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ILS - Polaris Updated

Edit Half-Deleted Item Records

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ILS - Polaris Updated

Trap hold with first item received

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Show Due Date for ILLs in Request Manager

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Expose web-based System Administration APIs

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Update Language Field in Item Bulk Change

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Return ItemRecordID in responses to BibHoldingsGet

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85 results found

  1. Separate the permission out that allows staff to change the timing of notices in a consortium, as this should be set at the system level and remain consistent system-wide. Staff should be able to design and manage notices without needing this permission.

    16 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  2. Please make Performance Stats searchable by date as opposed to being cumulative day after day, forever.

    16 votes

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  3. Add a link that leads back to the Sierra Desktop app or Sierra Web patron record or Polaris patron record

    16 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  4. 16 votes

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    PLANNED  ·  0 comments  ·  Admin →
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  5. It would be really helpful to be able to copy notice templates between libraries in a consortium environment or between branches within a library. In our consortium, libraries use a basic template with agreed upon text created at the consortium level. I have to recreate that same template multiple times for each library jurisdiction to customize, which is time-consuming and fraught with potential human errors. It would also save a lot of workload when a customized a template could be shared amongst all our members - less reinventing the wheel and more opportunity to learn and benefit from super-users who…

    15 votes

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  6. LX starter provides more notice templates than any libray likely uses.

    At the Super Admin view, you should be able to supress view access to sites for all templates that are not supported by loan rules and or local polices.

    At the site Admin the same should be available - the site admin should be able to suppress the menu items that are not relevant

    All staff should be ablet to organize their own menu view of templates, or default to the edit date.

    15 votes

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  7. Ability to upload fonts under Library Settings, same as images and colours.

    15 votes

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  8. We should be able tailor the notices to go out to certain item type or loan rules. Ex: certain notices go out to students who check out Interlibrary Loan

    15 votes

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  9. LX Starter is a massive improvement over our traditional Polaris notification emails, but the one piece we are running into is our library's branding colors become quite distorted in dark mode. With our website we have control over this and we would like the ability to do the same with LX Starter since it seems common place on mobile devices.

    15 votes

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  10. 14 votes

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  11. The current user management in LX Starter only allows users to access either a single location or ALL of the locations. This is insufficient for a consortium where users frequently need access to multiple locations. Administrators must grant users access to all locations, creating unnecessary permissions that increase security risks. Ideally, we are giving users access to the locations that they are responsible for.

    We would like to see the implementation of the ability for users to have permissions to manage multiple locations. Administrators would be able to assign users access to a customized selection of library locations within the…

    14 votes

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  12. Increasing LX Stater Notice Subject Line from the new 78 characters limitation to 100 characters. The added characters in the Subject Line will benefit other languages than English that utilize more characters for the same message.

    14 votes

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  13. Looking through the available merge tags, I see very few fields from the patron record represented: First name, last name and patron barcode. When I attended webinars on LX Starter many months ago, I could swear the audience was told that all fields exposed to the print templates interface would likewise be available in LX Starter.

    Having read the Idea Exchange post https://ideas.iii.com/forums/951985-lx-starter/suggestions/46813306-take-a-good-hard-look-at-patrons-data-privacy-in, it is clear that many of these patron record fields are being passed through to LX Starter, so please make them available for merging and/or to drive conditional logic (which is a whole 'nother suggestion).

    14 votes

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  14. I would like to see consistent terminology for the communication methods available in LX Starter. Currently, the term “Mail” is used in some places to refer to printed notices, while the term “Print” is used in other places, like the ILS.

    One example of where the term “Mail” is used is in the Default Contact Method setting under LX Starter > Settings > Communication Settings. This setting allows library staff to indicate the fall back communication preference for hard bounced or complained email addresses, until they are resolved. However, in both Polaris ILS and Sierra ILS, the term “Print” is…

    14 votes

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  15. Add the ability to filter by notices last action: sent, received, or opened

    14 votes

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  16. LX Starter has only one scheduler for seven days. Add the ability to have a weekday scheduler (Monday – Friday) to send queued notices and a separate weekend scheduler to send queued notices at different times.
    Example: Weekdays Monday through Friday Library sends out notices 9:00am through 8:00pm on Weekends Saturday & Sunday Library sends out notices 10:00am through 6:00pm.

    14 votes

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  17. We had a patron complaint that the email notices do not include magazine issue information, only the main title. The notices also do not include item barcodes, so there isn't any data to match against a specific issue. Could information from the Issue field in the item record be displayed in overdue notices?

    13 votes

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  18. Add notices for Interlibrary loan to LX Starter. Patrons are commonly ignoring ILL pickup notices. A flashier email might grab their attention.

    13 votes

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  19. Allow the option for libraries to have the automated bounced note added to Polaris client patron record when email is hard bounced to be a blocking note. The blocking note alerts staff to verify the email information when the patron is standing in front of them.

    13 votes

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  20. I was informed by support that the new Fines, Bills & Fines, and Manual Fines available in the Sierra version of LX Starter do not allow the use of the merge tags "libraryname, libraryaddress, branchname and branchaddress." There might be other merge tags also not available in these notices. Support said, "the new notice types differ from the original ones in that they do not support the libraryname and libraryaddress merge tags. The product team decided to change the merge tag design when implementing the new notice types. This is an intentional design decision…

    13 votes

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