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Vega Discover

Vega Discover

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  1. When you search for an item the button for bibliographic-level information is next to the item. So, when you click "details" to see more details on the available items (whether with branches or the status of specific items) it opens the sidebar with bibliographic information, and to find item-level information you have to use the down arrow instead. Would it be possible to move the "Details" button up next to the "Find specific edition" button to clarify the hierarchy a bit more? Moving the button would make the arrow more obvious. Or perhaps creating a button instead of the arrow…

    1 vote

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  2. Our consortium does not have the text message option for patrons, but Vega Discover has a checkbox in the patron Account section for "Send additional Text Message Notification" that we cannot remove. This is very confusing for patrons (and staff). We should have the ability to remove this text and the associated checkbox.

    2 votes

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  3. Currently, when you do a bookmark search and select a result and then hit either the back button on the browser or on the record page, the search disappears and you have to do the search over again. Our patrons find this confusing and inconvenient.

    3 votes

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  4. We recently transitioned from BibCore to Discover, and one of our biggest issues has been the migration of lists. We've been trying to help patrons troubleshoot their list issues, but it's hard to do when we can't actually see the lists. Being able to see lists in patron assist is critical for our patrons.

    3 votes

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  5. Requesting to view the Item Status (Checked Out, On Shelf) on the popup when viewing Item details. This would be helpful for creating screenshots, which may be used for staff workflows, instruction sheets and support tickets.

    Repeatable effort:
    Open record in Vega Discover.
    Click arrow for Edition Information.
    Click arror for desired edition.
    Row includes: Location, call Number, Status, Due Date (if applicable) and Message (if applicable).
    Click (i) Item Details.
    Popup includes: Title, Location, Call Number, Item ID, Barcode. *Requesting Item Status in this view.

    6 votes

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  6. Please make the "available at" text and icon the same size as the "On shelf at one or more locations" text. At least once a week we have patrons come in who believe that something is on the shelf, because the availability for our library is unclear and the icon is so tiny and not filled in, making it very easy to not understand that an item is not actually here. I think more visibility to this would at least help; there's no reason the icon should be so much smaller and not filled in at minimum. Thank you.

    4 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  7. Vega Discover currently displays a single Series Statement at the top of a roll-up, even when there are multiple editions attached. This is generally fine for an actual series (e.g. Chronicles of Narnia), but it very confusing when it's a publisher-based Series Statement (e.g. Norton Anthology Edition, DK Classics, Penguin Readers, etc.). In that case, the information is incorrect when other editions are included in the roll-up, which is often the case in those situations. For a foreign title, this is even more of an issue, where a patron might be looking for a particular translation from a specific publisher…

    9 votes

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  8. We would like the ability to hide some of our Collections in Vega, but still be able to display the Collections facet. Some Collections are only used by a few libraries, not the majority.

    2 votes

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  9. We know that patrons can click on the Location of an item, to see more information, including the item's collection. However, patrons are not making it that far... Staff are wondering if the item's Collection could be added to the columns in the rollup? As seen in the image. We realize it is one click either way (clicking on the location or clicking to expand the rollup) but it seems patrons like the idea of having it in the rollup...

    2 votes

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  10. Content Scoping -> Limit Content -> Limit By Collection list should list the collections alphabetically. Not sure how they are currently sorted, but it is currently difficult to select these in a consortium setting.

    4 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  11. We would like to see Announcements (Premium option), which is currently under Settings > Page Customizations be part of the permissions for the Content Admin role. The person who handles our promotions for our homepage(s) would like to handle the announcements, as well (this is how it works for our website), but that would require making her a Site Admin, which is not appropriate - don't want her to be able to access all of the settings, nor does she want to see all of that. As Content Admin, she just sees the drop down for homepage(s) and goes from…

    3 votes

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  12. Option to delete multiple showcases at once as an admin.
    Currently it is one at a time and if you are at the bottom of a large list, the update puts you at the top after removing a single showcase.

