569 results found
-
Sort hold queue numbers by their full value instead of just the first digit
In the account portal, users want to sort their holds by where they are in the hold queues. They can do this, but the sort is not by the full value of the number. I can't imagine that anyone would expect the current sort.
I have attached an example.
In this list the sort appears as : 10, 17, 157, 30, 417 votes -
Allow Patrons to Freeze a Hold when there are no other patrons in queue
Patrons cannot freeze a hold when there are no other patrons in the queue (see image below). In the July 2026 catalogue upgrade the original ticket for this was closed by Innovative, but the behaviour was not changed.
Ideally, if all holds in the queue are frozen (or there are no holds), patrons should be able to freeze a hold.
Library users need to manage their holds. We do not want them to need to go to the circulation desk to freeze a hold because they cannot do this in the catalogue.
3 votes -
Site Level Showcase Roles
We are a consortium whose libraries SHOULD be able to manage their own showcases but should NOT be able to manage each others' showcases. Only we should be able to have system-wide showcase admin privileges. However, there is currently no showcase admin role at the collection site level, which means that we can't assign the showcase admin role to ANY of our libraries' staff users, since the current showcase admin role is simply too broad and all-encompassing. So we are left managing all our libraries' showcase admin tasks ourselves, which is less than ideal.
To be clear, we don't have…
28 votesPlease comment on the following options for a Site Level Showcase Management feature:
What is the Problem we're solving and why?
Vega Consortia Libraries and Multi-Library Organizations would like to be able to manage showcase admin access by site. Site Level Showcase Admin Users should be able to quickly filter available showcases to those created in their Collection Site as well as retain view and use access to all showcases created by librarians in their organization.
Job Stories:
- As a Site Admin, I can assign Showcase Creators and Admins for specific sites, that are limited to creating and editing showcases in a particular site(s).
- As a Site Admin or Content Admin User, I can use the Home Page tools to filter, view, search, and find showcases that were made in the current Collection Site I am editing the Home Page display for.
- As a Site Level Showcase Creator or Admin,…
-
Account Linking - Fines Payment Included
We would like the ability to combine and pay fines for linked accounts. That was a selling point for setting this up. A parent could pay all the fines for all of the children’s/partner’s accounts to pay by credit card. Since we require a $5 minimum, this would be super helpful for fines for account A with $1.50 and account B with $3.50 – combining would get them over that threshold.
Currently, if you try to pay fines for more than one of your accounts, you get a message, "Fines can only be paid for one account at a time…
10 votes -
Auto-populate Patron Email in Share/Email Modal
Currently, when a patron is logged into Vega Discover and uses the Share/Email function, the email field remains blank. While some mobile browsers offer "autofill" suggestions, web browser users must manually enter their email address for every individual item they wish to share.
We suggest that the "Email" field in the Vega Discover Share modal automatically populate with the authenticated user's email address from their account record. To ensure flexibility, this should be an optional account-level setting. While auto-fill is ideal for patrons, staff often use the Share/Email tool to send resources to patrons. An optional setting ensures that staff…
8 votes -
Account Portal - limit default collection options
In the account portal we would like a way to limit what is displayed in the "default collection" drop down. Often times there are times when we might have a collection site used for testing or one not ready to be discovered that the patron will have access to.
11 votes -
Suppress the patron name when Account Linking is not on
When viewing checkouts in Account Portal, the patron name appears next to every checkout. I know this is groundwork for the yet to release Account Linking function but please do not show this when there are no linked accounts. Patrons have already reported that this is not helpful.
15 votes -
Kiosk timeout period
Please make it so that the timeout period for kiosks can be applied only when a patron has logged into their account. While there might be a need to end a session if a patron has only done a search for something, it seems much more important to make sure a patron's account is logged out in a timely manner if they've forgotten to that themselves.
17 votes -
Update internal logic to allow selection of the identifiers (e.g. ISBN, UPC, etc) that Discover sends to Syndetics Unbound for cover images
The Nov 5, 2025 Discover Release Notes (https://iii.rightanswers.com/portal/app/portlets/results/viewsolution.jsp?solutionid=250108121147587&guest=0#mcetoc_1j9d37oot2) introduced format level cover images. Now only one identifier is sent to Syndetics in the following hierarchy / order:
- Configured custom 856 Cover URLs
- ISBN
- EAN/IAN
- ISSN
- UPC
This purportedly fixed an error where incorrect cover images would appear when both ISBN and UPC identifiers were sent to Syndetics, since these ISBN / UPC numbers in the cover image link might come from different records in the rollup.
