90 results found
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Add the ability to schedule Notice Content
We are beginning to add featured content to hold pickup notices and would like the ability to draft and schedule content blocks, similar to the way content rows can be scheduled to display on the Vega Discover Home Page.
For example, allow us to schedule a particular Showcase block to be included at the bottom of the Hold Pickup notice from April 1 to April 30 and have this automatically update to include the content scheduled for May 1 to May 31.
It would also be great to be able to save and schedule design blocks (including an image and…
3 votes -
Add item cost in overdue notices for Sierra
Once Sierra delivers the item cost in overdues, LX Starter will be able to include individual item cost in overdue notices.
7 votes -
notice scheduling
Currently, the notices for Current Checked Out Items allows for daily or weekly scheduling, but it would be handy to have the ability to set this at a longer time frame such as monthly, quarterly or by semester as most of our materials check out for much longer periods of time (16 weeks or longer generally), and some users find the weekly reminders tedious.
Either the option to set the automated notices to a longer time period, or the ability for patrons to choose a longer reminder period (opt in to weekly, monthly, etc notice) would be very helpful.
6 votes -
Additional Languages Stats
We have of released additional language templates for patron notifications and would like the ability to view these in Performance Stats. Maybe adding a filter in the Notice Activity Log to view how many notices were sent in English, Spanish, Chinese and so on.
2 votes -
Address Check Date reminder notice
It would be helpful for our system to have a reminder notice similar to patron registration expiration. We want to be able to send a notice yearly for patrons to come in ad update their address and contact information. Many of our libraries want to offer long term library card privileges, therefore patrons wouldn't get the expiration notices regularly.
2 votes -
Create a different template for repeat bills
Add the ability to create a template specifically for repeated bills. This would allow us to send a different message for a reminder bill than what we sent in the original bill. This is would be similar to how we are able to create different templates for 1st, 2nd, 3rd etc Overdue Notices.
20 votes -
Remove the clutter and prioritize the view
LX starter provides more notice templates than any libray likely uses.
At the Super Admin view, you should be able to supress view access to sites for all templates that are not supported by loan rules and or local polices.
At the site Admin the same should be available - the site admin should be able to suppress the menu items that are not relevant
All staff should be ablet to organize their own menu view of templates, or default to the edit date.
16 votes -
resend notices
The ability to retry sending a notice after you update an email address. I deal with student patron records. We send all notices to the students email accounts - however, after they are no longer a student there student email is shut off. However, many if not all of them have alternative email addresses in their student records. So we could resend the notice to the alt-email.
21 votes -
link back to ILS for notice settings not included in LXStarter
Something in LXStarter that might direct staff back to the ILS to troubleshoot or update things not handled directly by LXStarter... for instance the Notices function in Sierra, that determines which notices the ILS will queue up/run.
Just as a prompt to ensure staff adding or updating notices will know to check that system function during troubleshooting before escalating and sending in a support ticket.
Like a pop when you publish a notice... Check ILS Notices to ensure this notice is Enabled and Scheduled.
7 votes -
Patron Expiration Date Merge Tag
We'd like to be able to add the expiry date into some of our notices to help patrons be more proactive with their account management.
17 votes -
Add "Reason", "Additional Info", and "Charging Library/Branch" Merge Tags to Manual Bills
Please add essential merge tags—"Reason", "Additional Information", and "Charging Library/Branch"—to the Manual Bill feature in LX Starter for Polaris libraries. These tags are fundamental to our billing processes and are conspicuously absent, impeding our ability to relay comprehensive billing details to patrons as is standard in Polaris' Manual Bill, as per the documentation in Polaris Staff Client Help - Bill a charge manually to a patron account (https://documentation.iii.com/polaris/7.5/Default.htm#PolarisStaffHelp/Patron_Services/PPuseacct/BillChargeManu.htm)
It's also come to our attention that Sierra libraries are encountering similar issues with missing merge tags, as highlighted in the idea titled "Library Name, Library Address, Branch Name, Branch…
29 votes -
Add notices for Interlibrary Loan
Add notices for Interlibrary loan to LX Starter. Patrons are commonly ignoring ILL pickup notices. A flashier email might grab their attention.
13 votes -
Grouping Items Renewed separately from Items Not Renewed
There's a need for different blocks within the Almost Due / Auto Renew notice.
The top block should group all the items that failed to renew and are due soon. The second block should group all the items that renewed and are due later.75 votes -
Ability to upload fonts
Ability to upload fonts under Library Settings, same as images and colours.
15 votes -
Better invite for staff that is customizable by customer
Particularly important to consortia who have many staff to onboard...
It would be great to customize the staff login welcome with links to documentation, local contacts and urls.
4 votes -
Pull DVD artwork for notices using BOTH ISBNs and UPCs
Pull DVD artwork for notices using BOTH ISBNs and UPCs
48 votesReviewing this idea for future development.
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Ability to send test message with data pulled from the ILS
The key functional feature of the notice templates are merge tags. When sending a test message, the most important thing you would want to be testing is whether merge tags are displaying correctly. However, since dummy data is used in the test notices, the test notices don't allow you to assess if your merge tags are working or not. It would be really nice if test emails could be sent with data pulled from the customer's ILS so we could see if our merge tags were working.
53 votes -
Ability to send checkout receipts
It would be helpful if LX Starter allowed for patrons to receive checkout receipts via email. Sierra currently supports customizable checkout receipt emails using Due Slip print templates, but these are difficult to work with.
40 votes -
Allow option for Bounced email note in Polaris to be a blocking note
Allow the option for libraries to have the automated bounced note added to Polaris client patron record when email is hard bounced to be a blocking note. The blocking note alerts staff to verify the email information when the patron is standing in front of them.
14 votes -
Add message to account when "marked as spam"
Please also put a message in the patron account when they mark our email as spam. I think anytime the notice preference is automatically updated by the system, a note should be added.
31 votesWe will consider this idea for possible future development. Thank you!
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