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Generate patron barcodes outside of self-registration

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Checkin Lost Item as Damaged

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90 results found

  1. Allow customers an option to keep plain text email notices in LX Starter.
    Polaris ILS has a Y/N option in the patron record for "email notices in plain text".
    I would like LX Starter to check and honor this option in the patron record and format email notices according to this preference.

    (snip of patron registration/OPAC self registration view attached)

    17 votes

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  2. Default contact method:
    Have an option to NOT automatically update notice preference when an email hard bounces.

    We have many patrons that have the notice preference type for text message but also receive emails. If their email bounces and the notice preference type is changed, they will no longer receive the text messages they signed up for.

    OR

    Have an option to only change the default notice type if it is already set to email.

    17 votes

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  3. Please make Performance Stats searchable by date as opposed to being cumulative day after day, forever.

    17 votes

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  4. 17 votes

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    PLANNED  ·  0 comments  ·  Admin →
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  5. The current user management in LX Starter only allows users to access either a single location or ALL of the locations. This is insufficient for a consortium where users frequently need access to multiple locations. Administrators must grant users access to all locations, creating unnecessary permissions that increase security risks. Ideally, we are giving users access to the locations that they are responsible for.

    We would like to see the implementation of the ability for users to have permissions to manage multiple locations. Administrators would be able to assign users access to a customized selection of library locations within the…

    16 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  6. LX starter provides more notice templates than any libray likely uses.

    At the Super Admin view, you should be able to supress view access to sites for all templates that are not supported by loan rules and or local polices.

    At the site Admin the same should be available - the site admin should be able to suppress the menu items that are not relevant

    All staff should be ablet to organize their own menu view of templates, or default to the edit date.

    16 votes

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  7. Add a link that leads back to the Sierra Desktop app or Sierra Web patron record or Polaris patron record

    16 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  8. 16 votes

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    PLANNED  ·  0 comments  ·  Admin →
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  9. Ability to upload fonts under Library Settings, same as images and colours.

    15 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  10. Increasing LX Stater Notice Subject Line from the new 78 characters limitation to 100 characters. The added characters in the Subject Line will benefit other languages than English that utilize more characters for the same message.

    15 votes

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  11. Add the ability to filter by notices last action: sent, received, or opened

    15 votes

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  12. We should be able tailor the notices to go out to certain item type or loan rules. Ex: certain notices go out to students who check out Interlibrary Loan

    15 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  13. LX Starter is a massive improvement over our traditional Polaris notification emails, but the one piece we are running into is our library's branding colors become quite distorted in dark mode. With our website we have control over this and we would like the ability to do the same with LX Starter since it seems common place on mobile devices.

    15 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  14. The only option for eReceipts is plain text. It would be a fantastic feature to customers to be able to build a nice HTML email for them.

    14 votes

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  15. Allow the option for libraries to have the automated bounced note added to Polaris client patron record when email is hard bounced to be a blocking note. The blocking note alerts staff to verify the email information when the patron is standing in front of them.

    14 votes

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  16. If possible, I would like to see a merge tag for a branch's phone number. Right now, I have a link to our locations page with the contact info, but it would be nice to be able to put the branch phone number on the notice so patrons don't have to go to a different page to get it.

    14 votes

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  17. Looking through the available merge tags, I see very few fields from the patron record represented: First name, last name and patron barcode. When I attended webinars on LX Starter many months ago, I could swear the audience was told that all fields exposed to the print templates interface would likewise be available in LX Starter.

    Having read the Idea Exchange post https://ideas.iii.com/forums/951985-lx-starter/suggestions/46813306-take-a-good-hard-look-at-patrons-data-privacy-in, it is clear that many of these patron record fields are being passed through to LX Starter, so please make them available for merging and/or to drive conditional logic (which is a whole 'nother suggestion).

    14 votes

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  18. I would like to see consistent terminology for the communication methods available in LX Starter. Currently, the term “Mail” is used in some places to refer to printed notices, while the term “Print” is used in other places, like the ILS.

    One example of where the term “Mail” is used is in the Default Contact Method setting under LX Starter > Settings > Communication Settings. This setting allows library staff to indicate the fall back communication preference for hard bounced or complained email addresses, until they are resolved. However, in both Polaris ILS and Sierra ILS, the term “Print” is…

    14 votes

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  19. LX Starter has only one scheduler for seven days. Add the ability to have a weekday scheduler (Monday – Friday) to send queued notices and a separate weekend scheduler to send queued notices at different times.
    Example: Weekdays Monday through Friday Library sends out notices 9:00am through 8:00pm on Weekends Saturday & Sunday Library sends out notices 10:00am through 6:00pm.

    14 votes

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  20. We had a patron complaint that the email notices do not include magazine issue information, only the main title. The notices also do not include item barcodes, so there isn't any data to match against a specific issue. Could information from the Issue field in the item record be displayed in overdue notices?

    13 votes

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