422 results found
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unclaimed holds
Currently, patrons cannot view their unclaimed or expired holds on Vega Discover, as they completely disappear from view once the pickup window passes. We would like to request an enhancement that allows patrons to see these unclaimed holds in their account history, clearly marked as "Unclaimed" or "Expired," so they can track what happened to their holds without needing to contact the library desk.
30 votes -
It would be helpful if clicking on an author's name would result in a list of titles by that author.
It would be helpful if clicking on an author's name in Vega would result in a list of titles by that author, in addition to the short synopsis currently associated with the author's name.
33 votes -
Registration- prevent current users from creating new registration
Patrons who have forgotten their library card number or misplaced their card will create a new account. Others use the same process to create duplicae records to get around limits in OverDrive, Hoopla and Kanopy.
A duplicate check on key fields could help to limit access to additional records. Until a better solution can be coded, it could simply inform the patron that a record already exist with these credentials, please contact your public library.
29 votes -
Patron Registration zipcode recommend cities
Patron Registration - patron enters their postcode / zipcode, then Vega displays the associated cities/suburbs based upon that postcode that can be selected.
This option is available in both LEAP and PAC Registration page. It will prevent errors in our patron address data.
25 votes -
Do not display personal info openly on Account Tab.
We have complaints about the Account View in the Account portal showing patron personal info at the top of the screen that cannot be minimized. Customers who login to place holds in the library using our catalog kiosks are particularly upset by this data displaying. It really pertains to anyone who would like privacy on their screen while using Vega. Please put the personal information for the patron behind an edit or view action or tab. The information is so large it is easily seen by anyone walking by. This is big for us for patron privacy.
34 votes -
Option to hide Series Statement in Roll-Up
Vega Discover currently displays a single Series Statement at the top of a roll-up, even when there are multiple editions attached. This is generally fine for an actual series (e.g. Chronicles of Narnia), but it very confusing when it's a publisher-based Series Statement (e.g. Norton Anthology Edition, DK Classics, Penguin Readers, etc.). In that case, the information is incorrect when other editions are included in the roll-up, which is often the case in those situations. For a foreign title, this is even more of an issue, where a patron might be looking for a particular translation from a specific publisher…
16 votes -
Patron Registration form / workflow: allow custom password parameters and selection of home branch
A couple issues with the new Patron Registration form / workflow:
1) we'd like to have control of patrons' ability to set up their PIN directly within the form (we use PINs rather than passwords). As a library system, we currently require a 4-digit numeric PIN, and rolling out the Vega Patron Registration form — that emails patrons with a link to set up a password — would set us up for problems down the road, where patrons are selecting passwords that are outside of the allowed 4-digit numeric PINs.
2) We'd like patrons to be able to select their…
21 votes -
cookies
The managing cookie prompt needs to change ASAP. There are 2 main issues with the current prompt: 1) The entire screen is grayed out until you acknowledge the cookie prompt (something I know others have posted about) which means patrons and even staff who don't realize you need to x out of it or manage your preference get confused about why nothing is working. 2) It doesn't save your preference at all so if you close the tab/window or even log into an account you get the same cookie prompt again and again, something other sites don't do, which seems…
24 votes -
Item Status Mapping - Availability
Hello,
We would like to have additional Availability options for our descriptions. Currently it is a binary available/unavailable, but we would like an On-Order option for materials that are on-order.
Thanks,
Aaron
62 votes -
Delete multiple showcases
Option to delete multiple showcases at once as an admin.
Currently it is one at a time and if you are at the bottom of a large list, the update puts you at the top after removing a single showcase.17 votes -
Sort the Limit By Collection setting list alphabetically
Content Scoping -> Limit Content -> Limit By Collection list should list the collections alphabetically. Not sure how they are currently sorted, but it is currently difficult to select these in a consortium setting.
12 votes -
Incorporate Patron Assist stats into Vega Reports
With the release of Patron Assist, staff can now place and cancel holds for patrons directly within Vega Discover. To better understand engagement with this feature, we would like the ability to track its usage. We request that Patron Assist activity be incorporated into the Vega Reports framework.
22 votes -
Alphabetize Format Filter
The format filter in Discover is currently sorted by number of items in the filter (i.e. largest amount is Books, smallest is Book+Cassette). This is NOT intuitive for searching - if I want to apply a format filter, I'm going to look for the name of it alphabetically, not by how many items I think might be available in that format. With the addition of custom TOMs, this is even more important as we are adding more formats available to filter by.
14 votes -
Make it easier for patrons to see when copies checked out by other patrons are due to be returned
We often get questions from patrons when copies that other patrons have borrowed are to be returned. In Encore, they could see this as soon as they opened a resource. In Vega Discover, this is very hard to find (click two small arrows and ignore the multiple "details" buttons, one of which shows absolutely no relevant information for them - even harder on a mobile phone where you need to scroll to see the date).
Our suggestion is that the due date can be included in "Find a copy" for checked out items. Maybe this could be included in a…
6 votes -
Item record detail in popup - show status
Requesting to view the Item Status (Checked Out, On Shelf) on the popup when viewing Item details. This would be helpful for creating screenshots, which may be used for staff workflows, instruction sheets and support tickets.
Repeatable effort:
Open record in Vega Discover.
Click arrow for Edition Information.
Click arror for desired edition.
Row includes: Location, call Number, Status, Due Date (if applicable) and Message (if applicable).
Click (i) Item Details.
Popup includes: Title, Location, Call Number, Item ID, Barcode. *Requesting Item Status in this view.12 votes -
Available location needs to be the same boldness as "on shelf at one more more locations"
Please make the "available at" text and icon the same size as the "On shelf at one or more locations" text. At least once a week we have patrons come in who believe that something is on the shelf, because the availability for our library is unclear and the icon is so tiny and not filled in, making it very easy to not understand that an item is not actually here. I think more visibility to this would at least help; there's no reason the icon should be so much smaller and not filled in at minimum. Thank you.
11 votes -
Don't disable the hold button if there are no holdable items but there are open orders
Right now, if a non-holdable item comes in first (fairly common occurrence) and holdable items are on order, customers are not allowed to place holds.
16 votes -
Creating a showcase from a record set ("ILS list") should have an option to dynamically pull titles from the current state of the record set
Right now, using the 'create from ILS list' feature to create a showcase from a record set creates a showcase with every record that is CURRENTLY in the record set. However, if records are later added or removed from the record set, they are not added/removed from the showcase. This means that the staff member often has to do the same work in two places.
If this change can't be made anytime soon, documentation should at least be updated to reflect that the 'create from ILS list' feature is taking a snapshot, not permanently linking a showcase to a record…
50 votes -
Account Portal Showcase based on History
The 'Your Next Read' showcase in the customer Account Portal should pull from the customer's History (reading and/or checkout) instead of pulling from Bookmarks and saved searches. Not too many of our customers use either bookmarks or saved searches, but most opt in for saving reading history. Pulling from history would provide a much better service to customers IMHO.
13 votes -
Ability to suppress "Send additional Text Message Notification"
Our consortium does not have the text message option for patrons, but Vega Discover has a checkbox in the patron Account section for "Send additional Text Message Notification" that we cannot remove. This is very confusing for patrons (and staff). We should have the ability to remove this text and the associated checkbox.
8 votes
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