422 results found
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Make it easier for patrons to see when copies checked out by other patrons are due to be returned
We often get questions from patrons when copies that other patrons have borrowed are to be returned. In Encore, they could see this as soon as they opened a resource. In Vega Discover, this is very hard to find (click two small arrows and ignore the multiple "details" buttons, one of which shows absolutely no relevant information for them - even harder on a mobile phone where you need to scroll to see the date).
Our suggestion is that the due date can be included in "Find a copy" for checked out items. Maybe this could be included in a…
6 votes -
Make it easier for patron to find the return date of copies of a title
We get a lot of questions from patrons trying to see when copies of certain titles are due to be returned.
At the moment, patrons need to first click "Find a specific edion" and subsequently click the small arrow to the left (in the desktop version) to unfold the editions information.
This is very unintuitive, especially since a "details"-button is displayed that leads to bibliographic information. In the mobile version, it is even more hard to find, since you would need to scroll all the way to the right to see this information (or to find the Hold-button, for that…
1 vote -
Make it easier for patrons to see all copies of a title (and their return dates).
We get a lot of questions of patrons asking how they can see when a copy of a title is due to be returned.
Right now, in order to find this information, patrons need to click:
1. "Find Specific Edition" (we changed this through translation customization to "Find Specific Edition/Copy", but it doesn't really help due to step 2)
2. Click the small arrow to the left of the edition to fold out the information. The small arrow is not very intuitive, especially since the "details"-button is where users expect to find this information.To make things worse, in the…
1 vote -
Reduce space between lines of text on Search By button
This is a minor fix but not a bug so I'm suggesting it here. Hopefully it can be a super quick and easy modification. The text "Search by" was recently added to this button, which is useful! But, now it usually spills onto two lines, and the spacing between the lines can make it not fit onto the button.
4 votes -
Allow Suppression of Related Resources and Topics by Vega Site
With all of the Syndetics Unbound categories present in Vega, some of our libraries feel that the Related Resources and Topics sections, which are hardcoded into Vega, are unnecessary and unhelpful. We would like to have the ability to suppress them individually and to be able to set that differently for each site, just as we can for the Syndetics Unbound categories.
6 votes -
Navigation Between Collection Sites
Libraries with multiple collection sites want patrons to move easily from one site to another. For example, moving from the Local History Collection site to the main site, or from the Main site to the Kid's Catalog. In a consortium, patrons often want to check neighboring libraries to see if an item is available on the shelf. The current passthrough search works well for moving from a collection site to the full catalog, but it does not work for moving between multiple collection sites. With limited space in the header and links bar, another way of navigating to the collection…
6 votes -
search results # of holds display
Within the results page of a specific library’s catalog, the # of holds and # of copies listed for an item should only reflect the # of holds and # of copies for that library. If searching within a consortium's catalog, the # of holds and # of copies of an item should reflect the holdings of all libraries within the consortium. Only our patrons can borrow new titles from our library. So, indicating the number of holds on a title in our library would allow patrons to understand just how long they may have to wait for an item.…
1 vote -
search results browser tab
Currently, when performing a search in Discover, the browser tab for the Discover page you have open shows the wording "Search results for xxxxxx". We find this to be a privacy violation. We don't want to display someone's search results outside of the actual window they are working in.
