90 results found
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Add notices for Interlibrary Loan
Add notices for Interlibrary loan to LX Starter. Patrons are commonly ignoring ILL pickup notices. A flashier email might grab their attention.
13 votes -
library_name, library_address, branch_name & branch_address available in all Notices
I was informed by support that the new Fines, Bills & Fines, and Manual Fines available in the Sierra version of LX Starter do not allow the use of the merge tags "libraryname, libraryaddress, branchname and branchaddress." There might be other merge tags also not available in these notices. Support said, "the new notice types differ from the original ones in that they do not support the libraryname and libraryaddress merge tags. The product team decided to change the merge tag design when implementing the new notice types. This is an intentional design decision…
13 votes -
Add text before the patron's name - depending on their patron type.
We would like to have the ability to add text before the patron's name - depending on their patron type. Right now we use Putty path AASOC #072 to call a message for our children's cards that reads " To the parent or guardian of", we would like that same functionality in LX starter.
13 votes -
Ability to clear notice history
In order to protect patron privacy, there should be an ability to clear patron notice history after a certain amount of time. Since different libraries will have different, the retention period should be up to each library to decide. This might take the form of clearing all information about notices sent, or simply clearing the details about the items contained in the notice.
Either a setting to have notice history automatically cleared after a certain amount of time or, if easier to implement, a way for staff to manually clear notice history before a certain date, would be helpful.
12 votes -
Conditional Text formatting based on the Text
To be able to format the color of the text based on the text in the tag. To highlight the difference between different instances of the same tag. Example of Due Date on Curtesy notice based on renewed or not renewed.
12 votes -
Regionalize alphanumeric date format in multilingual notices
Currently, LX Starter uses a single date format "across all notice emails". However, libraries sending multilingual notices may require alphanumeric dates which are tailored to the correct regional format on a per-language basis.
In Canada, for example, dates are rendered in French as "le 11 septembre 2023" and in English as "September 11, 2023" rather than "September 11th, 2023" as currently configurable in LX Starter.
While it is possible to use the "yyyy-mm-dd" numeric format as a workaround, LX Starter also suppresses the month's leading zero (i.e., "2023-9-08") which also conflicts with the bilingual numeric date format prescribed for use…
12 votes -
Show amount due in the backend of LX Starter
For Bills (and the future fines notice) Show amount due in the backend of LX Starter with the rest of the notice information
11 votes -
Display actual status on Notice Activity Log page
Currently, the Notice Activity log only displays delivered or bounced and you have to click into the patron information to see what stage the notice is at. Instead of just delivered also indicate opened or clicked.
11 votes -
10 votes
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Allow for multiple "audiences" so that we can use different language when communicating with different patron types.
Our library uses different language when communicating with faculty versus students, and we would like the functionality to break up the audience into groups based on patron type. Ideally, we would then be able to have notices that are specific to each audience group.
10 votes -
Add bill or fine amount to notice report
Indicate how much is owed for each item that had been fined or billed.
10 votes -
You saved
We would love to have the option to build into patron notices the 'You saved' amount similar to the receipt options.
You just saved [Value] by using your library. You have saved [YTDValue] this past year and [LifetimeValue] since you began using the library!9 votes -
Let users other than admin can see the details of the notice related to which items
In the current setting, only super admin and admin can see the details of each notice already sent. The other level of the user can only see when the email is sent, delivered and open. Sometimes the patron has an argument of what notices we sent or not, we need to see the details, which item related to which email notices. we need a read-only user to have that function. I cannot see why this is sensitive information, it is not personal privacy information of which titles related to the notices.
9 votes -
Ability to add read-alike recommendations to notices
When a patron receives a hold notice it would be nice if we can include a block that would pull read-alike titles that are currently available within our catalog.
End goal would be they can choose to either click on title and place hold which might also be pulled and ready by the time they arrive for original notice item. Or when they come in to get their hold they may choose to go search that book out as well.
9 votes -
Mask Patron Barcodes in LX Starter
Mask all patron barcodes throughout LX Starter.
Only Super Admin, Admin, and Consortium level user roles can unmask the barcode while viewing a patron record.
For all other roles barcode will remain masked and there will be no way to unmask it.
9 votes -
Activity Log Sorting
This is a very minor cosmetic request, but I'd appreciate it if the 'Show x per page' drop down in the Notice Activity Logs could appear at the top of the page instead of or in addition to the bottom.
We have enough bounced messages daily that we inevitably have to select 'show 50 per page' or 'show 100 per page,' & it would be nice to not have to first scroll to the bottom of the page to set that view option.
9 votes -
Additional Languages Stats
We have released additional language templates for patron notifications and would like the ability to view these in Performance Stats. It would be helpful if a filter could be added to the Notice Activity Log to view the number of notices sent in English, Spanish, Chinese, and other languages.
8 votes -
Add Navigation Back to Consortium Settings in Account Dropdown
As a consortium admin, there is no direct way to navigate back to the consortium settings after entering the library settings. Instead, you have to have the consortium settings bookmarked or go to the URL and delete the library from the URL. It would be helpful if a Consortium Settings option was added to the account dropdown menu.
8 votes -
2 Factor Authentication for LX Starter
Users with Super Admin or Consortium Super Admin roles will have the option to enable 2 factor authentication for all users or no users.
When 2 factor authentication is enabled, it will require all users to go through an additional security step in order to login (for example: entering a code sent to the user's email address).
8 votes -
Add item cost in overdue notices for Sierra
Once Sierra delivers the item cost in overdues, LX Starter will be able to include individual item cost in overdue notices.
7 votes
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