99 results found
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More information added to bounced email notices
Currently, the email notification that is sent to our designated library email box only list the email address of the patron that has the bounced notice. Please add at least the patrons name and barcode. Adding a copy of the entire notice would be better
18 votesWe will consider this idea for possible future development. Thank you!
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Offer sorting options for Notice Activity Logs
Currently, it seems the Notice Activity Logs page can only be sorted by the Time Sent column. I would like the ability to sort by any of these columns, especially patron name or barcode. This would allow us to see all of this type of notice that was sent to a particular patron when they report problems receiving LX Starter notices.
18 votes -
Remove the clutter and prioritize the view
LX starter provides more notice templates than any libray likely uses.
At the Super Admin view, you should be able to supress view access to sites for all templates that are not supported by loan rules and or local polices.
At the site Admin the same should be available - the site admin should be able to suppress the menu items that are not relevant
All staff should be ablet to organize their own menu view of templates, or default to the edit date.
17 votes -
Allow option for Bounced email note in Polaris to be a blocking note
Allow the option for libraries to have the automated bounced note added to Polaris client patron record when email is hard bounced to be a blocking note. The blocking note alerts staff to verify the email information when the patron is standing in front of them.
17 votes -
Allow "admin" level users to send password reset links.
They can create and remove accounts but if someone they created doesn't click the link in time they need a super admin to resend that email.
17 votes -
Patron choice for full account visibility with each notice sent
We have received feedback from patrons regarding post-introduction of LX Starter, and one common complaint is that the new emails do not display the complete details of all items currently checked out on their account. While this change appeared logical to most patrons, as they only receive notifications for items requiring action, some individuals are still dissatisfied that we no longer send the full account information with each notification. To address this issue, implementing a feature in 'My Account' that allows patrons to toggle between receiving complete account details or streamlined notifications would be a valuable addition, helping to minimize…
17 votes -
Please make Performance Stats searchable by date
Please make Performance Stats searchable by date as opposed to being cumulative day after day, forever.
17 votesWe will consider this idea for possible future development. Thank you!
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17 votes
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Ability to upload fonts
Ability to upload fonts under Library Settings, same as images and colours.
16 votes -
Increase Notices Subject Line 78 characters to 100 characters
Increasing LX Stater Notice Subject Line from the new 78 characters limitation to 100 characters. The added characters in the Subject Line will benefit other languages than English that utilize more characters for the same message.
16 votes -
Link back to patron record in ILS
Add a link that leads back to the Sierra Desktop app or Sierra Web patron record or Polaris patron record
16 votes -
16 votes
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Add the ability to edit dark mode for notices
LX Starter is a massive improvement over our traditional Polaris notification emails, but the one piece we are running into is our library's branding colors become quite distorted in dark mode. With our website we have control over this and we would like the ability to do the same with LX Starter since it seems common place on mobile devices.
16 votes -
Include perioidical issue information in overdue notices
We had a patron complaint that the email notices do not include magazine issue information, only the main title. The notices also do not include item barcodes, so there isn't any data to match against a specific issue. Could information from the Issue field in the item record be displayed in overdue notices?
15 votes -
Add more notice filters
Add the ability to filter by notices last action: sent, received, or opened
15 votes -
Can we tailor the notices to go out to certain item type or loan rules? Ex: certain notices go out to students who check out ILL”.
We should be able tailor the notices to go out to certain item type or loan rules. Ex: certain notices go out to students who check out Interlibrary Loan
15 votes -
Ability for two notice schedules one for weekdays and other for weekends
LX Starter has only one scheduler for seven days. Add the ability to have a weekday scheduler (Monday – Friday) to send queued notices and a separate weekend scheduler to send queued notices at different times.
Example: Weekdays Monday through Friday Library sends out notices 9:00am through 8:00pm on Weekends Saturday & Sunday Library sends out notices 10:00am through 6:00pm.15 votes -
Add notices for Interlibrary Loan
Add notices for Interlibrary loan to LX Starter. Patrons are commonly ignoring ILL pickup notices. A flashier email might grab their attention.
14 votes -
library_name, library_address, branch_name & branch_address available in all Notices
I was informed by support that the new Fines, Bills & Fines, and Manual Fines available in the Sierra version of LX Starter do not allow the use of the merge tags "libraryname, libraryaddress, branchname and branchaddress." There might be other merge tags also not available in these notices. Support said, "the new notice types differ from the original ones in that they do not support the libraryname and libraryaddress merge tags. The product team decided to change the merge tag design when implementing the new notice types. This is an intentional design decision…
14 votes -
Branch Phone Number Merge Tag
If possible, I would like to see a merge tag for a branch's phone number. Right now, I have a link to our locations page with the contact info, but it would be nice to be able to put the branch phone number on the notice so patrons don't have to go to a different page to get it.
14 votes
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