Settings and activity
49 results found
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75 votes
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Nicole Castellano
supported this idea
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22 votes
The product team will review this idea for consideration for a future release.
An error occurred while saving the comment Nicole Castellano
commented
This is a good idea. We do plenty of batch check-ins, and this will mess up our circactive patron stats.
Nicole Castellano
supported this idea
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30 votes
An error occurred while saving the comment Nicole Castellano
commented
Our libraries use Sierra, but they have also mentioned that there are a lot of steps in order to see the item statuses, and that patrons are not finding them. It would be very beneficial to have more status options available on the tabs for Sierra libraries as well.
Nicole Castellano
supported this idea
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39 votes
The product team will review this idea for consideration for a future release.
An error occurred while saving the comment Nicole Castellano
commented
Seeing the ownership of each query would definitely be useful.
Nicole Castellano
supported this idea
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13 votes
The product team will review this idea for consideration for a future release.
An error occurred while saving the comment Nicole Castellano
commented
This would definitely help reduce errors while using Rapid Update.
Nicole Castellano
supported this idea
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28 votes
An error occurred while saving the comment Nicole Castellano
commented
We've had libraries ask about this. It would definitely help speed things up when they're making showcases.
Nicole Castellano
supported this idea
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16 votes
An error occurred while saving the comment Nicole Castellano
commented
I've actually had this happen to me when I placed a hold on a new book. I understand that patrons were prioritized for their home libraries, but it's still frustrating when you're technically "first on the list". For a patron that doesn't know why their hold is not getting fulfilled when they're higher up on the list than another patron, I can understand why they might get upset and then complain to library staff. Having the option to disable the display would save both patrons and staff some heartache.
Nicole Castellano
supported this idea
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25 votes
An error occurred while saving the comment Nicole Castellano
commented
Our libraries are used to a search bar that is ready to type in once the page opens. Having to click on the search bar in Vega has become an extra step that's noticeable to library staff and patrons.
Nicole Castellano
supported this idea
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36 votes
An error occurred while saving the comment Nicole Castellano
commented
One thing to note is that patrons will not only disregard spam, but an email who's been bombarding them with messages (at least I do). Consolidating messages will increase the chances of the emails being read as well.
Nicole Castellano
supported this idea
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147 votes
An error occurred while saving the comment Nicole Castellano
commented
I've seen a lot of people having trouble with this. An unblock feature would be very helpful for both staff and patrons.
Nicole Castellano
supported this idea
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11 votes
An error occurred while saving the comment Nicole Castellano
commented
Something more visible to know that the proper text is being copied would be a good idea.
Nicole Castellano
supported this idea
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26 votes
https://portal.productboard.com/iii/15-vega-product-portal/c/685-syndetics-unbound-features-for-consortias-50-complete
An error occurred while saving the comment Nicole Castellano
commented
In the library, parents have often complained about their children being recommended adult book titles when searching for children's books. Narrowing down the children's catalog/children's searches to just children's items would be helpful.
Nicole Castellano
supported this idea
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22 votes
Updating the request based on customer discussion with product to clarify the purpose of the enhancement.
An error occurred while saving the comment Nicole Castellano
commented
Receiving the wrong format when a patron got confused while putting a hold on an item through Vega will lead to unnecessary frustration. Defaulting to books and then allowing patrons to filter out what do/don't want will help eliminate that frustration.
Nicole Castellano
supported this idea
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67 votes
An error occurred while saving the comment Nicole Castellano
commented
People don't always check their mail/email for notifications. But their phones are usually within arm's reach to check incoming texts. The SMS option would ensure that more messages are being seen when they're sent out to people who opt in.
Nicole Castellano
supported this idea
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33 votes
An error occurred while saving the comment Nicole Castellano
commented
As somebody who also only logs into her account using a username, having that removed would actually probably stop me from logging into my account. Having to find my library card and retrieve my barcode instead of just quickly logging in using a username is a big hindrance.
Nicole Castellano
supported this idea
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32 votes
This will be addressed when we make the move soon to the Account Portal views.
An error occurred while saving the comment Nicole Castellano
commented
Since Vega is patron-friendly, a full screen view would be more convenient for patrons using smaller screens.
Nicole Castellano
supported this idea
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20 votes
An error occurred while saving the comment Nicole Castellano
commented
This would be useful for keeping track of payments made through Vega.
Nicole Castellano
supported this idea
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24 votes
An error occurred while saving the comment Nicole Castellano
commented
This is definitely useful, as I've been able to use the WebPAC's "on order" information in the past to inform patrons about incoming items to the library. If I was using Vega, I wouldn't be able to share this information with a patron.
Nicole Castellano
supported this idea
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15 votes
The product team will review this idea for consideration for a future release.
An error occurred while saving the comment Nicole Castellano
commented
This is a good idea to keep track of how many copies of items are being ordered between our libraries.
Nicole Castellano
supported this idea
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15 votes
An error occurred while saving the comment Nicole Castellano
commented
This will save libraries a lot of headaches when they're getting questions from confused patrons as to why they haven't received their emails.
Nicole Castellano
supported this idea
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This is a good idea. Because you usually have to scroll down to see the Apply button, a patron may not remember to click on it and assume that it's just taking a long time to auto-load the chosen facets (I've done this myself). This would be a great time-saver.