Skip to content
Innovative Idea Exchange

LX Starter

Categories

102 results found

  1. Right now the links in the notices look like this - which is something I would never click on and I suspect our patrons feel the same. Please make the URL not look like a fake link.

    https://pqw1ypl0.r.us-east-1.awstrack.me/L0/https:%2F%2Fwww.deerfieldlibrary.org%2Fabout%2Fhours%2F/1/02000000l3amnjm4-jb0sbkbc-bkti-ohni-2bkj-c7v8i3ak3ho0-000000/XXVi1ZTSDKTg7fx7ynmjrzj8Eds=318

    24 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Have a reply-to that goes to the owning or pickup library instead of having it go to the one sender email address.

    22 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    UNDER REVIEW  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. 11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Please make Performance Stats searchable by date as opposed to being cumulative day after day, forever.

    17 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Add the ability to filter by notices last action: sent, received, or opened

    15 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. We would like to have the ability to add text before the patron's name - depending on their patron type. Right now we use Putty path AASOC #072 to call a message for our children's cards that reads " To the parent or guardian of", we would like that same functionality in LX starter.

    13 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. 20 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    PLANNED  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. 19 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    PLANNED  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Add a link that leads back to the Sierra Desktop app or Sierra Web patron record or Polaris patron record

    16 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    UNDER REVIEW  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. LX Starter has only one scheduler for seven days. Add the ability to have a weekday scheduler (Monday – Friday) to send queued notices and a separate weekend scheduler to send queued notices at different times.
    Example: Weekdays Monday through Friday Library sends out notices 9:00am through 8:00pm on Weekends Saturday & Sunday Library sends out notices 10:00am through 6:00pm.

    16 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. 17 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    PLANNED  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Our library uses different language when communicating with faculty versus students, and we would like the functionality to break up the audience into groups based on patron type. Ideally, we would then be able to have notices that are specific to each audience group.

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. LX Starter is a massive improvement over our traditional Polaris notification emails, but the one piece we are running into is our library's branding colors become quite distorted in dark mode. With our website we have control over this and we would like the ability to do the same with LX Starter since it seems common place on mobile devices.

    16 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    UNDER REVIEW  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. 16 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    PLANNED  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. We should be able tailor the notices to go out to certain item type or loan rules. Ex: certain notices go out to students who check out Interlibrary Loan

    15 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    UNDER REVIEW  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. For Bills (and the future fines notice) Show amount due in the backend of LX Starter with the rest of the notice information

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Currently, the Notice Activity log only displays delivered or bounced and you have to click into the patron information to see what stage the notice is at. Instead of just delivered also indicate opened or clicked.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Indicate how much is owed for each item that had been fined or billed.

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Since Sierra permits libraries to define an alternative variable-length field tag to reference for the patron email address – see attached Admin Corner screenshot – LX Starter should either follow the same customization or at least permit its redundant definition in the LX Starter configuration.

    As much as we would like to switich to LX Starter for notices, we cannot move forward until the product supports this same customization.

    To be clear, we DO still store conventional patron email addresses in the z - Email field, but if the patron also/instead wishes to receive SMS notices via an SMS-as-email service,…

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. 6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?