107 results found
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Revamp the Hours Open Parameter
The Situation: Our library's room checkout suddenly shorted to a hard limit of 6:00pm. I discovered that last year's spring break hours were listed in the Hours Open table and last year spring break occurred earlier in March.
The Problem: Entries in the Hours Open table do not include the year. If the year was included, hour checkout issue wouldn't have been an issue.
Solution #1: Add the ability to include the year to Hours Open table. Default to the current year but have the ability to change the year.
Solution #2: Revamp the Hours Open table. Modifying the Hours…
6 votesThe product team will review this idea for consideration for a future release.
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Refund Functionality in Sierra
Currently, Sierra does not provide built-in functionality for processing or tracking refunds. While the system records partial payments that result in credits (displayed as negative fines) and waivers applied by staff (visible in Fines Paid), there is no equivalent workflow or tracking for refunds.
We request the addition of a refund tracking feature within the patron record, ensuring that staff can see when a refund has been issued. Specifically, we propose:
A clear refund indicator in the patron record.
A display of refund amounts including payment method in the Fines tab, similar to how fines and waivers are shown.
An…7 votesThe product team will review this idea for consideration for a future release.
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Options Group setting for showing Last Patron
In a consortial setting we have some libraries that would like to avoid showing last patron data for a item in an attempt to avoid retaining data that could be used to breach a patron's privacy.
11 votesThe product team will review this idea for consideration for a future release.
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Batch Shuffle Hold Queue
We would like the ability for authorized/admin level staff to collectively shuffle multiple holds, so those at the bottom of the queue can be selected & moved to the top. Their order at the top wouldn't necessarily matter, as long as the group were all advanced in the queue.
Use cases: item recalls, where tech services staff have to place dozens of holds on items, all of which wind up at the bottom of the queue & need to be shuffled individually/manually.
Book club: we had a situation recently where staff at one branch cancelled holds on book club items…
1 voteThe product team will review this idea for consideration for a future release.
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Create a different template for repeat bills
Add the ability to create a template specifically for repeated bills. This would allow us to send a different message for a reminder bill than what we sent in the original bill. This is would be similar to how we are able to create different templates for 1st, 2nd, 3rd etc Overdue Notices.
21 votes -
Add eReceipts as an option in LX Starter.
The only option for eReceipts is plain text. It would be a fantastic feature to customers to be able to build a nice HTML email for them.
6 votes -
Include periodical issue information in overdue notices
We had a patron complaint that the email notices do not include magazine issue information, only the main title. The notices also do not include item barcodes, so there isn't any data to match against a specific issue. Could information from the Issue field in the item record be displayed in overdue notices?
12 votesThe product team will review this idea for consideration for a future release.
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Notice scheduling
Currently, the notices for Current Checked Out Items allows for daily or weekly scheduling, but it would be handy to have the ability to set this at a longer time frame such as monthly, quarterly or by semester as most of our materials check out for much longer periods of time (16 weeks or longer generally), and some users find the weekly reminders tedious.
Either the option to set the automated notices to a longer time period, or the ability for patrons to choose a longer reminder period (opt in to weekly, monthly, etc notice) would be very helpful.
4 votes -
Allow changing of hard coded "collection agency" wording
We would like to change the wording on our bills to patrons for long-overdue items from “COLECTIONS AGENCY REPORT CHARGE” to “MATERIALS RECOVERY SERVICE CHARGE,” but this is hard-coded. We use Unique Management, who describes themselves as a materials recovery service, and we try hard to always use that wording and not say "collection" or "collection agency." Some patrons have become alarmed by seeing "collection agency" on our bills for long-overdue items and in their accounts.
8 votesThe product team will review this idea for consideration for a future release.
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Add "max number of overdue items" column to patron block table
Many libraries have eliminated fines and they would like alternative ways to provide an incentive for patrons to return items. We would like the option to block patron circulation based on a Library determined number of overdue items. This rule could be added to the Patron Block table so that libraries could customize rule as necessary.
Idea Value: This new setting would provide an incentive for Customers to return their items.
Idea Value: We don't want to restrict the number of items a Customer can sign out, but want to restrict borrowing after a specific number of overdues.
Idea Value:…
20 votesThe product team will review this idea for consideration for a future release.
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Add an option to restrict check-in to owning location
For some fragile items that we don't want to put in transit (e.g. telescopes, vinyl records), we want to be able to limit check-ins to the owning location. We can communicate these limits to patrons on our website and through signage or labels, but we'd like there to be an option within Sierra to generate a pop-up (with an option to override) so staff are alerted to tell the patron they have to bring the item back to another location.
