Just wanted to share that there I posted a seperate idea about the appearance of the cookie banner here: https://ideas.iii.com/forums/951766-vega-discover/suggestions/48644702-more-obvious-cookie-prompt

The banner in its current state is a barrier in exactly the places that need to be as barrier-free as possible. Patron privacy is absolutely important and we take it seriously, but it shouldn't come at the cost of the interface being unintuitive enough that patrons give up out of frustration and don't use it. If disabling it for kiosks is off the table again, then there really needs to be another solution pursued to address the UX problem that does not rely on the customer having Premium. There are a few good suggestions from earlier comments, including these from Jamie Naylor in May 2025: "Patrons continue to experience difficulty closing the cookie bar. The X is difficult for many to see, and I'm seeing more websites with a larger button with text to Close or Manage, which provides stronger visibility to the closure option. Could we get the option to show how the manage cookies box appears? E.g., banner popup at (bottom, top, slide-out), or embed it within the footer so it doesn't interfere with the website's functionality"

I understand that cookie banners are not going away, but my patrons find the Vega Discover cookie banner to be invisible. They are clicking around on a darkened screen with frustration, not even noticing the Manage Cookies dialog box at the bottom. Could it be placed more centrally on the screen with an unexpected look (color, font size, etc.)? I think this could be improved, does anyone else?

Still a problem for us. Some people don't notice the message at the bottom of the screen and think the catalog is broken because they can't perform a search. Happens on the library's catalog computers as well as patrons' personal devices.

This is still a big problem - we've put up signs, but our catalog stations still carry this message that is very frustrating to patrons.

Patrons continue to experience difficulty closing the cookie bar. The X is difficult for many to see, and I'm seeing more websites with a larger button with text to Close or Manage, which provides stronger visibility to the closure option.

Could we get the option to show how the manage cookies box appears? E.g., banner popup at (bottom, top, slide-out), or embed it within the footer so it doesn't interfere with the website's functionality (offer custom code if we customize our footer)

https://portal.productboard.com/iii/15-vega-product-portal/c/911-opt-out-of-onetrust-cookie-banner

Yes, this issue specifically affects our kiosk sites, where the initial concern was raised. While Innovative successfully resolved this issue for Collection Sites used by Consortia customers, the solution has not yet been applied to kiosk sites. Currently, we're exploring ways to customize our site code to remove cookies on kiosk sites, as they provide little value given the existing limitations. It would be ideal if Innovative could implement the same or a similar solution for kiosk sites, as they did for Collection Sites.

At least once a week a patron reports that our catalog is down because of this.

I was able to defeat the Cookie Banner by adding the following entry to the c:\windows\system32\drivers\etc\hosts file on each kiosk machine:
127.0.0.1 cdn.cookielaw.org

Kiosk aside, the popup definitely gets in the way of usage. Patrons don't necessarily notice the message at the bottom of the screen then wonder why they can't use the site.

This continues to be an issue for our customers at the kiosks that we hear complaints about. It adds additional steps for access for the customers or customers attempt a search unsuccessfully, not realizing they have to click something. I hope a better solution can be found soon.

As many others have noted, this is a big barrier to the patron experience for kiosk sites. We are in the process of starting to set ours up, but I'm not confident at all that we'll be able to use them successfully until this is addressed. The original post sums up the need perfectly.

That thing drives me insane! I had a patron call yesterday because he couldn't understand why the screen was greyed out and he couldn't type anything. We're supposed to make things easier (dare I say, intuitive?) for our patrons.

It's not just the kiosks, it's every computer.

The cookies banner prevents page load on locked down interfaces such as Public Web Browser (pwb). There should be an option to disable the banner, as the cookie icon in the header renders the banner somewhat redundant.

We'd also very much like to disable the cookie nag on our sites. As US customers we aren't even subject to the GDPR so it's baffling this is being used to begin with.

Frustrating feature that confuses patrons and is time consuming for staff having to show them ways around it.

While we do not have kiosks, yet, we have already received feedback this would need to be disabled before libraries would find kiosks usable. The cookie settings would severely disrupt the patron experience.

While we don't have kiosk sites just yet, this would need disabled before we could proceed or we would run into the same issues others have stated.

Necessary for business operations to progress.