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Vega Discover

Vega Discover

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  1. Offer a setting in Vega Admin to restrict access to third-party content (e.g., CloudLibrary) by patron code, such as controlling visibility and/or buttons to place holds and checkout.

    Problem
    The vendor records are ingested into Vega, but access restrictions enforced in the vendor’s app and website are not applied in Vega. As a result, certain patron codes can still place holds and check out digital items. When they visit the vendor's app/website, they are not granted access to the item.

    These patron codes:

    Are not permitted to access our digital library (e.g., CloudLibrary).
    Are permitted to use the catalog and…

    7 votes

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  2. We have a number of different staff creating and updating Showcases across our system. Currently, it is getting difficult to manage this as staff are beginning to duplicate each other's work and it is difficult to know which showcases are current and which are scheduled or embedded somewhere. When adding Showcases to Vega Homepage, it is impossible to distinguish between two showcases with the same name since no details display other than the title in the home page editor.

    Please consider adding some features to improve showcase maintenance and management:

    • ability to add a staff note to a showcase which…

    27 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  3. We have had issues recently where items have been transferred to new bib. records and disappeared from Vega as a result and others where items were deleted and disappeared as expected, but then never reappeared once they were undeleted.

    We would like to have a database sync process that can be run which compares the Vega database against the ILS to confirm that everything is in sync - basically a cross-system data integrity check or verification process between systems that would let us know if there was anything that was out of sync so we could investigate and correct it.

    7 votes

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  4. When setting up closure dates, it would be helpful to offer an option to setup a systemwide closure date (may be adjusted for each location).

    As a single library system, we only occasionally close an individual location; most closures would apply to all locations.

    Some closures may be need to be adjusted, such as a systemwide closure for a hurricane and turn off each location's closure as we reopen the buildings.

    7 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  5. Would like to see the ability to place a one click hold like you can currently do the Polaris power pac. If you've chosen a preferred pickup location I don't see the necessity of having that 2nd window pop up that makes you confirm that.

    20 votes

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  6. Discover's hold management button offers the option to 'freeze' a hold when an item has already been trapped and held for the hold request. Our ILS (Polaris) does not offer the option to freeze holds when a hold is already in held status, so this will always fail. The default error message the patron gets is "Freeze failed. Try again." That message is misleading because trying again will never work. However, the language string is used for ANY failed freeze, so if you edit it, you have to edit it to something clunky like "Freeze failed. Item may be in…

    3 votes

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  7. Please enlarge the back button on the resource page. We have several reports from customers that they just don't know what to do when they land on the resource page. There are other ideas to add breadcrumbs on this page or add facets, but can at least the "back" button be more prominent?

    3 votes

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  8. We have received multiple requests from patrons who would like to see their Overdrive/Libby holds display in the list with their physical holds.

    Since Vega Discover displays Overdrive/Libby checkouts in a list with physical item checkouts, it is inconsistent and confusing/misleading to not have the holds display in the patron account portal as well.

    3 votes

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  9. Self-hosted Polaris Customers who have Vega Discover can allow a connection between their Polaris installation and Vega Discover for the purpose of using existing AD staff accounts for Vega user management. Currently, only one AD is supported. In consortia, there may be multiple ADs (e.g., in our environment, we have four).

    We'd like there to be support for multiple ADs so consortia can benefit from the convenience of using AD credentials to access Vega Discover.

    12 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  10. Showcases can only be sorted chronologically by publication date or alphabetically by title. We'd like to have 'random' as an option, so that the showcase would be sorted randomly each time the page / showcase loads.

    17 votes

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  11. MARC record visibility: Give libraries the ability to suppress the Full MARC record link. Our MARC records contain information that could be used to identify specific staff members.

    6 votes

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  12. We have recently had the need for Showcase Admins to search all of our showcases by author. This can happen when libraries suddenly want to remove or add an author to a number of showcases, but don't know if they are already a part of that showcase.

    We tried using the author record for this purpose, but authors can be associated with hundreds of resources so this is not a practical way to search for this data.

    This can be a delicate issue for libraries as authors can suddenly appear in the news for various reasons and they need to…

    5 votes

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  13. Currently call number searching only works if you search a call number exactly and in its entirety. Ideally, one should be able to do a browse search or use a wild card in a call number search

    109 votes

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  14. We recently received a request to add a list format option for the bookmarks tab. A patron stated that they wanted, "A list format option of looking at the titles with visible author, pub date, brief description as it was in the old catalog". This could be similar to our options when searching to switch from list to grid view.

    53 votes

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  15. Libraries that use SIP2 (requiring barcode and PIN) for Overdrive authentication have found that eContent Integration with Overdrive fails when enabled in Vega Discover. Customers cannot borrow or reserve Overdrive titles directly from Vega because Overdrive requires both barcode and PIN for the checkout process, and Vega Discover cannot send the Patron's PIN (it is encrypted in Sierra and not available to send).
    Admittedly, expecting Vega to send encrypted patron PINs to Overdrive when the patron is already authenticated in Vega is an unrealistic and unsafe idea. Innovative support have already said that this issue is primarily a limitation of…

    8 votes

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  16. This would ensure patrons can put holds on what they can actually checkout, by determiners like their patron type, checkout location and the item’s type. This would reduce frustration, failed requests, and staff intervention. For example, our corporate library collection can only be borrowed by patrons with a Corporate ptype. Currently when a title exists in both the Corporate and general collections and is available to borrow in the general collection, patrons retrieve an “unrequestable” message from Vega if they select to "Request any edition". This occurs correctly for patrons without the required Corporate ptype when they attempt to place…

    3 votes

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  17. Many Discover sites have two URLs:

    • Site URL (sitename.region.iiivega.com)
    • Custom URL

    For example, ours are:

    • berg.na4.iiivega.com
    • search.bccls.org

    We would like a true redirect to exist from iiivega.com to the custom one that is fully supported by Innovative and to have all activity such as login sessions persist, so there is a seamless transition.

    While some libraries have customized this themselves to get it to work, we would like it to exist as an option in Vega Admin that is fully supported out of the box.

    32 votes

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  18. Implement a new function or API endpoint that allows libraries to easily retrieve the structured data (metadata, ID/ISBN, image URL, link) for any active "Showcase". The data should be presented in a standard, machine-readable format like JSON or XML.

    While Vega Discover allows us to embed the visual display of a Showcase on other websites, this does not give us the underlying data. This data could be used to include Showcases i mobile apps and integrate with other systems and external analytics tools. They could also be used by patrons to easily keep track of new additions to "permanent" showcases.

    5 votes

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  19. It would be helpful that when displaying topics that only childrens titles appeared on childrens materials. Here is an example of topics gone bad: https://wkkids-wauk.na5.iiivega.com/search/card?id=282fcc98-e8d7-528f-9ced-72bf0e756c6f&entityType=FormatGroup

    28 votes

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  20. A patron was trying to do a password reset, and we had to use the old PAC to realize that they had no email address in their account, since the messaging there clearly states the issue. Vega Discover just says the email 'failed to send'. Please update this messaging to more closely match the old PAC.

    35 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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