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Innovative Idea Exchange

Vega Discover

Vega Discover

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532 results found

  1. We have received multiple requests from patrons who would like to see their Overdrive/Libby holds display in the list with their physical holds.

    Since Vega Discover displays Overdrive/Libby checkouts in a list with physical item checkouts, it is inconsistent and confusing/misleading to not have the holds display in the patron account portal as well.

    8 votes

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  2. We do not offer online payment to our patrons. We therefore want to be able to disable this in the account portal. Even though we can change the text in the button, we cannot disable the button and the text while the text underneath can be changed, curiously the 1, 00 kr part of the text cannot be edited. This is causing confusion for our patrons.

    8 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  3. The "Preferred Contact Method" section in Account Portal displays a phone number with "Home phone" or "Mobile phone" prepended to it if the patron is signed up to receive phone calls or text messages. However, the "Home phone" and "Mobile phone" prefix don't correlate to whether the patron is receiving calls or texts, it's determined solely by which phone number field is being used in the ILS or by the order in which the patron has added/removed phone numbers in Account Portal.

    Please update how this information is displayed so that patrons can tell which notification method they are actually…

    4 votes

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  4. As a System Administrator managing over 100 Collection Sites, identifying which assets a user has access to requires manually checking every single site. This is prohibitively time-consuming and leads to errors when editing, auditing, or deleting user accounts and Collection Sites. A Centralized User Access Management feature would help audit and efficiently manage user permissions across all Vega Discover assets. Ideally, the feature should allow staff to:
    1. Select a User
    2. View a comprehensive list of all associated Collection Sites, Kiosks, and Showcases the user has access to.
    3. Manage those access points centrally (e.g., bulk removal of access)…

    12 votes

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  5. The temporarily rolled out update still showed being able to sort bookmarked lists by ascending or descending Title and Date, which appeared to be publication date only, not when the patron added it to the list. The original iteration allowed this type of sorting, which was helpful for letting patrons have some kind of control over sorting their lists in their own arbitrary way, for example how soon they wanted to get to a particular title from their list, without having to scroll through the alphabet of titles or know when it was published.

    Like the preference to be able…

    7 votes

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  6. Introduce an “Author” sort and filter option for items in the Account Portal Overview, specifically for:
    • Current checkouts
    • Active holds
    • Reading history
    This would allow patrons to group and manage their library items more intuitively, especially when they manage multiple accounts and items.

    8 votes

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  7. Patron reading history is currently of limited value for serials, like magazines and newspapers, because only the title and date checked out is recorded. Without edition level information e.g., volume, or issue number, patrons cannot reliably identify:
    • Which specific magazine issue they have read
    • How their reading history relates to citations, or research
    This reduces the usefulness of reading history for researchers, students, and magazine readers alike.

    7 votes

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  8. When viewing checkouts in Account Portal, the patron name appears next to every checkout. I know this is groundwork for the yet to release Account Linking function but please do not show this when there are no linked accounts. Patrons have already reported that this is not helpful.

    13 votes

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    1 comment  ·  Admin →
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  9. The current "address" information in the Account Portal consists of the Street 1 field from Polaris on the top line and the City, State, and ZIP fields grouped on the second line. Our library uses Street 2 for apartment numbers and would like the option to display Street 2 in account portal so that patrons don't think part of their address is missing from our records.

    4 votes

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  10. Currently, if a suppressed bib is included in a showcase, it displays but doesn't include details and is not clickable. It shows the default colour block with title instead of the cover image and does not link to more information. Additionally, if the showcase is embedded outside of Vega, the titles display this way and are clickable but lead to a 404 error.

    This can be resolved by removing the title from the showcase but that requires someone to notice and report the issue and then for the showcase list to be updated manually. This workflow also doesn't allow for…

    9 votes

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  11. Could the hold position be refined so that a patron from Library A can see their position in line specifically for their home library’s copies? Leap already supports this—when the holds queue is filtered by the patron’s library, it correctly shows the local position.

    For example, The Correspondent currently has 426 holds across the consortium. When I place a hold, Vega shows my position as No. 427 (see screenshot 1). However, my home library has several copies, and in Leap my local position is No. 11 (see screenshot 2).

    It would be much clearer for patrons if Vega displayed their…

    3 votes

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    1 comment  ·  Admin →
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  12. After being on Vega Discover for awhile, we are running into an issue with our holds queues. We understand how the algorithm works when selecting "Request Any Edition", and it makes sense in that moment, but we have a few problems that have come up.

    On-order records aren't rolling up because there are slight differences in the metadata. Holds start accruing on one of these records before we are able to fix the metadata. Additional copies may not be ordered in that format (i.e. it's a softcover and most libraries tend to order the hardcover, or it was a deluxe…

    12 votes

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  13. Currently our settings for patrons renewing their loans via Discover are overly simple--if the setting allows them to renew their items, you can choose yes or no to allow them to renew when their account is expiring during the renewed loan. If the renewal period could be limited to the expiry of the patron account, it would provide a good opportunity to remind patrons that they need to renew their account.

    2 votes

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  14. This would ensure patrons can put holds on what they can actually checkout, by determiners like their patron type, checkout location and the item’s type. This would reduce frustration, failed requests, and staff intervention. For example, our corporate library collection can only be borrowed by patrons with a Corporate ptype. Currently when a title exists in both the Corporate and general collections and is available to borrow in the general collection, patrons retrieve an “unrequestable” message from Vega if they select to "Request any edition". This occurs correctly for patrons without the required Corporate ptype when they attempt to place…

    4 votes

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  15. Hello,

    We would like to have additional Availability options for our descriptions. Currently it is a binary available/unavailable, but we would like an On-Order option for materials that are on-order.

    Thanks,

    Aaron

    18 votes

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  16. In many cases, the character spacing we use when cataloging in Korean is not the same as the character spacing someone searching in Korean will use, even though the meaning is the same in these cases despite the differences in spacing. The spacing we use when cataloging is dictated by Library of Congress rules, however, a Korean speaker won't know those rules and will type the search in the way that makes sense to them.

    For example, 한 권 (with a space) and 한권 (without a space) mean the same thing, and 외워 봤니 (with a space) and 외워봤니 (without…

    12 votes

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  17. We would like to see Harvard, Vancouver, and APA added to the available citation options. There has already been an idea submitted for APA, so adding one for Harvard and Vancouver here too.

    3 votes

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  18. Please make it so that the timeout period for kiosks can be applied only when a patron has logged into their account. While there might be a need to end a session if a patron has only done a search for something, it seems much more important to make sure a patron's account is logged out in a timely manner if they've forgotten to that themselves.

    12 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  19. Please provide an Ask Us feature similar to the one in the classic catalogue. Some libraries do have a contact email address listed in the library info dropdown, but others don't, and our patrons use the Ask Us feature regularly.

    3 votes

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  20. Please allow more options for OAI-PMH connections. I was told that currently, only recollect is an option. I was trying to connect a repository that uses Islandora at the moment, but will be switching to ContentDM in 2026. I would love for both Islandora and ContentDM to be available for OAI-PMH so I can get some local historical collections into our library catalogue.

    2 votes

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