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Vega Discover

Vega Discover

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ILS - Polaris Updated

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Reporting & Analytics UNDER REVIEW

ILS - Polaris Updated

Automatic processing for item record details

Circulation, Access Services & Fulfillment UNDER REVIEW

ILS - Polaris Updated

Patron block pop up

Circulation, Access Services & Fulfillment UNDER REVIEW

ILS - Polaris Updated

Holds that can't be filled

Circulation, Access Services & Fulfillment UNDER REVIEW

ILS - Polaris Updated

Volume-Level Holds for Blank Volume Field

Circulation, Access Services & Fulfillment UNDER REVIEW

ILS - Polaris Updated

Live Preview Within Bibliographic Record Sets

Cataloging & Metadata Management UNDER REVIEW

ILS - Polaris Updated

Vendor integration

Customer Relationship & Account Management UNDER REVIEW

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420 results found

  1. When you search for an item the button for bibliographic-level information is next to the item. So, when you click "details" to see more details on the available items (whether with branches or the status of specific items) it opens the sidebar with bibliographic information, and to find item-level information you have to use the down arrow instead. Would it be possible to move the "Details" button up next to the "Find specific edition" button to clarify the hierarchy a bit more? Moving the button would make the arrow more obvious. Or perhaps creating a button instead of the arrow…

    9 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  2. Our consortium does not have the text message option for patrons, but Vega Discover has a checkbox in the patron Account section for "Send additional Text Message Notification" that we cannot remove. This is very confusing for patrons (and staff). We should have the ability to remove this text and the associated checkbox.

    8 votes

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  3. When a patron adds a second email address or telephone number in Vega Discover, it is stored in a separate field in the Sierra patron record. This can be misleading because Sierra notices are sent only to the first email address or telephone number on the record. Any additional email addresses or telephone numbers are ignored for notices.

    Until Sierra notices support sending to multiple email or telephone fields, we want patrons to be able to update their existing email address or telephone number, but not add a second one.

    14 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  4. Vega Discover Preview needs to be a functional copy of our existing PAC to allow for discussion and implementation of new features, functionality, etc. While ideally the site would connect to our ILS, we at least need to be able to recreate customer account information such as items checked out, holds, fines and fees, etc. In the next release, there are changes to the fines and fee layout, which we cannot preview because we cannot add fees to the fake accounts. Further, we cannot test 3rd party connections or plan ahead on most features. We need to be able to…

    9 votes

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  5. Patrons have expressed concern that the password reset page doesn’t resemble an MCPL page. One of them called to make sure they weren't being scammed. We have patrons of all levels of tech-savviness using our catalog. We'd love to be able to customize the look of this page or at least add our logo so that patrons aren't confused by the different look, feel, and URL of the password reset page.

    21 votes

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  6. The two main pieces of information people need when they are looking for an item are the title and the call number. The call number should ALWAYS appear on search results and any other page following. Right now, the call number only appears in search results if there are available copies. This prevents people from seeing where they could browse for similar titles. Please put call numbers everywhere they need to be.

    25 votes

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  7. Some borrowers want to know how many holds are on the items they have checked out so that they know which items they won't be able to renew. It also helps the borrower decide which items they might want to finish first.

    19 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  8. New self registering patrons should be put through a validation process using either email or text. This would reduce bot access and also duplicated records if the matchpoint for either contact method is found.

    15 votes

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  9. In the current configuration, libraries can only apply the “Duration of temporary status (hours)” setting as a global value across all items. We would like to request the ability to configure this setting at the branch level.
    Circulation varies significantly across our branches. Some experience high turnover while others have low activity. As a result, the time required for staff to reshelve materials differs from branch to branch. Allowing this setting to be adjusted individually for each location would provide patrons more accuracy of where they can find items in the branch.

    9 votes

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  10. Searching by Location + Availability should only show things that are currently available at that location and not items that are assigned not available at that location, but available elsewhere.

    By not limiting the location search, it makes it less useful for our patrons who are trying to search for things that are available at specific branches.

    8 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  11. We recently transitioned from BibCore to Discover, and one of our biggest issues has been the migration of lists. We've been trying to help patrons troubleshoot their list issues, but it's hard to do when we can't actually see the lists. Being able to see lists in patron assist is critical for our patrons.

    7 votes

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  12. We would like to see Vega's patron registration to include geolocation authentication so we can limit patron registration to only those residing in NYS, and potentially just our service area.

    8 votes

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  13. We're finding a lot of patrons don't notice the down arrow beside each edition to view item details, which is preventing them from finding shelfmarks or the location of items. We'd like if there was a setting to always auto expand all item details, or a button at the top of the edition tab (beside the edition search bar?) to expand all item details with text that we could edit to draw patron attention to it.

    8 votes

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  14. Our consortium is in the process of implementing Vega Discover. We currently use Polaris.

    We recently noticed there is a blank Message field under each title’s Edition information in Vega (screenshot attached) and asked our implementation team about it.

    Turns out, it only applies to Sierra libraries and there is no corresponding field for it in Polaris. Currently, we are not able to hide or remove it.

    Since this field does not apply for Polaris libraries, and would always be blank, we would very much like the option to hide it from view or remove it completely.

    10 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  15. Patrons should be able to pay their fines and fees through Comprise SmartPAY like they were able to with Polaris PowerPAC. Since we've implemented Vega Discover we had to have a link to our own SmartPAY portal where the patron is prompted to login with their barcode and password again in order to fetch their fines/fees prior to payment. These are extra steps that shouldn't really be required.

    10 votes

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  16. Sierra (6.4+) has the ability to store a return date and to provide that date via Sierra API. Discover does not support this date. Please add it to Discover so patrons can see their return dates. This would help with finding or remembering specific resources, plus patrons like seeing information about their histories and library habits.

    11 votes

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  17. It would be nice if we were able to find the ISBN of an edition without so many clicks.

    12 votes

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  18. Currently, when performing a search in Discover, the browser tab for the Discover page you have open shows the wording "Search results for xxxxxx". We find this to be a privacy violation. We don't want to display someone's search results outside of the actual window they are working in.

    7 votes

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  19. It would be helpful for our consortia if the new patron registration form in Vega Discover had some additional options that could be added:
    -Patron preference for receiving notices (Email, Mail, TXT Message)
    -Text Messaging Phone (Phone 1)
    -Password [choose password here rather than link to do so later]

    ADD the Opt in to text messages statement
    - My preference for receiving library notices:
    - Phone number for TXT messages and Carrier
    - Logon Information – Password
    - Opt in to text messages statement
    - My preference for receiving library notices:
    - Phone number for TXT messages and Carrier
    -…

    9 votes

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  20. In the account portal the 3rd option on the left includes Checkouts & Holds & Reading History. There is not enough space for those 3 terms. The text will not wrap. If the text cannot wrap, can we have a separate option for "Reading History". We have had many customers ask if that could be on a separate page.

    24 votes

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