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  1. The new QZ tray receipt printing in 7.8 is a great "leap" forward for Leap printing. However, it does not support Star receipt printers, and you cannot add support for them via a configuration of QZ or within Leap.

    Since Star receipt printers are supported in Polaris: https://iii.rightanswers.com/portal/app/portlets/results/viewsolution.jsp?solutionid=160930969880949

    This is a request that support for them be added to the QZ Tray receipt printing.

    PS You can switch Star printer to support Epson commands as shown here: https://forum.innovativeusers.org/t/star-receipt-printers-not-supported-in-star-line-mode-with-qz-tray-switching-to-esc-pos-emulation/2566

    24 votes

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  2. Currently, the quick search bar does not do allow ISBN searching. It would be helpful to be able to scan an ISBN in the quick search bar and have the bib record pop-up, like what happens with item records when a barcode is scanned.

    20 votes

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  3. Please change the wording for the pop-up message when there are holdable and non-holdable items on the same bib record. It's confusing for staff, and makes them think that they have to figure out an alternate way to place a hold for their patron - when in reality, the hold can go through, and will be added to the appropriate library's picklist. (The example I saw from my staff was a bib record that had a single reference (non-holdable) item on it, and a number of other holdable/circulating items. The screenshot attached is the message staff received.)

    18 votes

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  4. Catalogers have been waiting since January 2020 for MARC field 532 - Accessibility Note to be included in the MARC bibliographic validation table. This MARC change was approved by LC in 2018 and has been showing up in AV records ever since. Catalogers see a "not defined" error message when saving a record which includes an unvalidated field.

    Currently we may only add a local MARC tac to the validation table (eg 9XX, X9X or XX9). Otherwise, it must wait for the LC MARC bibliographic update to be implemented by Polaris development in a new Polaris version. We now hear…

    17 votes

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    We rely on the MARC updates from LC to notify us of changes to the standard that need to be incorporated into the code. I can't speak to why LC approved this particular example in 2018 but didn't include it officially until 2023.


    But I can say that because all of our MARC validation rules are stored in the database, it's possible for you to get patches of the latest MARC updates at any time. After seeing this request, we setup a process with our Support team to ensure they know the location of the latest MARC update scripts and can apply them to your server on request.


    We process MARC updates at the start of each Polaris release, and you do not need to wait for the release to be GA to receive a patch for those updates. For example, we currently have patches available for Updates 39 &…

  5. I regularly have need to provide a list of items to partner organizations. This would be most easily accomplished by simply exporting the data from an existing record set to excel. I have also recently had need for an export option from a Patron Record set. Export is currently an option for Bib Record Sets and I am hoping it can be added for Patron and Item as well.

    17 votes

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  6. It would be awesome if we could add or adjust the information that displays on the Check In screen in Leap, for example to include an item's shelf location for easier staff sorting - and it would also help to catch Display items that have circulated on their return.

    15 votes

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    As noted in the previous comment, it is possible to configure which columns display on the check-in screen in Polaris Administration.


    Since this enhancement only mentions shelf location, which is available, I'm going to move it to Already Supported. If there are fields you'd like to add to the display that are not available today, those can be considered as new enhancements.

  7. Make full-screen editing more easily usable. One example: deleting multiple fields at once.

    Make it possible to add fields ANYWHERE, not only after a similar type of field (i.e. fixed fields--why can't I add them anywhere?).

    14 votes

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  8. When you're scanning items into a record set in the client, and you scan (or mis-scan) an item that doesn't match an existing barcode, it returns an error: "No matching item record was found." When you're scanning items into a record set in Leap, though, you get no error message. If you're not paying close attention, you would assume the item was successfully added.

    Ideally a red toast like the "This record set already contains this record" message (or the "no matching item record" message that pops up when doing inventory) would appear.

    13 votes

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  9. Currently, when a patron selects a library for a hold in the PAC and Pickup Areas are enabled, the default option is "None" which might not make as much sense to them, and they might think they have to select one of the other options (if there are any). Can "None" be changed to something more intuitive like "Walk-in" or "Inside" or "Regular"?

    13 votes

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    We added the ability to suppress the "None" option in Polaris 7.6. And the "None" string that displays has always been a customizable language string. So you can choose to either suppress it or change the text at any time (via WebAdmin string editor).

  10. Many of our vendors consolidate processing and cataloging charges and put them on separate invoices from materials. In order to enter and pay these invoices in Leap, our acquisitions staff have to create a purchase order first, and then create a "fake" bib record in order to have something to receive. We would like to keep entering processing and cataloging charges in Leap to help us keep track of the funds, but it would be much simpler if we could directly create and pay an invoice just for processing or cataloging charges without any materials.

    13 votes

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  11. Polaris Leap-Export all search results to a record set without having to individually select each one.

    11 votes

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  12. Currently, we can't use the Pickup Areas functionality in Leap because it is enabled at the system level only (except for the PAC part) and once it's enabled it's ALL pickup areas or none of them - it doesn't allow a library to disable pickup areas in Leap OR to enable, say, Curbside, but not Locker, as a pickup area, if both are added system-wide. We need each library to be able to enable or disable Pickup Areas in Leap AND enable ONLY the specific pickup areas from the list that they offer. This enabling of specific Pickup Areas a…

    11 votes

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  13. When printing the Picklist, we would like the current date and the page numbers to be printed.

    This would be helpful for us when we go back to look for items other staff members did not find. Also, if the date is there, we can identify if the list we are working is today’s list or if someone left an old list laying around.

    10 votes

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  14. When downloading a record, have a setting that automatically removes certain lines (like 650s with a second indicator of 6).

    10 votes

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  15. Ability to search within a customer's reading history by title, author, keyword.

    10 votes

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  16. Currently, when checking in serial issues in the Polaris client, there are only three options under the drop-down menu for status: "Expected," "Never Published," and "Not available." It would be helpful to add the statuses "Claimed" and "Pending Claimed" as additional options.

    10 votes

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  17. Currently when we print a hold slip for an item that is filling a hold where a pickup area was selected, we don't see the pickup area anywhere on the hold slip (see screenshot where "Curbside" was selected as the pickup area for that library). Can it be added so staff know where the item is being picked up?

    9 votes

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  18. When adding a charge to a patrons account the fee reason drop down menu is not sorted alphabetically.
    Alphabetical order would make data entry faster/more efficient.

    9 votes

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  19. When you search for a title in LEAP to place a hold, it'd be nice if you could actually get search results without needing to change the keyword option. I've searched in LEAP multiple times for titles, even selecting the auto-generated title and I still get no search results until I change the keyword search to ALL instead of the default exact.

    8 votes

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  20. Having to open each item record to see the stats of each item is alot of work. It would be nice to have the ability to see the stats upon the search results and maybe as an item filter option.

    8 votes

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    It is possible in Leap to configure the item find tool to display both year to date and lifetime circulation counts in the search results so that you don't have to open each individual item record to check those statistics. 

    Here is a link to the help file on how to configure what columns appear in the Leap find tool: https://documentation.iii.com/leap/7.5/Default.htm#LEAP1_0/Specify_columns_for_sear.htm?

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