However, in the case of rollups of thousands of our AV records (Music CDs and DVDs/Blu-rays), this change introduced a new issue:…
15 votes -
Allow for more information to be searched while using the Search Editions bar in the Resource pages
For materials that have a large number of editions, the search bar feature doesn't currently assist with narrowing down to a specific item. It will only search for Item Record Data. Being able to search for the Publication Date, Edition, and Publisher would assist those looking for a specific material.
11 votes -
Vega Discover version identifier needed for administrators
Hello,
Vega Discover administrators need a way to identify the software version.
Why? I find that the upgrade schedule is not always accurate. We are in North America and the upgrade can be delayed by a day, or happens during the middle of the expected day. It would be helpful to have a version stamp somewhere on the site or admin site to help administrators know when they can begin testing the new features.9 votes -
Remove the option to freeze a hold once the hold request is already in Held status
Discover's hold management button offers the option to 'freeze' a hold when an item has already been trapped and held for the hold request. Our ILS (Polaris) does not offer the option to freeze holds when a hold is already in held status, so this will always fail. The default error message the patron gets is "Freeze failed. Try again." That message is misleading because trying again will never work. However, the language string is used for ANY failed freeze, so if you edit it, you have to edit it to something clunky like "Freeze failed. Item may be in…
15 votes -
Change font size of locations and copies available
It is very difficult to see the list of locations that hold the title and how many copies are available - customers are asking us to make this information larger
6 votes -
Prioritize 800/830 for series display before 490 field
Sometimes the series displayed on the item (i.e. what goes in the 490 field) is not unique enough to distinguish it from another series with a similar title. However, the 800/830 fields allow for this distinction by displaying the unique authorized version of the series. Therefore we would like the 800/830 prioritized for display and the 490 to only display if there is no 800/830 field. Attached is the example we encountered where the series statement displayed on the graphic novel series (490 field) exactly matched that of the regular print (not graphic) series. This resulted in the link to…
45 votes -
Ability to hide fields on account page
We need the ability to hide certain fields in the account portal that we don't have. For instance, we only want one phone number in the account, but we cannot get rid of the second field for phone numbers even though we don't allow updating those fields. Also, since the address is not mapping correctly in our displayed address fields, we would like to hide this so customers are not confused.
8 votes -
Stop displaying old titles as "On Order" when all existing copies have been withdrawn
Currently, when there are no remaining items on a bib record, Discover shows the status of that title as "On Order," when in reality, it just needs to go through a variety of processes before it is suppressed or deleted from the catalog. The "On Order" status should only appear if there is an open order in Sierra for that title.
6 votesPlease consider using this relatively new feature to control the display of such titles: https://knowledge.ag-software.clarivate.com/vega-discover/admin/HideRecordsFromCatalog.htm
-
Account Portal - Address edit text entry
The update to the account portal for City/State/Postalcode being text entry allows patrons to make these entries anything. These create new entries in the the Postalcode table, making it very messy (Made up cities/states/postcodes or incorrectly spelt, ect). These new entries then show from the drop down when patrons join online compounding the issue if new patrons choose the incorrect one. Example from our system using the State: NSW not the full text state New South Wales. Someone has created a New South Wales entry and other patrons have joined selecting it.
6 votes -
User Management page within Vega Discover admin and LX Starter admin should offer the same functionality
iii Support referred me to the User Management page within LX Starter module settings in order to access the "Send Password Reset" link functionality for a staff user. This same functionality (Actions > Send Password Reset) should be available within the Vega Discover settings / User Management page, rather than having to switch modules to accomplish this.
4 votes -
Consolidate identical subject headings into a single concept in facets
In Vega Discover, Concepts are currently generated separately for each instance of subject metadata drawn from fields such as 648, 650, 653 etc, including distinctions based on indicators and thesaurus codes (e.g., LCSH, FAST, local/uncontrolled terms). As a result, identical subject headings can appear multiple times as distinct Concepts, even though the visible label is the same. This leads to unnecessary duplication and forces patrons to choose between several identical facet values, creating confusion and reducing the usefulness of the facet.
It would be highly beneficial if Vega could normalize and merge identical subject strings into a single Concept, regardless…
19 votes -
Available toggle in Showcases
We would love to have the ability to only show items that are available to check out in our showcases. This way, we could create long lists of items that don't remain static in their appearance, but instead show patrons different items based on what they could take home today. Seeing only the same 6 items on the front page every day gets old fast.
8 votes
- Don't see your idea?