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  1. Looking through the available merge tags, I see very few fields from the patron record represented: First name, last name and patron barcode. When I attended webinars on LX Starter many months ago, I could swear the audience was told that all fields exposed to the print templates interface would likewise be available in LX Starter.

    Having read the Idea Exchange post https://ideas.iii.com/forums/951985-lx-starter/suggestions/46813306-take-a-good-hard-look-at-patrons-data-privacy-in, it is clear that many of these patron record fields are being passed through to LX Starter, so please make them available for merging and/or to drive conditional logic (which is a whole 'nother suggestion).

    14 votes

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  2. I would like to see consistent terminology for the communication methods available in LX Starter. Currently, the term “Mail” is used in some places to refer to printed notices, while the term “Print” is used in other places, like the ILS.

    One example of where the term “Mail” is used is in the Default Contact Method setting under LX Starter > Settings > Communication Settings. This setting allows library staff to indicate the fall back communication preference for hard bounced or complained email addresses, until they are resolved. However, in both Polaris ILS and Sierra ILS, the term “Print” is…

    14 votes

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    1 comment  ·  Admin →
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  3. LX Starter has only one scheduler for seven days. Add the ability to have a weekday scheduler (Monday – Friday) to send queued notices and a separate weekend scheduler to send queued notices at different times.
    Example: Weekdays Monday through Friday Library sends out notices 9:00am through 8:00pm on Weekends Saturday & Sunday Library sends out notices 10:00am through 6:00pm.

    14 votes

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  4. Add notices for Interlibrary loan to LX Starter. Patrons are commonly ignoring ILL pickup notices. A flashier email might grab their attention.

    13 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  5. We would like to have the ability to add text before the patron's name - depending on their patron type. Right now we use Putty path AASOC #072 to call a message for our children's cards that reads " To the parent or guardian of", we would like that same functionality in LX starter.

    13 votes

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    1 comment  ·  Admin →
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  6. To be able to format the color of the text based on the text in the tag. To highlight the difference between different instances of the same tag. Example of Due Date on Curtesy notice based on renewed or not renewed.

    12 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  7. Currently, LX Starter uses a single date format "across all notice emails". However, libraries sending multilingual notices may require alphanumeric dates which are tailored to the correct regional format on a per-language basis.

    In Canada, for example, dates are rendered in French as "le 11 septembre 2023" and in English as "September 11, 2023" rather than "September 11th, 2023" as currently configurable in LX Starter.

    While it is possible to use the "yyyy-mm-dd" numeric format as a workaround, LX Starter also suppresses the month's leading zero (i.e., "2023-9-08") which also conflicts with the bilingual numeric date format prescribed for use…

    12 votes

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  8. In the current setting, only super admin and admin can see the details of each notice already sent. The other level of the user can only see when the email is sent, delivered and open. Sometimes the patron has an argument of what notices we sent or not, we need to see the details, which item related to which email notices. we need a read-only user to have that function. I cannot see why this is sensitive information, it is not personal privacy information of which titles related to the notices.

    11 votes

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  9. When a patron receives a hold notice it would be nice if we can include a block that would pull read-alike titles that are currently available within our catalog.

    End goal would be they can choose to either click on title and place hold which might also be pulled and ready by the time they arrive for original notice item. Or when they come in to get their hold they may choose to go search that book out as well.

    11 votes

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  10. For Bills (and the future fines notice) Show amount due in the backend of LX Starter with the rest of the notice information

    11 votes

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  11. Currently, the Notice Activity log only displays delivered or bounced and you have to click into the patron information to see what stage the notice is at. Instead of just delivered also indicate opened or clicked.

    11 votes

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  12. We have released additional language templates for patron notifications and would like the ability to view these in Performance Stats. It would be helpful if a filter could be added to the Notice Activity Log to view the number of notices sent in English, Spanish, Chinese, and other languages.

    10 votes

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  13. 10 votes

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    1 comment  ·  Admin →
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  14. Our library uses different language when communicating with faculty versus students, and we would like the functionality to break up the audience into groups based on patron type. Ideally, we would then be able to have notices that are specific to each audience group.

    10 votes

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  15. Indicate how much is owed for each item that had been fined or billed.

    10 votes

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  16. Mask all patron barcodes throughout LX Starter.

    Only Super Admin, Admin, and Consortium level user roles can unmask the barcode while viewing a patron record.

    For all other roles barcode will remain masked and there will be no way to unmask it.

    9 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  17. This is a very minor cosmetic request, but I'd appreciate it if the 'Show x per page' drop down in the Notice Activity Logs could appear at the top of the page instead of or in addition to the bottom.

    We have enough bounced messages daily that we inevitably have to select 'show 50 per page' or 'show 100 per page,' & it would be nice to not have to first scroll to the bottom of the page to set that view option.

    9 votes

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  18. As a consortium admin, there is no direct way to navigate back to the consortium settings after entering the library settings. Instead, you have to have the consortium settings bookmarked or go to the URL and delete the library from the URL. It would be helpful if a Consortium Settings option was added to the account dropdown menu.

    8 votes

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  19. Users with Super Admin or Consortium Super Admin roles will have the option to enable 2 factor authentication for all users or no users.

    When 2 factor authentication is enabled, it will require all users to go through an additional security step in order to login (for example: entering a code sent to the user's email address).

    8 votes

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  20. We are beginning to add featured content to hold pickup notices and would like the ability to draft and schedule content blocks, similar to the way content rows can be scheduled to display on the Vega Discover Home Page.

    For example, allow us to schedule a particular Showcase block to be included at the bottom of the Hold Pickup notice from April 1 to April 30 and have this automatically update to include the content scheduled for May 1 to May 31.

    It would also be great to be able to save and schedule design blocks (including an image and…

    7 votes

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