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  1. 19 votes

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    PLANNED  ·  1 comment  ·  Admin →
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  2. Right now the links in the notices look like this - which is something I would never click on and I suspect our patrons feel the same. Please make the URL not look like a fake link.

    https://pqw1ypl0.r.us-east-1.awstrack.me/L0/https:%2F%2Fwww.deerfieldlibrary.org%2Fabout%2Fhours%2F/1/02000000l3amnjm4-jb0sbkbc-bkti-ohni-2bkj-c7v8i3ak3ho0-000000/XXVi1ZTSDKTg7fx7ynmjrzj8Eds=318

    21 votes

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    1 comment  ·  Admin →
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  3. Add the ability to filter by notices last action: sent, received, or opened

    13 votes

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  4. Please make Performance Stats searchable by date as opposed to being cumulative day after day, forever.

    14 votes

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  5. 9 votes

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    1 comment  ·  Admin →
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  6. Add a link that leads back to the Sierra Desktop app or Sierra Web patron record or Polaris patron record

    16 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  7. 17 votes

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    PLANNED  ·  0 comments  ·  Admin →
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  8. This is a very minor cosmetic request, but I'd appreciate it if the 'Show x per page' drop down in the Notice Activity Logs could appear at the top of the page instead of or in addition to the bottom.

    We have enough bounced messages daily that we inevitably have to select 'show 50 per page' or 'show 100 per page,' & it would be nice to not have to first scroll to the bottom of the page to set that view option.

    8 votes

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  9. 16 votes

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    PLANNED  ·  0 comments  ·  Admin →
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  10. We should be able tailor the notices to go out to certain item type or loan rules. Ex: certain notices go out to students who check out Interlibrary Loan

    15 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  11. Our library uses different language when communicating with faculty versus students, and we would like the functionality to break up the audience into groups based on patron type. Ideally, we would then be able to have notices that are specific to each audience group.

    9 votes

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  12. LX Starter is a massive improvement over our traditional Polaris notification emails, but the one piece we are running into is our library's branding colors become quite distorted in dark mode. With our website we have control over this and we would like the ability to do the same with LX Starter since it seems common place on mobile devices.

    15 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  13. LX Starter has only one scheduler for seven days. Add the ability to have a weekday scheduler (Monday – Friday) to send queued notices and a separate weekend scheduler to send queued notices at different times.
    Example: Weekdays Monday through Friday Library sends out notices 9:00am through 8:00pm on Weekends Saturday & Sunday Library sends out notices 10:00am through 6:00pm.

    14 votes

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  14. For Bills (and the future fines notice) Show amount due in the backend of LX Starter with the rest of the notice information

    10 votes

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  15. Indicate how much is owed for each item that had been fined or billed.

    10 votes

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  16. Currently, the Notice Activity log only displays delivered or bounced and you have to click into the patron information to see what stage the notice is at. Instead of just delivered also indicate opened or clicked.

    10 votes

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  17. Since Sierra permits libraries to define an alternative variable-length field tag to reference for the patron email address – see attached Admin Corner screenshot – LX Starter should either follow the same customization or at least permit its redundant definition in the LX Starter configuration.

    As much as we would like to switich to LX Starter for notices, we cannot move forward until the product supports this same customization.

    To be clear, we DO still store conventional patron email addresses in the z - Email field, but if the patron also/instead wishes to receive SMS notices via an SMS-as-email service,…

    4 votes

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  18. 5 votes

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  19. 5 votes

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    PLANNED  ·  0 comments  ·  Admin →
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  20. The notices function is very useful, but limited. We are only able to communicate with patrons through Sierra on a few occasions. It would be wonderful to be able to send/print notices based on a review file. This way, we could communicate with patrons via Sierra for numerous reasons. My inspiration for this is to send notices just before a patron library account expires. Previously, we haven't had a standardized way to alert patrons to their impending expiration.

    Idea Value
    Sending notices to this effect would prevent service disruptions, promote patron retention, and promote good-will among patrons.

    40 votes

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