    9 votes

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  13. The format filter in Discover is currently sorted by number of items in the filter (i.e. largest amount is Books, smallest is Book+Cassette). This is NOT intuitive for searching - if I want to apply a format filter, I'm going to look for the name of it alphabetically, not by how many items I think might be available in that format. With the addition of custom TOMs, this is even more important as we are adding more formats available to filter by.

    7 votes

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  14. In the current configuration, libraries can only apply the “Duration of temporary status (hours)” setting as a global value across all items. We would like to request the ability to configure this setting at the branch level.
    Circulation varies significantly across our branches. Some experience high turnover while others have low activity. As a result, the time required for staff to reshelve materials differs from branch to branch. Allowing this setting to be adjusted individually for each location would provide patrons more accuracy of where they can find items in the branch.

    8 votes

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  15. clarivate arbitrarily selected a PaymentMethodID of "13 - Debit Card" for all Vega Discover Fine/Fees payments. This makes all payments show up under the Debit Card category within Polaris Reports (e.g. "Financial Transaction by Payment Type"). The PaymentMethodID should actually be "12 - Credit Card," as all of these Vega transactions are actually processed via PayPal as credit card, regardless of whether the card is actually a debit card or a credit card.

    6 votes

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    1 comment  ·  Admin →
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    Note that: PayPal does not deliver the payment card type used by the end user payee. Whatever is implemented here potentially in the future must be an all or nothing toggle for all payments received from paypal.

  16. We would like to see Vega's patron registration to include geolocation authentication so we can limit patron registration to only those residing in NYS, and potentially just our service area.

    8 votes

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  17. It would be helpful for our consortia if the new patron registration form in Vega Discover had some additional options that could be added:
    -Patron preference for receiving notices (Email, Mail, TXT Message)
    -Text Messaging Phone (Phone 1)
    -Password [choose password here rather than link to do so later]

    ADD the Opt in to text messages statement
    - My preference for receiving library notices:
    - Phone number for TXT messages and Carrier
    - Logon Information – Password
    - Opt in to text messages statement
    - My preference for receiving library notices:
    - Phone number for TXT messages and Carrier
    -…

    9 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  18. Our consortium is in the process of implementing Vega Discover. We currently use Polaris.

    We recently noticed there is a blank Message field under each title’s Edition information in Vega (screenshot attached) and asked our implementation team about it.

    Turns out, it only applies to Sierra libraries and there is no corresponding field for it in Polaris. Currently, we are not able to hide or remove it.

    Since this field does not apply for Polaris libraries, and would always be blank, we would very much like the option to hide it from view or remove it completely.

    10 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  19. Reopening an idea that was closed for lack of activity, but is still important to us:

    Currently, only Vega showcases that are created from a set of bookmarks can be displayed on Record Pages, which is NOT an option for showcases from saved searches. In some cases, we prefer using saved searches vs. bookmarks, as they are easier to maintain. We still want to see those showcases show up on record pages. The documentation (https://documentation.iii.com/vega/admin/admin/Create_Showcase.htm) doesn't call out this limitation in the "To create a showcase from a saved search" section. We found out the hard way, after…

    6 votes

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    1 comment  ·  Admin →
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    This work was not done previously because it was deemed to be too much of a performance hog. In order to deliver a Saved Search showcase or 4 on a Full Title View we would need to run said searches and load the results within the view each time it was loaded.


    We can see if there are new options to achieve this enhancement now if chosen by the MEEP group.

  20. Sierra has a non-MARC field in the patron record that is used by staff to communicate relevant, timely information to a patron within the context of their catalogue activity. This is a free text field. It used to display in Encore.

    Why this is helpful for library?
    1) we developed workflows that include this field
    2) Messages could alert patrons to issues such as an expired card, account restrictions, required updates, or other actions they need to take.

    Why is this helpful for the library user?
    1) Messages can be targeted to a specific patron rather than displayed as a…

    4 votes

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