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Vega Discover

Vega Discover

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  1. Our consortium is in the process of implementing Vega Discover. We currently use Polaris.

    We recently noticed there is a blank Message field under each title’s Edition information in Vega (screenshot attached) and asked our implementation team about it.

    Turns out, it only applies to Sierra libraries and there is no corresponding field for it in Polaris. Currently, we are not able to hide or remove it.

    Since this field does not apply for Polaris libraries, and would always be blank, we would very much like the option to hide it from view or remove it completely.

    8 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  2. Patrons should be able to pay their fines and fees through Comprise SmartPAY like they were able to with Polaris PowerPAC. Since we've implemented Vega Discover we had to have a link to our own SmartPAY portal where the patron is prompted to login with their barcode and password again in order to fetch their fines/fees prior to payment. These are extra steps that shouldn't really be required.

    9 votes

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  3. The 'Your Next Read' showcase in the customer Account Portal should pull from the customer's History (reading and/or checkout) instead of pulling from Bookmarks and saved searches. Not too many of our customers use either bookmarks or saved searches, but most opt in for saving reading history. Pulling from history would provide a much better service to customers IMHO.

    8 votes

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  4. iii Support referred me to the User Management page within LX Starter module settings in order to access the "Send Password Reset" link functionality for a staff user. This same functionality (Actions > Send Password Reset) should be available within the Vega Discover settings / User Management page, rather than having to switch modules to accomplish this.

    8 votes

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  5. It would be nice if we were able to find the ISBN of an edition without so many clicks.

    10 votes

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  6. Sierra (6.4+) has the ability to store a return date and to provide that date via Sierra API. Discover does not support this date. Please add it to Discover so patrons can see their return dates. This would help with finding or remembering specific resources, plus patrons like seeing information about their histories and library habits.

    9 votes

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  7. Right now the default in bookmark lists is set to "Available" when it should be set to "All" as the default. Customers are confused as to where the rest of their bookmark list is and don't know they need to toggle to "All."

    12 votes

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    PLANNED  ·  3 comments  ·  Admin →
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  8. Patrons with a lengthy reading history are looking for more options to filter objects, for example, by collection or item type. Right now, there is only the ability to sort by title, author, or date of checkout.

    22 votes

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  9. As a System Administrator managing over 100 Collection Sites, identifying which assets a user has access to requires manually checking every single site. This is prohibitively time-consuming and leads to errors when editing, auditing, or deleting user accounts and Collection Sites. A Centralized User Access Management feature would help audit and efficiently manage user permissions across all Vega Discover assets. Ideally, the feature should allow staff to:
    1. Select a User
    2. View a comprehensive list of all associated Collection Sites, Kiosks, and Showcases the user has access to.
    3. Manage those access points centrally (e.g., bulk removal of access)…

    25 votes

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  10. After being on Vega Discover for awhile, we are running into an issue with our holds queues. We understand how the algorithm works when selecting "Request Any Edition", and it makes sense in that moment, but we have a few problems that have come up.

    On-order records aren't rolling up because there are slight differences in the metadata. Holds start accruing on one of these records before we are able to fix the metadata. Additional copies may not be ordered in that format (i.e. it's a softcover and most libraries tend to order the hardcover, or it was a deluxe…

    25 votes

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  11. To assist with accessibility of search results, include the ability to move between pages at the top and bottom of the page.

    30 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  12. In a recent demo (July 2026) we saw that Polaris libraries can configure additional patron variable/fixed fields to display OR hide in the registration process. This would benefit Sierra libraries as well.

    We are used to adding online registrations with a template of various fields that are not included in the current registration.

    7 votes

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  13. Currently, if a suppressed bib is included in a showcase, it displays but doesn't include details and is not clickable. It shows the default colour block with title instead of the cover image and does not link to more information. Additionally, if the showcase is embedded outside of Vega, the titles display this way and are clickable but lead to a 404 error.

    This can be resolved by removing the title from the showcase but that requires someone to notice and report the issue and then for the showcase list to be updated manually. This workflow also doesn't allow for…

    25 votes

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  14. In the PAC, when the volume field had an entry for one item on a bib record, all items would still show up for the patron to choose from. However, in Vega Discover, it will appear that all items are available to place a hold on, but once the user starts the hold request process, ONLY the item(s) with a filled volume field is given as an option to choose from. This has caused a substantial increase in broken holds and a holds bottleneck, as records with filled volume fields supersede records with unfilled volume fields when holds are placed.

    12 votes

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  15. Currently, when there are no remaining items on a bib record, Discover shows the status of that title as "On Order," when in reality, it just needs to go through a variety of processes before it is suppressed or deleted from the catalog. The "On Order" status should only appear if there is an open order in Sierra for that title.

    10 votes

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  16. Currently, when a patron is logged into Vega Discover and uses the Share/Email function, the email field remains blank. While some mobile browsers offer "autofill" suggestions, web browser users must manually enter their email address for every individual item they wish to share.

    We suggest that the "Email" field in the Vega Discover Share modal automatically populate with the authenticated user's email address from their account record. To ensure flexibility, this should be an optional account-level setting. While auto-fill is ideal for patrons, staff often use the Share/Email tool to send resources to patrons. An optional setting ensures that staff…

    11 votes

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  17. The update to the account portal for City/State/Postalcode being text entry allows patrons to make these entries anything. These create new entries in the the Postalcode table, making it very messy (Made up cities/states/postcodes or incorrectly spelt, ect). These new entries then show from the drop down when patrons join online compounding the issue if new patrons choose the incorrect one. Example from our system using the State: NSW not the full text state New South Wales. Someone has created a New South Wales entry and other patrons have joined selecting it.

    10 votes

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  18. Sierra has a non-MARC field in the patron record that is used by staff to communicate relevant, timely information to a patron within the context of their catalogue activity. This is a free text field. It used to display in Encore.

    Why this is helpful for library?
    1) we developed workflows that include this field
    2) Messages could alert patrons to issues such as an expired card, account restrictions, required updates, or other actions they need to take.

    Why is this helpful for the library user?
    1) Messages can be targeted to a specific patron rather than displayed as a…

    4 votes

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  19. We often re-use images for our Vega home page, specifically the Hero, and there is no way to quickly access those images - you are forced to upload what would be considered "evergreen" content again and again. For example, maybe we opt to promote/use one of our Hero images every 3 months for a particular service. When you go to promote that service again, you have to try and find the artwork you stored locally again, upload. It seems like this could be store somewhere, maybe make it optional when you upload to keep/store the file (so you could say…

    6 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  20. In the account portal, users want to sort their holds by where they are in the hold queues. They can do this, but the sort is not by the full value of the number. I can't imagine that anyone would expect the current sort.

    I have attached an example.
    In this list the sort appears as : 10, 17, 157, 30, 4

    20 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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