -
Disallow patrons from cancelling bookings after start time. Patrons cancel bookings mid-run, then resumbit to get around daily limits.
We'd like the ability to disallow patrons from cancelling bookings after the start time. Crafty patrons cancel their booking near the end time, then sumbit a new booking to get around the daily limit.
5 votes -
Adjust Appointment-Style Calendar Date Selection
The green, highlighted date on the appointment-style calendar should be the date available for selection. Instead, it seems to indicate the day before the date of the event?
Consecutive dates will have some green highlighted dates that are selectable and others that are not.
2 votes -
Room Booking Approval Notifications and Notification Timing...
Would the Room Booking Approval Notifications and Notification Timing be better on a room by room basis as opposed to a global setting? Global is fine if you have one person who needs to be reminded to check for bookings. We have Branch Managers who are responsible for their location's room bookings. It would be helpful if they received booking approval notifications for their specific locations.
6 votes -
color code unpublished events
It would be great if unpublished events were color coded differently when viewing the calendar on the staff side. Staff cannot tell unless clicking on an event that it is not actually happening. It would be great if they could see that at a glance.
6 votes -
Enable Booking Notice for Staff Use Only
Have the Booking Notice display above the form for staff equipment bookings. Currently the Booking Notice information icon states: "Specify any advance booking requirements or important information users need to know when making a booking. This notice will be displayed above the booking form." However, the notice does not display above the form when staff are booking from the staff side and the equipment is not visible to the public.
We require a staff training prior to using some equipment or to schedule qualified staff to assist and it would be helpful if this was visible at the time of…
2 votes -
Staff Side: Search by group name
Add an option in room bookings to search by the group/organization name. Frequently multiple patrons will do a booking for the same group/organization and it would be helpful to be able to view and track a group's/organization's bookings.
4 votes -
Add date filter/calendar to search results
It would be helpful to patrons if a calendar for selecting a date range appeared on the search results page. Many times patrons aren't searching for the next available program, they want to know what's happening next week or however far in advance. This could be either a relative filter (ie, 'next week', 'this week', 'next month', 'this month') or specific dates you could pick on the calendar. (Or both?)
It would also be helpful if filtering down those search results by date let us link back to them! For example, so we could do a search for all storytimes…
15 votes -
Add Email Customization Templates for Languages
Libraries should be able to modify email templates for the languages they offer to their patrons.
As a patron, Program should detect the browser language to determine which language template to use.
For example, a patron with the browser set to German who registers for an event gets emails from the German templates.
3 votes -
Searchable, system-wide logging (emails)
Searchable, system-wide email logging (similar to what is available in LX Starter) so that we can see what emails were sent, received, and opened; as well as to see if patrons are on a do not send list after marking our emails as spam.
Currently, the only way to see if a patron has received emails is to find a specific program that they were in and check the email logs for that program.
If possible to expand this to all logging (which could be filtered) that would be a plus.
6 votes -
bulk registration for recurring events
We have recurring events. We'd like to register patrons for all recurring events with one registration (similar to what you can do with sessions).
(If we use sessions, we can register a patron for all sessions at once BUT we can't enter stats until all of the sessions are over.
If we use recurring events, we can enter stats when the event is over, BUT we can't for registration for all events.)4 votes
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