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Vega Mobile

Vega Mobile

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  1. We are about to go live with Vega Discover and have been told that the "My Lists" saved lists on Innovative Mobile cannot be synced with Vega Discover. Since the lists that have been created in PowerPAC can be moved from PowerPAC to Vega Discover, we'd like to have Innovative Mobile "My Lists" sync with Vega Discover, since we plan to continue use of Innovative Mobile along with Vega Discover.

    25 votes

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    PLANNED  ·  Angela Nolet responded

    Please watch the roadmap; this is work we are planning on doing.

    https://portal.productboard.com/iii/15-vega-product-portal/c/676-wish-lists-and-vega-bookmarks-integration

    Best,

    Angela Nolet

    Sr. Product Manager

  2. Right now, if a patron replaces a lost library card, they lose their items in My Lists and any linkages with other accounts. Those items should be tied to the permanent ID of the patron record (patron ID in Polaris, not sure what it is in Sierra) so they are retained when the barcode is replaced. Even though they are not stored in the ILS patron record, PATRONS consider things like their lists and linked accounts to be part of their "library account" and are frustrated to lose that information for what feels like no reason to them.

    20 votes

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  3. I understood that on the app, it's all or nothing - either everyone sees their reading history or no one sees their reading history. Please enhance to allow people to opt in or out.

    20 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  4. Show renewals remaining in the Mobile App. Patrons have been asking to see this functionality in the mobile app. This makes it easier for them when they are managing their checkouts. Thank you!

    18 votes

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    1 comment  ·  Admin →
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  5. It would be great if patrons could not only check out their econtent in the app, but could also read it, play it, view it, etc. in the app. If the app could have a built-in reader/player then patrons wouldn't have to have move around to different apps to use their material.

    17 votes

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  6. This is the same as a current improvement idea for Vega Discover (https://ideas.iii.com/forums/951766-vega-discover/suggestions/48885347-discover-pickup-location-should-default-to-select).

    One of our libraries is temporarily closed and the app is defaulting to the first library in the list as a pickup location. Unfortunately, patrons don't notice and continue to place holds for pickup at a library that is nowhere near them.

    We have to monitor the Manage Holds function on a daily basis to identify these holds and modify them before they go into transit.

    16 votes

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  7. With over 70 libraries connected to the app in our consortium, it can get tedious to have to click "more" to find the user's home library for each catalog item. Ideally, if a material is available at the home library it should be displayed first.
    Using the "Limit to" search option does not help in this case, as search results still include materials that are not currently available for checkout but are owned by that "limit to" library.

    16 votes

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  8. Patrons should be able to see the hold suspension end date in their holds list. Currently if you select a suspend hold date in the app, there is no way to see that date once you submit. It just says inactive and queue position 0. If patrons can't remember when they requested the item to be placed back on hold, they have to resume the hold and then suspend it again.

    16 votes

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  9. In the CMS libraries can't see which users have registered for notifications. Which means that they have to go to support to get this information. Additionally, the list doesn't provide information differentiating which users have enabled Ad Hoc notifications vs. Account Notifications.

    15 votes

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    PLANNED  ·  2 comments  ·  Admin →
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  10. We've had many patrons request the ability to cancel a hold that is already "held" (i.e., has a "held" status). This can be done through our website and it would be really helpful to extend that functionality to the app.

    15 votes

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  11. Put the number of copies and holds below the "Place Hold" button.
    Vega currently displays this information.

    15 votes

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  12. Currently we can customize some buttons to our brand colours in the CMS, but not all. For example you cannot customize the Check-out button from green or the Renew All or Renew Selected or All Holds. It would be preferable for all the buttons to follow branding rules.

    13 votes

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    1 comment  ·  Admin →
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  13. It would be nice if Mobile could allow linking to the library's Password/PIN reset page on the Mobile login screen.

    12 votes

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  14. Some materials may have multiple vendor copies of eBooks, eAudiobooks, etc. It would be useful for the patrons to be able to see which vendor they're tapping onto while searching without having to utilize the "search in" option. Currently, patrons would have to open the Catalog Item page and locate the vendor information.

    12 votes

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  15. RE: https://help.sol.us/app/patron-my-account-panel

    Reading History (if enabled by library) should be its own menu option, vs. buried under Checkouts. If you have a lot of items currently checked out (and several managed/added accounts), you may not even realize Reading History is there.

    While you could feasibly adjust AccountPanel_Loans string to say Checkouts & Reading History, it makes not sense if the patron hasn't opted in to it, and also does not remove the problem of having to scroll down through your checkouts to notice it.

    11 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  16. When searching for an item, we want customers to see right on the results page if that item is available and where. This is buried in the actual title at the very bottom of the screen, and people have a hard time finding it. It also helps people narrow their search without having to click into every single record to see if and where the item is available.

    11 votes

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  17. Hi,
    Many libraries have changed the term "concept" to "subject" in Vega Discover.
    Please enable the ability for libraries to batch change "concept" to "subject" in Vega Mobile.

    (The term "concept" appears as a facet in mobile app).

    Thanks,
    Elizabeth

    11 votes

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    1 comment  ·  Admin →
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  18. Add the ability to sort catalog search results by availability or "available now". This is a function currently in the PAC and customers expect to see the same behavior in the the Mobile App. This will also make it easier for customers to tell if they can pick up a book the same day.

    11 votes

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  19. In Vega Mobile admin, we pull usage statistics [Mobile App > View Activity]. The results are given in tables displayed on the screen (see image).

    Request: Can these be formatted so that we can Export the data into a CSV or Excel file?

    Right now, I have to copy/paste as text the various tables, then pop them into Excel, where I like to have a month-to-month comparison setup. This is extra work.

    10 votes

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  20. We’d love to see segmented search added to the mobile app. A feature like easy-to-use tabs at the top of the search results (e.g., Physical, Libby, OverDrive, etc.) would make it much easier for patrons to navigate. Currently, they have to use the filter tool and scroll through a long list of formats to narrow down their results, which can be cumbersome.

    Workflow... Patron searches on mobile app. Top of the search results (Physical, Libby, Hoopla tabs) would allow a patron to quickly click what type of material they are hunting for without forcing them to select through a huge…

    10 votes

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