7 votesThe product team will review this idea for consideration for a future release.
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Integrate with IMMS for placement information
Intergrating Sierra with IMMS, Sierra does not show the placement information from IMMS on item records. In particular, when the items are stored in chaotic placements such as hold shelves. This means that looking for an item on a hold shelf or other chaotic type location in Sierra, the user has to copy the barcode from Sierra to IMMS to pin point it's known location.
With further integration, it would be great to see placement information in Sierra to assist staff with helping customers find items on hold shelves in particular.
11 votesWe will review this idea for consideration for a future release.
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New function to scan items into Sierra to change an Item status to "in transit"
Our branches select which items should be sent to another library for stock rotation. Before items are sent to another branch, staff change the item statuses to "in transit". For various reasons, the branch staff cannot use Mobile Worklist to batch change these items to "in transit". The staff use Circa, but would prefer a Sierra integrated solution.
Why integrate this solution in Sierra:
Circa is aging out. We cannot limit Circa permissions to only change Item status to "in transit".
We want to use the "item status update date" to track when items last moved to a branch.
We…
1 voteThe product team will review this idea for consideration for a future release.
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Need for "Check-in: Do not fulfill holds" function to only apply to current check-in
Libraries have the option to use "Check-in: Do not fulfill holds". This checks in the item without without fulfilling any holds that are in the hold queue for that item. This item will never appear on a Title or Item paging list unless the item is checked in AGAIN. To be eligible to appear on a Title or Item paging list the item must be checked in a second time.
We need an option to release that restriction. The hold should be unfulfilled only during that specific check-in.
Reasons for this:
1) Our transportation system may be stopped due to…
7 votesThe product team will review this idea for consideration for a future release.
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System Option to Disable Transit Slip Printing by Default
In our library, all in-transit items are put into a single bin at the check-in location to be picked up and run through a central sorter which separates them by destination. This workflow doesn't require the use of transit slips, so our staff are trained to choose not to print one when prompted at check-in.
Having to choose "no" at check-in for each item can become onerous when staff are checking in many items, but currently the only alternative is to have the system automatically print a transit slip for every item — which would simply be a waste of…
15 votesThe product team will review this idea for consideration for a future release.
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Include Individual Item Costs in Overdue Notices
Make it an option to also include the item cost in the overdue notice as well (incentive to return!).
In our date due slips (JasperSoft) we include the cost of each item and a total cost to show what the patron saved by using the library vs. buying.
55 votesThe product team will review this idea for consideration for a future release.
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Automatically email due slips from Express Lane
Do you want all of your patrons to receive due slips by email, every time they check out an item?
Express Lane can be configured to automatically print a due slip, or allow patrons to choose between some combination of print or email due slips with an option to decline, but cannot be configured to automatically send an email due slip with no option to decline.
In our special library, it is desirable to always send email due slips with no option to decline. We want our patrons, who are all employees, to receive this documentation for every loan for…
5 votesThe product team will review this idea for consideration for a future release.
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Paging Queue should recognize changes to the Not Wanted Before Date in Hold record
Sierra queues the hold for paging at the time the hold is placed, based on the data the hold was placed with. If the hold is modified after that (by changing the Not Wanted Before date), those changes don't update the paging queue, and Sierra will continue to page as if the hold had not been modified.
10 votesThe product team will review this idea for consideration for a future release.
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Allow holds on bibs when holdable items are on order
We have a non-holdable lucky day collection whose items are on the same bib as our regular, holdable copies of those titles. Sierra allows patrons to place holds on titles that are on order, but sometimes the non-holdable copies are the first to arrive -- at which point, Sierra sees that all items on the record are non-holdable, and stops allowing holds until the first holdable copies come in.
Innovative recommended splitting nonholdable items onto a separate bib record, which seems liable to clutter up the catalog; moreover, some of these items are likely to be moved into our regular…
23 votesThe product team will review this idea for consideration for a future release.
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Offer the ability to retain a patron's receipt preference at checkout
At checkout, Circulation Staff must ask patrons at the end of each checkout if they want a printed receipt, email receipt, both, or none, or place a pop-up message on their account. It would be great if there were a way to retain each patron's receipt preference so that upon closing out the patron's record, the preferred receipt would be sent, print, both, or no receipt would be given.
21 votesThe product team will review this idea for consideration for a future release.
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