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  1. Allow the option for libraries to have the automated bounced note added to Polaris client patron record when email is hard bounced to be a blocking note. The blocking note alerts staff to verify the email information when the patron is standing in front of them.

    9 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  2. Our library uses different language when communicating with faculty versus students, and we would like the functionality to break up the audience into groups based on patron type. Ideally, we would then be able to have notices that are specific to each audience group.

    9 votes

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  3. For Bills (and the future fines notice) Show amount due in the backend of LX Starter with the rest of the notice information

    9 votes

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  4. Indicate how much is owed for each item that had been fined or billed.

    9 votes

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  5. 8 votes

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    1 comment  ·  Admin →
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  6. In addition to adding an option to send notices consortia-wide, it would also be helpful to be able to create notice templates for consortia members that could be lightly customized by each library.

    7 votes

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  7. This is a very minor cosmetic request, but I'd appreciate it if the 'Show x per page' drop down in the Notice Activity Logs could appear at the top of the page instead of or in addition to the bottom.

    We have enough bounced messages daily that we inevitably have to select 'show 50 per page' or 'show 100 per page,' & it would be nice to not have to first scroll to the bottom of the page to set that view option.

    7 votes

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  8. For enhanced privacy, we have configured Polaris Hold Tag to file patron holds under 2 characters of last name, first initial(s) and then last 4 digits of barcode number. We would love to have a merge tag that can pull in the "Hold Tag" template from Polaris that we can title "Filed Under" so patrons will know in advance what information they will need to locate their hold on our shelf.

    6 votes

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  9. Users with Super Admin or Consortium Super Admin roles will have the option to enable 2 factor authentication for all users or no users.

    When 2 factor authentication is enabled, it will require all users to go through an additional security step in order to login (for example: entering a code sent to the user's email address).

    5 votes

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  10. Mask all patron barcodes throughout LX Starter.

    Only Super Admin, Admin, and Consortium level user roles can unmask the barcode while viewing a patron record.

    For all other roles barcode will remain masked and there will be no way to unmask it.

    5 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  11. Something in LXStarter that might direct staff back to the ILS to troubleshoot or update things not handled directly by LXStarter... for instance the Notices function in Sierra, that determines which notices the ILS will queue up/run.

    Just as a prompt to ensure staff adding or updating notices will know to check that system function during troubleshooting before escalating and sending in a support ticket.

    Like a pop when you publish a notice... Check ILS Notices to ensure this notice is Enabled and Scheduled.

    5 votes

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  12. Particularly important to consortia who have many staff to onboard...

    It would be great to customize the staff login welcome with links to documentation, local contacts and urls.

    4 votes

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  13. Since Sierra permits libraries to define an alternative variable-length field tag to reference for the patron email address – see attached Admin Corner screenshot – LX Starter should either follow the same customization or at least permit its redundant definition in the LX Starter configuration.

    As much as we would like to switich to LX Starter for notices, we cannot move forward until the product supports this same customization.

    To be clear, we DO still store conventional patron email addresses in the z - Email field, but if the patron also/instead wishes to receive SMS notices via an SMS-as-email service,…

    4 votes

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  14. 4 votes

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  15. 4 votes

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    PLANNED  ·  0 comments  ·  Admin →
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  16. A few suggestions:

    1) Allow customizable colors using the swatch in 'Icon Type' so we can better match our theme
    2) Remove the Tinder icon
    3) Add a Podcast icon

    3 votes

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  17. It would be really helpful to be able to copy notice templates between libraries in a consortium environment or between branches within a library. In our consortium, libraries use a basic template with agreed upon text created at the consortium level. I have to recreate that same template multiple times for each library jurisdiction to customize, which is time-consuming and fraught with potential human errors. It would also save a lot of workload when a customized a template could be shared amongst all our members - less reinventing the wheel and more opportunity to learn and benefit from super-users who…

    2 votes

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  18. Once Sierra delivers the item cost in overdues, LX Starter will be able to include individual item cost in overdue notices.

    https://ideas.iii.com/forums/951745/suggestions/49185884

    1 vote

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