58 results found
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Show amount due in the backend of LX Starter
For Bills (and the future fines notice) Show amount due in the backend of LX Starter with the rest of the notice information
8 votes -
Please make Performance Stats searchable by date
Please make Performance Stats searchable by date as opposed to being cumulative day after day, forever.
13 votesWe will consider this idea for possible future development. Thank you!
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Add setting for default font in branding setup
In the library brand settings, add the ability to select a different default font for all templates which have not yet been customized.
24 votesWe will consider this idea for possible future development. Thank you!
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Update templates using a saved block that is modified
When a saved block is edited, we would like it to automatically update any templates using that saved block rather than having to go to each template and re-add the updated block to each template one by one.
30 votesWe will consider this idea for possible future development. Thank you!
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Need a Renewals Remaining Merge Tag
There needs to be a Merge Tag which coincides with Renewals Remaining. I'm told that the current Merge Tag only applies to Renewals Used.
15 votes -
Ability to send test message with data pulled from the ILS
The key functional feature of the notice templates are merge tags. When sending a test message, the most important thing you would want to be testing is whether merge tags are displaying correctly. However, since dummy data is used in the test notices, the test notices don't allow you to assess if your merge tags are working or not. It would be really nice if test emails could be sent with data pulled from the customer's ILS so we could see if our merge tags were working.
43 votesReviewing this idea for possible future development.
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Include Individual Plus Total Costs in Bills
The bill currently shows the total amount owed (sum). They should also display the individual item costs included in the bill.
Make it an option to also include the item cost in the overdue notice as well (incentive to return!).
In our date due slips (JasperSoft) we include the cost of each item and a total cost to show what the patron saved by using the library vs. buying.
16 votesWe will consider this idea for possible future development. Thank you!
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Hard Bounces management tracking
We've ran into difficulties trying to progressively clean up our bounces. Staff have to keep a google sheets to know what things have been corrected (unless they keep leap open as well and see if the patron has the "edited" in the notes). Would it be possible to evaluate some way to better manage the clean ups?
One idea offered was a check box for Resolved (Thanks Amy Al-Shabibi)
21 votes -
Add bill or fine amount to notice report
Indicate how much is owed for each item that had been fined or billed.
9 votes -
Link back to patron record in ILS
Add a link that leads back to the Sierra Desktop app or Sierra Web patron record or Polaris patron record
14 votes -
Display actual status on Notice Activity Log page
Currently, the Notice Activity log only displays delivered or bounced and you have to click into the patron information to see what stage the notice is at. Instead of just delivered also indicate opened or clicked.
9 votes -
Have a reply to that goes to the owning or pickup library
Have a reply-to that goes to the owning or pickup library instead of having it go to the one sender email address.
19 votes -
Can we tailor the notices to go out to certain item type or loan rules? Ex: certain notices go out to students who check out ILL”.
We should be able tailor the notices to go out to certain item type or loan rules. Ex: certain notices go out to students who check out Interlibrary Loan
12 votes -
Add the ability to edit dark mode for notices
LX Starter is a massive improvement over our traditional Polaris notification emails, but the one piece we are running into is our library's branding colors become quite distorted in dark mode. With our website we have control over this and we would like the ability to do the same with LX Starter since it seems common place on mobile devices.
12 votes -
Add more default notices
Add more default notice, such as econtent notification, ILL notice, Inactive patron and much more.
Also the ability to copy a notice and edit to make a new notice.
29 votes -
Ability for two notice schedules one for weekdays and other for weekends
LX Starter has only one scheduler for seven days. Add the ability to have a weekday scheduler (Monday – Friday) to send queued notices and a separate weekend scheduler to send queued notices at different times.
Example: Weekdays Monday through Friday Library sends out notices 9:00am through 8:00pm on Weekends Saturday & Sunday Library sends out notices 10:00am through 6:00pm.12 votes -
Make the trackback links in the notices not look like spam
Right now the links in the notices look like this - which is something I would never click on and I suspect our patrons feel the same. Please make the URL not look like a fake link.
https://pqw1ypl0.r.us-east-1.awstrack.me/L0/https:%2F%2Fwww.deerfieldlibrary.org%2Fabout%2Fhours%2F/1/02000000l3amnjm4-jb0sbkbc-bkti-ohni-2bkj-c7v8i3ak3ho0-000000/XXVi1ZTSDKTg7fx7ynmjrzj8Eds=31817 votesReviewing this idea for possible future development.
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Notices - Send notices based on review file
The notices function is very useful, but limited. We are only able to communicate with patrons through Sierra on a few occasions. It would be wonderful to be able to send/print notices based on a review file. This way, we could communicate with patrons via Sierra for numerous reasons. My inspiration for this is to send notices just before a patron library account expires. Previously, we haven't had a standardized way to alert patrons to their impending expiration.
Idea Value
Sending notices to this effect would prevent service disruptions, promote patron retention, and promote good-will among patrons.36 votesThe ability to send a message to a selected group of patrons is planned as future functionality in LX Starter.
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