93 results found
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Add item cost in overdue notices for Sierra
Once Sierra delivers the item cost in overdues, LX Starter will be able to include individual item cost in overdue notices.
7 votes -
link back to ILS for notice settings not included in LXStarter
Something in LXStarter that might direct staff back to the ILS to troubleshoot or update things not handled directly by LXStarter... for instance the Notices function in Sierra, that determines which notices the ILS will queue up/run.
Just as a prompt to ensure staff adding or updating notices will know to check that system function during troubleshooting before escalating and sending in a support ticket.
Like a pop when you publish a notice... Check ILS Notices to ensure this notice is Enabled and Scheduled.
7 votes -
Address Check Date reminder notice
It would be helpful for our system to have a reminder notice similar to patron registration expiration. We want to be able to send a notice yearly for patrons to come in ad update their address and contact information. Many of our libraries want to offer long term library card privileges, therefore patrons wouldn't get the expiration notices regularly.
6 votes -
LX Starter Social Media Platforms Threads Icon Needed
It will be beneficial to all Library ‘s, if LX Starter has the threads icon in social media platforms available for use in all notices.
6 votes -
notice scheduling
Currently, the notices for Current Checked Out Items allows for daily or weekly scheduling, but it would be handy to have the ability to set this at a longer time frame such as monthly, quarterly or by semester as most of our materials check out for much longer periods of time (16 weeks or longer generally), and some users find the weekly reminders tedious.
Either the option to set the automated notices to a longer time period, or the ability for patrons to choose a longer reminder period (opt in to weekly, monthly, etc notice) would be very helpful.
6 votes -
Add Merge Tag to show sample of how hold is filed on shelf
For enhanced privacy, we have configured Polaris Hold Tag to file patron holds under 2 characters of last name, first initial(s) and then last 4 digits of barcode number. We would love to have a merge tag that can pull in the "Hold Tag" template from Polaris that we can title "Filed Under" so patrons will know in advance what information they will need to locate their hold on our shelf.
6 votes -
Use the same patron record field for email address(es) as defined in Admin Corner
Since Sierra permits libraries to define an alternative variable-length field tag to reference for the patron email address – see attached Admin Corner screenshot – LX Starter should either follow the same customization or at least permit its redundant definition in the LX Starter configuration.
As much as we would like to switich to LX Starter for notices, we cannot move forward until the product supports this same customization.
To be clear, we DO still store conventional patron email addresses in the z - Email field, but if the patron also/instead wishes to receive SMS notices via an SMS-as-email service,…
5 votes -
5 votes
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Preserve/Retrieve Notices When API Connection Fails
We recently upgraded to Sierra 6.4...
Something transpired where there were issues with the Sierra API as a result of the upgrade. Initially these issues manifested through the inability to login to our BiblioCommons discovery layer.
III support made some tweaks to the API services & it was eventually sorted, but we've since learned that because of this lost connection, notices generated & queued for sending in LX Starter that morning failed to send. So, on top of not being able to login to our primary discovery layer for most of the day following our upgrade, many of our users…
4 votes -
Better invite for staff that is customizable by customer
Particularly important to consortia who have many staff to onboard...
It would be great to customize the staff login welcome with links to documentation, local contacts and urls.
4 votes -
Social Media Icons
A few suggestions:
1) Allow customizable colors using the swatch in 'Icon Type' so we can better match our theme
2) Remove the Tinder icon
3) Add a Podcast icon4 votes -
showcase
Add the ability to choose type of Showcase to add to notices
3 votes -
Force clear scheduled notice
Occasionally, an notice gets stuck in "scheduled" status in LX Starter even though, if you open the individual notice, you can see that it actually was sent. This issue was common prior to November 2024. Innovative made a change since then that seems to have drastically reduced the frequency of this problem, but when this does happen, it would be nice to have the functionality to be able to manually reassign the notice to one of the other notice categories (failed to send, delivered, etc.). Our library has 1,635 notices stuck in Scheduled status, and loading all those records slows…
2 votes
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