99 results found
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Force clear scheduled notice
Occasionally, an notice gets stuck in "scheduled" status in LX Starter even though, if you open the individual notice, you can see that it actually was sent. This issue was common prior to November 2024. Innovative made a change since then that seems to have drastically reduced the frequency of this problem, but when this does happen, it would be nice to have the functionality to be able to manually reassign the notice to one of the other notice categories (failed to send, delivered, etc.). Our library has 1,635 notices stuck in Scheduled status, and loading all those records slows…
4 votes -
Add the ability to schedule Notice Content
We are beginning to add featured content to hold pickup notices and would like the ability to draft and schedule content blocks, similar to the way content rows can be scheduled to display on the Vega Discover Home Page.
For example, allow us to schedule a particular Showcase block to be included at the bottom of the Hold Pickup notice from April 1 to April 30 and have this automatically update to include the content scheduled for May 1 to May 31.
It would also be great to be able to save and schedule design blocks (including an image and…
10 votes -
Ability to add read-alike recommendations to notices
When a patron receives a hold notice it would be nice if we can include a block that would pull read-alike titles that are currently available within our catalog.
End goal would be they can choose to either click on title and place hold which might also be pulled and ready by the time they arrive for original notice item. Or when they come in to get their hold they may choose to go search that book out as well.
12 votes -
Consortia Notices critically needed in LX Starter
Help your consortia friends and vote - please!
In Sierra consortia have the ability to send notices across all locations. This is a critical service used daily. Large consortia that spread across large geographical areas use system holds to meet local demand. This means a patron may have a title that has been provided by a library they never stepped foot in or may not even heard of. Seeing an email that hails from an unkown entity looks like spam. A message from the library system has a fighting chance of getting opened.
Consortia use central messaging for courtesy notices…
36 votes -
Conditional Text formatting based on the Text
To be able to format the color of the text based on the text in the tag. To highlight the difference between different instances of the same tag. Example of Due Date on Curtesy notice based on renewed or not renewed.
12 votes -
Include perioidical issue information in overdue notices
We had a patron complaint that the email notices do not include magazine issue information, only the main title. The notices also do not include item barcodes, so there isn't any data to match against a specific issue. Could information from the Issue field in the item record be displayed in overdue notices?
15 votes -
LX Starter More options for Bounced Emails
Would be nice to have the option to set parameters for hard bounced emails in LX Starter. For example, set the note in the patron record to a blocking note and check the exclude from email notices box to avoid repeated hard bounces of the same email. This would save staff time.
34 votes -
Address Check Date reminder notice
It would be helpful for our system to have a reminder notice similar to patron registration expiration. We want to be able to send a notice yearly for patrons to come in ad update their address and contact information. Many of our libraries want to offer long term library card privileges, therefore patrons wouldn't get the expiration notices regularly.
7 votes -
Add Navigation Back to Consortium Settings in Account Dropdown
As a consortium admin, there is no direct way to navigate back to the consortium settings after entering the library settings. Instead, you have to have the consortium settings bookmarked or go to the URL and delete the library from the URL. It would be helpful if a Consortium Settings option was added to the account dropdown menu.
9 votes -
Send a daily summary of Notice Activity
Currently, I look at Notice Activity for each day to track how many notices of each type are sent, delivered, bounced, etc. I record this in excel for reference.
It would be wonderful to receive a daily report of activity by email or to be able to schedule a report to be emailed at a desired interval (ie. daily/weekly/monthly).
27 votes -
Add templates accessible by consortia libraries
In addition to adding an option to send notices consortia-wide, it would also be helpful to be able to create notice templates for consortia members that could be lightly customized by each library.
21 votes -
LX Starter Social Media Platforms Threads Icon Needed
It will be beneficial to all Library ‘s, if LX Starter has the threads icon in social media platforms available for use in all notices.
6 votes -
2 Factor Authentication for LX Starter
Users with Super Admin or Consortium Super Admin roles will have the option to enable 2 factor authentication for all users or no users.
When 2 factor authentication is enabled, it will require all users to go through an additional security step in order to login (for example: entering a code sent to the user's email address).
10 votes -
Mask Patron Barcodes in LX Starter
Mask all patron barcodes throughout LX Starter.
Only Super Admin, Admin, and Consortium level user roles can unmask the barcode while viewing a patron record.
For all other roles barcode will remain masked and there will be no way to unmask it.
9 votes -
notice scheduling
Currently, the notices for Current Checked Out Items allows for daily or weekly scheduling, but it would be handy to have the ability to set this at a longer time frame such as monthly, quarterly or by semester as most of our materials check out for much longer periods of time (16 weeks or longer generally), and some users find the weekly reminders tedious.
Either the option to set the automated notices to a longer time period, or the ability for patrons to choose a longer reminder period (opt in to weekly, monthly, etc notice) would be very helpful.
7 votes -
Add item cost in overdue notices for Sierra
Once Sierra delivers the item cost in overdues, LX Starter will be able to include individual item cost in overdue notices.
7 votes -
Create a different template for repeat bills
Add the ability to create a template specifically for repeated bills. This would allow us to send a different message for a reminder bill than what we sent in the original bill. This is would be similar to how we are able to create different templates for 1st, 2nd, 3rd etc Overdue Notices.
21 votes -
Remove the clutter and prioritize the view
LX starter provides more notice templates than any libray likely uses.
At the Super Admin view, you should be able to supress view access to sites for all templates that are not supported by loan rules and or local polices.
At the site Admin the same should be available - the site admin should be able to suppress the menu items that are not relevant
All staff should be ablet to organize their own menu view of templates, or default to the edit date.
17 votes -
resend notices
The ability to retry sending a notice after you update an email address. I deal with student patron records. We send all notices to the students email accounts - however, after they are no longer a student there student email is shut off. However, many if not all of them have alternative email addresses in their student records. So we could resend the notice to the alt-email.
22 votes -
Patron Expiration Date Merge Tag
We'd like to be able to add the expiry date into some of our notices to help patrons be more proactive with their account management.
18 votes
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