420 results found
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display patron message (non-marc field in Sierra)
Sierra has a non-MARC field in the patron record that is used by staff to communicate relevant, timely information to a patron within the context of their catalogue activity. This is a free text field. It used to display in Encore.
Why this is helpful for library?
1) we developed workflows that include this field
2) Messages could alert patrons to issues such as an expired card, account restrictions, required updates, or other actions they need to take.Why is this helpful for the library user?
1) Messages can be targeted to a specific patron rather than displayed as a…4 votes -
Vega Reports: track users that leave Vega Discover to access an external third-party resource via resource URLs
Problem:
Our library spends a significant amount of staff time and resources ingesting and maintaining third-party MARC records (e-content providers, databases, and external links) into Vega Discover. Currently, we lack the visibility and metrics needed to determine whether this workload directly benefits our stakeholders or influences patron behavior.Objective
Track and quantify patron redirect events—specifically when a user clicks a URL within a resource record to leave Vega Discover for an external, third-party resource.Data Requirements (Desired Metrics & Dimensions)
The tracking solution should capture the following:Target Domains: The top-level domains patrons are redirecting to (e.g., overdrive.com, ebscohost.com).
Exact…
14 votes -
User Management page within Vega Discover admin and LX Starter admin should offer the same functionality
iii Support referred me to the User Management page within LX Starter module settings in order to access the "Send Password Reset" link functionality for a staff user. This same functionality (Actions > Send Password Reset) should be available within the Vega Discover settings / User Management page, rather than having to switch modules to accomplish this.
9 votes -
Allow Suppression of Related Resources and Topics by Vega Site
With all of the Syndetics Unbound categories present in Vega, some of our libraries feel that the Related Resources and Topics sections, which are hardcoded into Vega, are unnecessary and unhelpful. We would like to have the ability to suppress them individually and to be able to set that differently for each site, just as we can for the Syndetics Unbound categories.
6 votes -
Announcements - Permission for Content Admin
We would like to see Announcements (Premium option), which is currently under Settings > Page Customizations be part of the permissions for the Content Admin role. The person who handles our promotions for our homepage(s) would like to handle the announcements, as well (this is how it works for our website), but that would require making her a Site Admin, which is not appropriate - don't want her to be able to access all of the settings, nor does she want to see all of that. As Content Admin, she just sees the drop down for homepage(s) and goes from…
7 votes -
Reading History Filter
Patrons with a lengthy reading history are looking for more options to filter objects, for example, by collection or item type. Right now, there is only the ability to sort by title, author, or date of checkout.
24 votes -
Account Portal - limit default collection options
In the account portal we would like a way to limit what is displayed in the "default collection" drop down. Often times there are times when we might have a collection site used for testing or one not ready to be discovered that the patron will have access to.
19 votes -
Patron registration for Sierra libraries: option to include additional fields to registration process
In a recent demo (July 2026) we saw that Polaris libraries can configure additional patron variable/fixed fields to display OR hide in the registration process. This would benefit Sierra libraries as well.
We are used to adding online registrations with a template of various fields that are not included in the current registration.
8 votes -
Vega - Payments made via Polaris API / PayPal Payflow Pro integration should show up as Credit Card, rather than Debit Card
clarivate arbitrarily selected a PaymentMethodID of "13 - Debit Card" for all Vega Discover Fine/Fees payments. This makes all payments show up under the Debit Card category within Polaris Reports (e.g. "Financial Transaction by Payment Type"). The PaymentMethodID should actually be "12 - Credit Card," as all of these Vega transactions are actually processed via PayPal as credit card, regardless of whether the card is actually a debit card or a credit card.
7 votesNote that: PayPal does not deliver the payment card type used by the end user payee. Whatever is implemented here potentially in the future must be an all or nothing toggle for all payments received from paypal.
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Manage hold options should be visible in holds list without selecting a drop down menu
Library users want to be able to see a "freeze" and a "cancel" button when working with individual holds. The original idea for this topic was closed after the July 2026 upgrade, but the behaviour has not changed. I have attached an image.
Also, library users do not want to select drop down menus to manage their individual holds. The ability to freeze, cancel, or edit pickup location should be individual selections.
