112 results found
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Display actual status on Notice Activity Log page
Currently, the Notice Activity log only displays delivered or bounced and you have to click into the patron information to see what stage the notice is at. Instead of just delivered also indicate opened or clicked.
11 votes -
Mask Patron Barcodes in LX Starter
Mask all patron barcodes throughout LX Starter.
Only Super Admin, Admin, and Consortium level user roles can unmask the barcode while viewing a patron record.
For all other roles barcode will remain masked and there will be no way to unmask it.
10 votes -
Allow for multiple "audiences" so that we can use different language when communicating with different patron types.
Our library uses different language when communicating with faculty versus students, and we would like the functionality to break up the audience into groups based on patron type. Ideally, we would then be able to have notices that are specific to each audience group.
10 votes -
Add bill or fine amount to notice report
Indicate how much is owed for each item that had been fined or billed.
10 votes -
Link Patron Registration form address entry to external address database
When considering features for the upcoming LX Starter patron registration form, something we desperately need is a feature that will standardize address entry. Several commercial websites do this by using an external address database like USPS to autofill the address after a customer starts typing the address. It shows a dropdown of valid addresses, and if the typed in address does not match a valid address, it asks, use this address instead?
This is by far more valuable to our library than address verification features that other vendors offer.9 votes -
Sort by item due date
In Sierra notices, I can sort by item due date so that the oldest items appear at the top of the list in a patron's notices. This is particularly useful for our Statement of Checkouts notices, which we use to remind patrons about long-overdue materials. However, when I send the Statement of Checkouts notices to LX Starter, they don't always appear in the email in the correct order, though they were sorted correctly in the Sierra notice window when I prepared the list.
We'd like LX Starter to either honor the sorting from Sierra, or allow us to sort by…
9 votes -
Send test form requires the item's check digit be removed-too confusing
When sending a test email from the design space in LX Starter, the user is required to enter item Record ID(s). The form accepts item records only if the check digit is removed. It would be preferred to have the item record entered as it is shown to staff in the record or by using a barcode. Currently the form offeres no instruction to drop the last digit. Not all library staff would know about check digits or think to remove it. The form should not require manipulation for entry. With the patron ID at least the option for barcode…
9 votes -
Add Navigation Back to Consortium Settings in Account Dropdown
As a consortium admin, there is no direct way to navigate back to the consortium settings after entering the library settings. Instead, you have to have the consortium settings bookmarked or go to the URL and delete the library from the URL. It would be helpful if a Consortium Settings option was added to the account dropdown menu.
9 votes -
Allow notices to be delayed on library closed dates
We recently added RFID-enabled book drops that automatically check in returned materials. They are great, except that if a returned item traps a hold on a day the library is closed, a hold notice is generated and sent to a patron who is then not able to come in and pick up their item. It would be great if we could set 'holiday' dates in LX Starter, and LX Starter could send any queued notices the following day instead.
There are other approaches to this problem, but since at least in Polaris item status changes are sometimes tied to notices…
8 votes -
Copy block from one library to another
We are a consortium with many libraries. We are setting up the notices for all of our libraries. It would save so much time if we could copy a block from one library to use for another. We would then just need to change the Logo.
8 votes -
Add item cost in overdue notices for Sierra
Once Sierra delivers the item cost in overdues, LX Starter will be able to include individual item cost in overdue notices.
8 votes -
link back to ILS for notice settings not included in LXStarter
Something in LXStarter that might direct staff back to the ILS to troubleshoot or update things not handled directly by LXStarter... for instance the Notices function in Sierra, that determines which notices the ILS will queue up/run.
Just as a prompt to ensure staff adding or updating notices will know to check that system function during troubleshooting before escalating and sending in a support ticket.
Like a pop when you publish a notice... Check ILS Notices to ensure this notice is Enabled and Scheduled.
8 votes -
Delete Old Notices
Give libraries the ability to delete old notices or set up automatic deletion after a set period of time (24/36 months) Each library could either set their time frame or have the ability to manually delete old notices.
7 votes -
Email Address hard bounced notes writes to Dated Notes
When an email is bounced from LX starter, the system currently appends the bounce details to the Non-Blocking Notes section (in Polaris). However, with the introduction of Dated Notes and the ability to hide Non-Blocking Notes, this information can be lost depending on system settings.
We would like to see one of the following options implemented:Allow administrators to choose where the system writes the hard bounce message.
Have the system automatically write the hard bounce message to both note types (Non-Blocking and Dated Notes).
7 votes -
showcase
Add the ability to choose type of Showcase to add to notices
7 votes -
Address Check Date reminder notice
It would be helpful for our system to have a reminder notice similar to patron registration expiration. We want to be able to send a notice yearly for patrons to come in ad update their address and contact information. Many of our libraries want to offer long term library card privileges, therefore patrons wouldn't get the expiration notices regularly.
7 votes -
notice scheduling
Currently, the notices for Current Checked Out Items allows for daily or weekly scheduling, but it would be handy to have the ability to set this at a longer time frame such as monthly, quarterly or by semester as most of our materials check out for much longer periods of time (16 weeks or longer generally), and some users find the weekly reminders tedious.
Either the option to set the automated notices to a longer time period, or the ability for patrons to choose a longer reminder period (opt in to weekly, monthly, etc notice) would be very helpful.
7 votes -
LX Starter Social Media Platforms Threads Icon Needed
It will be beneficial to all Library ‘s, if LX Starter has the threads icon in social media platforms available for use in all notices.
6 votes -
Add Merge Tag to show sample of how hold is filed on shelf
For enhanced privacy, we have configured Polaris Hold Tag to file patron holds under 2 characters of last name, first initial(s) and then last 4 digits of barcode number. We would love to have a merge tag that can pull in the "Hold Tag" template from Polaris that we can title "Filed Under" so patrons will know in advance what information they will need to locate their hold on our shelf.
6 votes -
6 votes
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