4 votes -
Patron Assist - Only Roles - Hide Staff Button
I created an account for a group of staff to use for Patron Assist. I did this in User Management and promoted a Patron because I'm doing this by the card number, not having a login with email, password. All the account is assigned is Patron Assist, not showcase or site administration. However, when you log in, there is a button for "Staff." When you click on that, you open up Sites/Settings for Discover (no data to display), and if you click on Audience or LX Starter, you get "Oops, there was a minor complication. Logout and try again." There…
3 votes -
Duplicate ILS in Vega Preview
Vega Discover Preview needs to be a functional copy of our existing PAC to allow for discussion and implementation of new features, functionality, etc. While ideally the site would connect to our ILS, we at least need to be able to recreate customer account information such as items checked out, holds, fines and fees, etc. In the next release, there are changes to the fines and fee layout, which we cannot preview because we cannot add fees to the fake accounts. Further, we cannot test 3rd party connections or plan ahead on most features. We need to be able to…
6 votes -
Don't allow duplicate holds on titles/items
We are having issues where the original hold placed is not being placed on our server quickly enough (We have already worked with support on this and done everything they have suggested). When the user does not receive an immediate notification that the hold has been placed, they will click the place hold button again, which results in duplicate holds. We need to have some kind of lock in place while the first API call is in progress, regardless of how long that takes, as the first hold does eventually get placed and now the customer has reserved two (or…
3 votes -
Auto expand item details
We're finding a lot of patrons don't notice the down arrow beside each edition to view item details, which is preventing them from finding shelfmarks or the location of items. We'd like if there was a setting to always auto expand all item details, or a button at the top of the edition tab (beside the edition search bar?) to expand all item details with text that we could edit to draw patron attention to it.
7 votes -
Move "Details" button from item level to bib level
When you search for an item the button for bibliographic-level information is next to the item. So, when you click "details" to see more details on the available items (whether with branches or the status of specific items) it opens the sidebar with bibliographic information, and to find item-level information you have to use the down arrow instead. Would it be possible to move the "Details" button up next to the "Find specific edition" button to clarify the hierarchy a bit more? Moving the button would make the arrow more obvious. Or perhaps creating a button instead of the arrow…
7 votes -
Ability to suppress "Send additional Text Message Notification"
Our consortium does not have the text message option for patrons, but Vega Discover has a checkbox in the patron Account section for "Send additional Text Message Notification" that we cannot remove. This is very confusing for patrons (and staff). We should have the ability to remove this text and the associated checkbox.
8 votes -
Keep bookmark search when hitting "back" after clicking on search result
Currently, when you do a bookmark search and select a result and then hit either the back button on the browser or on the record page, the search disappears and you have to do the search over again. Our patrons find this confusing and inconvenient.
6 votes -
Availability filtering in bookmarks
Searching by Location + Availability should only show things that are currently available at that location and not items that are assigned not available at that location, but available elsewhere.
By not limiting the location search, it makes it less useful for our patrons who are trying to search for things that are available at specific branches.
8 votes -
Ability to see patron lists in Patron Assist mode
We recently transitioned from BibCore to Discover, and one of our biggest issues has been the migration of lists. We've been trying to help patrons troubleshoot their list issues, but it's hard to do when we can't actually see the lists. Being able to see lists in patron assist is critical for our patrons.
7 votes -
Item record detail in popup - show status
Requesting to view the Item Status (Checked Out, On Shelf) on the popup when viewing Item details. This would be helpful for creating screenshots, which may be used for staff workflows, instruction sheets and support tickets.
Repeatable effort:
Open record in Vega Discover.
Click arrow for Edition Information.
Click arror for desired edition.
Row includes: Location, call Number, Status, Due Date (if applicable) and Message (if applicable).
Click (i) Item Details.
Popup includes: Title, Location, Call Number, Item ID, Barcode. *Requesting Item Status in this view.12 votes -
Available location needs to be the same boldness as "on shelf at one more more locations"
Please make the "available at" text and icon the same size as the "On shelf at one or more locations" text. At least once a week we have patrons come in who believe that something is on the shelf, because the availability for our library is unclear and the icon is so tiny and not filled in, making it very easy to not understand that an item is not actually here. I think more visibility to this would at least help; there's no reason the icon should be so much smaller and not filled in at minimum. Thank you.
11 votes -
Option to hide Series Statement in Roll-Up
Vega Discover currently displays a single Series Statement at the top of a roll-up, even when there are multiple editions attached. This is generally fine for an actual series (e.g. Chronicles of Narnia), but it very confusing when it's a publisher-based Series Statement (e.g. Norton Anthology Edition, DK Classics, Penguin Readers, etc.). In that case, the information is incorrect when other editions are included in the roll-up, which is often the case in those situations. For a foreign title, this is even more of an issue, where a patron might be looking for a particular translation from a specific publisher…
16 votes
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