496 results found
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Item Status Mapping - Availability
Hello,
We would like to have additional Availability options for our descriptions. Currently it is a binary available/unavailable, but we would like an On-Order option for materials that are on-order.
Thanks,
Aaron
56 votes -
unclaimed holds
Currently, patrons cannot view their unclaimed or expired holds on Vega Discover, as they completely disappear from view once the pickup window passes. We would like to request an enhancement that allows patrons to see these unclaimed holds in their account history, clearly marked as "Unclaimed" or "Expired," so they can track what happened to their holds without needing to contact the library desk.
18 votes -
Do not display personal info openly on Account Tab.
We have complaints about the Account View in the Account portal showing patron personal info at the top of the screen that cannot be minimized. Customers who login to place holds in the library using our catalog kiosks are particularly upset by this data displaying. It really pertains to anyone who would like privacy on their screen while using Vega. Please put the personal information for the patron behind an edit or view action or tab. The information is so large it is easily seen by anyone walking by. This is big for us for patron privacy.
23 votes -
Creating a showcase from a record set ("ILS list") should have an option to dynamically pull titles from the current state of the record set
Right now, using the 'create from ILS list' feature to create a showcase from a record set creates a showcase with every record that is CURRENTLY in the record set. However, if records are later added or removed from the record set, they are not added/removed from the showcase. This means that the staff member often has to do the same work in two places.
If this change can't be made anytime soon, documentation should at least be updated to reflect that the 'create from ILS list' feature is taking a snapshot, not permanently linking a showcase to a record…
47 votes -
Incorporate Patron Assist stats into Vega Reports
With the release of Patron Assist, staff can now place and cancel holds for patrons directly within Vega Discover. To better understand engagement with this feature, we would like the ability to track its usage. We request that Patron Assist activity be incorporated into the Vega Reports framework.
17 votes -
Patron Registration form / workflow: allow custom password parameters and selection of home branch
A couple issues with the new Patron Registration form / workflow:
1) we'd like to have control of patrons' ability to set up their PIN directly within the form (we use PINs rather than passwords). As a library system, we currently require a 4-digit numeric PIN, and rolling out the Vega Patron Registration form — that emails patrons with a link to set up a password — would set us up for problems down the road, where patrons are selecting passwords that are outside of the allowed 4-digit numeric PINs.
2) We'd like patrons to be able to select their…
13 votes -
It would be helpful if clicking on an author's name would result in a list of titles by that author.
It would be helpful if clicking on an author's name in Vega would result in a list of titles by that author, in addition to the short synopsis currently associated with the author's name.
18 votes -
Registration- prevent current users from creating new registration
Patrons who have forgotten their library card number or misplaced their card will create a new account. Others use the same process to create duplicae records to get around limits in OverDrive, Hoopla and Kanopy.
A duplicate check on key fields could help to limit access to additional records. Until a better solution can be coded, it could simply inform the patron that a record already exist with these credentials, please contact your public library.
15 votes -
Patron Registration zipcode recommend cities
Patron Registration - patron enters their postcode / zipcode, then Vega displays the associated cities/suburbs based upon that postcode that can be selected.
This option is available in both LEAP and PAC Registration page. It will prevent errors in our patron address data.
13 votes -
Account Portal : Checkouts & Holds & Reading History
In the account portal the 3rd option on the left includes Checkouts & Holds & Reading History. There is not enough space for those 3 terms. The text will not wrap. If the text cannot wrap, can we have a separate option for "Reading History". We have had many customers ask if that could be on a separate page.
22 votes -
Password reset page doesn't look like it belongs to our Vega site
Patrons have expressed concern that the password reset page doesn’t resemble an MCPL page. One of them called to make sure they weren't being scammed. We have patrons of all levels of tech-savviness using our catalog. We'd love to be able to customize the look of this page or at least add our logo so that patrons aren't confused by the different look, feel, and URL of the password reset page.
15 votes -
Display a call number in search and full view for the format even if all copies are unavailable
The two main pieces of information people need when they are looking for an item are the title and the call number. The call number should ALWAYS appear on search results and any other page following. Right now, the call number only appears in search results if there are available copies. This prevents people from seeing where they could browse for similar titles. Please put call numbers everywhere they need to be.
18 votes -
User Management page within Vega Discover admin and LX Starter admin should offer the same functionality
iii Support referred me to the User Management page within LX Starter module settings in order to access the "Send Password Reset" link functionality for a staff user. This same functionality (Actions > Send Password Reset) should be available within the Vega Discover settings / User Management page, rather than having to switch modules to accomplish this.
8 votes -
cookies
The managing cookie prompt needs to change ASAP. There are 2 main issues with the current prompt: 1) The entire screen is grayed out until you acknowledge the cookie prompt (something I know others have posted about) which means patrons and even staff who don't realize you need to x out of it or manage your preference get confused about why nothing is working. 2) It doesn't save your preference at all so if you close the tab/window or even log into an account you get the same cookie prompt again and again, something other sites don't do, which seems…
9 votes -
Vega Reports: track users that leave Vega Discover to access an external third-party resource via resource URLs
Problem:
Our library spends a significant amount of staff time and resources ingesting and maintaining third-party MARC records (e-content providers, databases, and external links) into Vega Discover. Currently, we lack the visibility and metrics needed to determine whether this workload directly benefits our stakeholders or influences patron behavior.Objective
Track and quantify patron redirect events—specifically when a user clicks a URL within a resource record to leave Vega Discover for an external, third-party resource.Data Requirements (Desired Metrics & Dimensions)
The tracking solution should capture the following:Target Domains: The top-level domains patrons are redirecting to (e.g., overdrive.com, ebscohost.com).
Exact…
12 votes -
Bookmark default should be "All" instead of "Available"
Right now the default in bookmark lists is set to "Available" when it should be set to "All" as the default. Customers are confused as to where the rest of their bookmark list is and don't know they need to toggle to "All."
12 votes -
Give Libraries the ability to configure whether patrons can add a second email address or telephone number to their account
When a patron adds a second email address or telephone number in Vega Discover, it is stored in a separate field in the Sierra patron record. This can be misleading because Sierra notices are sent only to the first email address or telephone number on the record. Any additional email addresses or telephone numbers are ignored for notices.
Until Sierra notices support sending to multiple email or telephone fields, we want patrons to be able to update their existing email address or telephone number, but not add a second one.
9 votes -
Improved User Access Management
As a System Administrator managing over 100 Collection Sites, identifying which assets a user has access to requires manually checking every single site. This is prohibitively time-consuming and leads to errors when editing, auditing, or deleting user accounts and Collection Sites. A Centralized User Access Management feature would help audit and efficiently manage user permissions across all Vega Discover assets. Ideally, the feature should allow staff to:
1. Select a User
2. View a comprehensive list of all associated Collection Sites, Kiosks, and Showcases the user has access to.
3. Manage those access points centrally (e.g., bulk removal of access)…25 votes -
validate new patron accounts with email or text
New self registering patrons should be put through a validation process using either email or text. This would reduce bot access and also duplicated records if the matchpoint for either contact method is found.
10 votes -
Dynamic Holds
After being on Vega Discover for awhile, we are running into an issue with our holds queues. We understand how the algorithm works when selecting "Request Any Edition", and it makes sense in that moment, but we have a few problems that have come up.
On-order records aren't rolling up because there are slight differences in the metadata. Holds start accruing on one of these records before we are able to fix the metadata. Additional copies may not be ordered in that format (i.e. it's a softcover and most libraries tend to order the hardcover, or it was a deluxe…
25 votes
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