71 results found
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Increase Notices Subject Line 78 characters to 100 characters
Increasing LX Stater Notice Subject Line from the new 78 characters limitation to 100 characters. The added characters in the Subject Line will benefit other languages than English that utilize more characters for the same message.
8 votes -
Plain Text option in LX Starter
Allow customers an option to keep plain text email notices in LX Starter.
Polaris ILS has a Y/N option in the patron record for "email notices in plain text".
I would like LX Starter to check and honor this option in the patron record and format email notices according to this preference.(snip of patron registration/OPAC self registration view attached)
10 votes -
Allow patrons to opt out of different notice types
Some customers only want hold pickup notifications. Others want hold pickup and overdue but not courtesy notices. I believe the fact that notices are all or nothing is a BIG reason why our emails get marked as spam. Please allow patrons to select which notices they receive. Even better, allow staff to decide if a notice is optional. For example, we understand if patrons don't want courtesy notices, but we will always send a bill becasue their borrowing privileges are blocked by then.
2 votes -
Have an option to NOT automatically update notice preference when an email hard bounces
Default contact method:
Have an option to NOT automatically update notice preference when an email hard bounces.We have many patrons that have the notice preference type for text message but also receive emails. If their email bounces and the notice preference type is changed, they will no longer receive the text messages they signed up for.
OR
Have an option to only change the default notice type if it is already set to email.
12 votesWe will consider this idea for possible future development. Thank you!
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15 votes
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18 votes
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17 votes
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Please make Performance Stats searchable by date
Please make Performance Stats searchable by date as opposed to being cumulative day after day, forever.
13 votesWe will consider this idea for possible future development. Thank you!
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Need a Renewals Remaining Merge Tag
There needs to be a Merge Tag which coincides with Renewals Remaining. I'm told that the current Merge Tag only applies to Renewals Used.
15 votes -
Add more notice filters
Add the ability to filter by notices last action: sent, received, or opened
11 votes -
Change the term “Mail” to “Print”
I would like to see consistent terminology for the communication methods available in LX Starter. Currently, the term “Mail” is used in some places to refer to printed notices, while the term “Print” is used in other places, like the ILS.
One example of where the term “Mail” is used is in the Default Contact Method setting under LX Starter > Settings > Communication Settings. This setting allows library staff to indicate the fall back communication preference for hard bounced or complained email addresses, until they are resolved. However, in both Polaris ILS and Sierra ILS, the term “Print” is…
11 votesWe will consider this idea for possible future development. Thank you!
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Make the trackback links in the notices not look like spam
Right now the links in the notices look like this - which is something I would never click on and I suspect our patrons feel the same. Please make the URL not look like a fake link.
https://pqw1ypl0.r.us-east-1.awstrack.me/L0/https:%2F%2Fwww.deerfieldlibrary.org%2Fabout%2Fhours%2F/1/02000000l3amnjm4-jb0sbkbc-bkti-ohni-2bkj-c7v8i3ak3ho0-000000/XXVi1ZTSDKTg7fx7ynmjrzj8Eds=31817 votesReviewing this idea for possible future development.
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16 votes
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Link back to patron record in ILS
Add a link that leads back to the Sierra Desktop app or Sierra Web patron record or Polaris patron record
14 votes -
14 votes
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Account message when no preference selected
When a patron has no preference selected, the automated message is not added to their account regarding the email bounce. I realize this is based on the action that changes the preference from email to phone when it bounces, but think LX Starter should still communicate that failure to the patron record.
8 votes -
Social Media Icons
A few suggestions:
1) Allow customizable colors using the swatch in 'Icon Type' so we can better match our theme
2) Remove the Tinder icon
3) Add a Podcast icon1 vote -
Activity Log Sorting
This is a very minor cosmetic request, but I'd appreciate it if the 'Show x per page' drop down in the Notice Activity Logs could appear at the top of the page instead of or in addition to the bottom.
We have enough bounced messages daily that we inevitably have to select 'show 50 per page' or 'show 100 per page,' & it would be nice to not have to first scroll to the bottom of the page to set that view option.
6 votes -
Ability for two notice schedules one for weekdays and other for weekends
LX Starter has only one scheduler for seven days. Add the ability to have a weekday scheduler (Monday – Friday) to send queued notices and a separate weekend scheduler to send queued notices at different times.
Example: Weekdays Monday through Friday Library sends out notices 9:00am through 8:00pm on Weekends Saturday & Sunday Library sends out notices 10:00am through 6:00pm.12 votes -
Can we tailor the notices to go out to certain item type or loan rules? Ex: certain notices go out to students who check out ILL”.
We should be able tailor the notices to go out to certain item type or loan rules. Ex: certain notices go out to students who check out Interlibrary Loan
12 votes
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