8 results found
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Event drafts hold the room reservations
Can we make it so when someone saves a draft event they're working on, it blocks the room off? This would be so much easier than needing to reserve the space in both places. Right now, they have to hold the room with a room booking, then put in their event information with the same dates, otherwise no one can see when a room is blocked off. Is this doable? Waiting until an event is approved for the web to have it appear on the calendar isn't ideal.
1 voteALREADY SUPPORTED ·
AdminAngela Nolet
(Senior Product Manager, Innovative Interfaces, Innovative)
responded
Hello Sam,
The best practice is to create a template called "HOLD for TBD" or "Room Hold" with placeholder information. Then staff can enter the room, date, and time which will block it off for staff or other patrons to book it. As details firm up, they can make updates before the event is approved and visible to the public.
Please let me know if you have any follow-up questions,
Angela Nolet
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Room Availability View Prior to Creating an Event
We need to be able to see room availability throughout a building prior to creating an event. As of now, you have to create all the event details and are only told when you go to publish that a room isn't available. Also, if you save your event as a draft, it doesn't actually book the room. This is very problematic.
2 votesALREADY SUPPORTED ·AdminAngela Nolet
(Senior Product Manager, Innovative Interfaces, Innovative)
responded
Hi Julianne,
If you need to check availability more broadly, staff can use the calendar view. There is a toggle on the right to see the calendar in month or week view.
- Room Calendar
- Filter by Location
- Filter by Display (All, Reserved Events, Public Bookings)
- Filter by Status
You should also see an option for staff to override the message that a room isn't available according to the open hours or it has already been booked.
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Block room reservations too far in advance and same day reservations automatically
We would like to prevent patrons from booking a room more than a year in advance automatically to save on staff time. Similarly, we would like to prevent same day reservations of our meeting room which we require more advanced notice for larger groups. A way to set those up per room would be wonderful.
2 votes -
Delete the advanced locations in the staff login
Hi Team,
Once the event locations are closed out we don't want them to appear in the staff list. I understand the backend requirement to display the event. I guess we need to implement soft delete. So that record will be marked deleted and retained for tracking and reporting purposes in the database.
Looking forward to hear from you on this.
Thanks
R.Sundar.1 voteALREADY SUPPORTED ·AdminAngela Nolet
(Senior Product Manager, Innovative Interfaces, Innovative)
responded
To hide an event from staff, uncheck the Staff Visbility box from the Advanced > Manage Event Location page.
Belgrave Pool is hidden from staff and patrons in the top screenshot.
Belgrave Pool is not found in the location dropdown list in the bottom screenshot as an option for a staff member creating a new event.
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2 votes
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reserve meeting rooms in advance
We would like to limit patrons from being able to book rooms more than 2 weeks in advance. I don't see a way to do this.
1 voteALREADY SUPPORTED ·AdminAngela Nolet
(Senior Product Manager, Innovative Interfaces, Innovative)
responded
Hi Natasha,
Admins are able to configure this from the Room Management menu.
- Edit Room
- Booking Types
- Choose the edit icon next to a booking type, your library may have one or more
- Under Max Booking Lead Time set the field to 14 days
Your library can also set a Min Booking Lead Time if you want to give yourself time to review requests. For example, if you set this field to 24 hours, a patron would not be able to book the room today, but they could book it tomorrow.
Min and Max Booking Lead Times can also be added to Room Layouts.
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Limit amount of time in room reservation
We would like to be able to limit the amount of time people use our Rooms. We have a Maker Space that uses the Room Reservation function. We would like people to be able to reserve the Maker Space for certain appointments but those options are not available. For example, we would like people to be able to make a 4:30pm appointment for 1 hour. Currently if a person wants a 1-hr appointment they can only start on the hour (4pm). It we want it to start on the half hr (4:30pm) then we lose the 1-hr function, as it…
1 vote -
Offsite Event Location Handling
We have library events off site within the communities we serve but how do we add those events to the event calendar? If I set up a location, it requires an address. I could set up an individual option for the offsite location. Maybe if there was an option to select offsite location instead of a library building in the Event Location dropdown?
7 votesALREADY SUPPORTED ·AdminAngela Nolet
(Senior Product Manager, Innovative Interfaces, Innovative)
responded
The best practice scenario for setting up offsite locations would be:
1. Create a location named Offsite
2. For each location, you can set up a room.So if the visit the Fire station or the Local Park every 2 weeks then you would set up a room called 'Fire Station' at the location 'Outreach'.
These 'rooms' can be set up as a template - set one up and then you can reuse it.
Note that the Google link to the location doesn't work when using rooms, the workaround is to post the Google link to that particular location in the event description.
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