10 votes -
Allow customers to rate and review titles
Allow customers to rate (number of stars) and write reviews for titles that would appear in Discover for other customers to see.
10 votes -
Improved User Access Management
As a System Administrator managing over 100 Collection Sites, identifying which assets a user has access to requires manually checking every single site. This is prohibitively time-consuming and leads to errors when editing, auditing, or deleting user accounts and Collection Sites. A Centralized User Access Management feature would help audit and efficiently manage user permissions across all Vega Discover assets. Ideally, the feature should allow staff to:
1. Select a User
2. View a comprehensive list of all associated Collection Sites, Kiosks, and Showcases the user has access to.
3. Manage those access points centrally (e.g., bulk removal of access)…25 votes -
Add Vega Discover Patron Language Translations
Library staff have asked for the following translations to be made available so that patrons can select them in Vega Discover:
- Arabic
- Urdu
- Korean
- Russian
- Telugu
- Tagalog
- Bengali
- Hindi
- Gujarati
- Portuguese
Many of our libraries serve linguistically diverse populations, but I know that Gujarati, Hindi, and Urdu would be adopted by several of them.
16 votes -
Vega Home Page: Store Images for re-use in admin
We often re-use images for our Vega home page, specifically the Hero, and there is no way to quickly access those images - you are forced to upload what would be considered "evergreen" content again and again. For example, maybe we opt to promote/use one of our Hero images every 3 months for a particular service. When you go to promote that service again, you have to try and find the artwork you stored locally again, upload. It seems like this could be store somewhere, maybe make it optional when you upload to keep/store the file (so you could say…
7 votes -
Holds on items with volume control
In the PAC, when the volume field had an entry for one item on a bib record, all items would still show up for the patron to choose from. However, in Vega Discover, it will appear that all items are available to place a hold on, but once the user starts the hold request process, ONLY the item(s) with a filled volume field is given as an option to choose from. This has caused a substantial increase in broken holds and a holds bottleneck, as records with filled volume fields supersede records with unfilled volume fields when holds are placed.
…
13 votes -
Dynamic Holds
After being on Vega Discover for awhile, we are running into an issue with our holds queues. We understand how the algorithm works when selecting "Request Any Edition", and it makes sense in that moment, but we have a few problems that have come up.
On-order records aren't rolling up because there are slight differences in the metadata. Holds start accruing on one of these records before we are able to fix the metadata. Additional copies may not be ordered in that format (i.e. it's a softcover and most libraries tend to order the hardcover, or it was a deluxe…
25 votes -
Automatically hide suppressed records in Showcases
Currently, if a suppressed bib is included in a showcase, it displays but doesn't include details and is not clickable. It shows the default colour block with title instead of the cover image and does not link to more information. Additionally, if the showcase is embedded outside of Vega, the titles display this way and are clickable but lead to a 404 error.
This can be resolved by removing the title from the showcase but that requires someone to notice and report the issue and then for the showcase list to be updated manually. This workflow also doesn't allow for…
26 votes -
Keep bookmark search when hitting "back" after clicking on search result
Currently, when you do a bookmark search and select a result and then hit either the back button on the browser or on the record page, the search disappears and you have to do the search over again. Our patrons find this confusing and inconvenient.
6 votes -
Ability to hide fields on account page
We need the ability to hide certain fields in the account portal that we don't have. For instance, we only want one phone number in the account, but we cannot get rid of the second field for phone numbers even though we don't allow updating those fields. Also, since the address is not mapping correctly in our displayed address fields, we would like to hide this so customers are not confused.
14 votes -
Auto-populate Patron Email in Share/Email Modal
Currently, when a patron is logged into Vega Discover and uses the Share/Email function, the email field remains blank. While some mobile browsers offer "autofill" suggestions, web browser users must manually enter their email address for every individual item they wish to share.
We suggest that the "Email" field in the Vega Discover Share modal automatically populate with the authenticated user's email address from their account record. To ensure flexibility, this should be an optional account-level setting. While auto-fill is ideal for patrons, staff often use the Share/Email tool to send resources to patrons. An optional setting ensures that staff…
12 votes
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