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244 results found

  1. We require certain information to create a library card, however Sierra does not enforce this requirement at the system level. Since it isn't mandatory, some data simply never gets captured and creates more work on the backend.

    Beyond that, having certain information in the record would allow us to build a better understanding of our usership so that we can make better decisions as an organization.

    I especially would love the ability to require any and all of the fixed-length fields; especially patron category, birthdate, home library, and notice preference.

    15 votes

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  2. Part of the homebound module is to add ratings to checked in items for the patron.
    The rating data for the Homebound module is not kept in the Sierra SQL database, but rather in a separate log which is used to create the Homebound Patron Report so it cannot be accessed through Sierra Direct SQL Access. It would be nice if the ratings were more accessible in the SQL tables. Thanks.

    1 vote

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  3. Currently Decision Center only returns data for a location parameter if there was activity for the selected time period and does not return a zero placeholder for locations without activity. This creates extra work for staff when working with the resulting Excel files. They can't easily reference the cells in Excel consistently.

    13 votes

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  4. Currently when NCIP items are returned via a sorter, SIP2 is not able to check them in. This results confusion for staff and patrons, as when staff check in the item it traps the hold once again. Currently, the only solution is to re-check out every item returned through a sorter to the patron, and then re-check it in via SDA, which adds to overall workload.

    5 votes

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  5. So as we've seen repeatedly despite training & periodic reminders to exercise caution, the putrid corpse of liberty can really do a number on the Clear Holdshelf Report. We see disturbingly frequent scenarios where someone at one of our locations is not careful & winds up wiping out the holdshelf report for all 40 other branches. While we're fortunate to have someone here who has created a sort of recovery tool, we'd like to see the potential for such chaos somehow eliminated.

    16 votes

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  6. We see the Sierra 6.0 Release Notes features new Accessibility improvements in the SDA. It is unclear if this includes a high contrast display option which staff recommend to support use of the software by many different types of staff.

    12 votes

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  7. When checking out a patron within Sierra, it would be best if the staffer could easily toggle between offering a paper date due slip, an email slip or no slip. This functionality seems to have gone away.

    10 votes

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  8. Currently, the bibs, holdings, and orders APIs do not return the expanded Locations fields for records with multi locations. The multi location value that is returned is useless without the expanded values.

    6 votes

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  9. When a user is in the Cataloging workflow, the "Due Date" column in the "Item" view is sorted as a string instead of a date, eg "1-01-2023" comes before "9-01-2021". It would be helpful for this to be sorted as a date and match the sorting of the "Due Date" column in the "Holds" view.

    13 votes

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  10. For libraries with floating collections, the location where an item was made "claimed returned" may not reflected in the item record. This is because the 3 options staff have when an item is "claimed returned" does not change the location of the item.

    Essentially the problem:
    An item is “checked out” at location A.
    The item is “claimed returned” at location B.
    The item location remains as location A.

    Staff have 3 choices when they make an item claimed returned:

    · 1. Places a claimed returned note in both the item and patron records

    · 2. (Optional) Removes the check-out…

    4 votes

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  11. Duplicate instances of a single item frequently appear on Bib Paging Lists resulting in confusion and either wasted paper (up to 7 pages were printed for a single item once) or wasted time deleting those lines before printing. There is no need for the paging list to alert us to multiple holds for any item, especially if we can't physically fulfill those holds.

    33 votes

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  12. https://ideas.iii.com/forums/951745-ils-sierra/suggestions/46670854-sierra-5-5-direct-view-public-display-to-disco is closed/says it's already supported, but the part for being configured to more than one display option is not addressed. We would like to be able to have more than one option to display - Vega, Classic, Encore and even III Mobile if possible - so we can see how all iterations look right from the SDA. So in the menu it would be View | Public Display | array of choices

    15 votes

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  13. Currently, when a patron is logged into their Encore account and they place a request, the system will default to their home library for the pickup location. If they want to pick up somewhere else, they have to manually choose that option from the dropdown menu.

    We want to keep the home library field limited to physical library locations, but allow for alternative pickup options that aren't specifically a home library (community pickup location, or hold lockers, etc). Right now, if you want to pick up somewhere other than your home library, you have to choose from a dropdown option.…

    6 votes

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  14. Previous versions of Sierra (version 5 and below) allowed the saving of usernames and passwords in the Sierra desktop app login screen. Since upgrading to 6 this functionally has been lost.

    9 votes

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  15. Customers want to know what titles they've checked out even if the library no longer has it. It would be ideal if Sierra (and subsequent discovery layers can pull the info) could save the title and author in the record metadata so that even if the bib record is deleted, the customer can see it.

    20 votes

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  16. In the SDA OR Sierra Web, the Sierra 2-tier login workflow allows administrators to set a "time-out" setting to the 2nd tier (personalized) login. This setting determines if the session will time out or close after a specific amount of time.

    This is an excellent workflow except that there is no setting to manage 1st tier inactivity. This means at the end of the day we have many Sierra licenses that remain open and the Library must manually force close the desktop applications using the "restart a process" in Admin Corner.

    Please configure context logins so that Libraries can determine…

    4 votes

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  17. It would be very helpful to be able to print a Statement of Charges directly from a patron record (and have it formatted for 8-1/2 x 11 paper and mail-ready).

    For context, we are a 138-library consortium, all notices are Auto Notices, and we do not run Statement of Charges for the consortium. Yes, you can run a statement for 1 patron in the Notices function, but this requires consortium staff intervention since that permission is locked down to consortium staff. It would be much simpler for our member libraries to be able to print such a statement on an…

    15 votes

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  18. More control over choosing priority between the item-level holds queue and the bibliographic-level holds manually so that the Processing department can pull back specific items on popular, high-volume holds with more ease.

    3 votes

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  19. We have a floating collection and use Decision Center to manage our collection. We need to know what is on the shelf OR not on the shelf at multiple sites. To do this, we use excel pivot tables to manipulate the "low circulation weeding reports". I have attached the workflow and the result.

    After pivoting the "low circulation weeding reports" (searching for items that have circulated less than 300 times in 1 month at multiple branches) our result includes everything on the shelf at multiple branches. The pivot table allows us to identify which titles are at a branch AND…

    3 votes

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  20. Could we have an enhancement option to create a Sierra user administrator account that has access to all accounting units? I am the only system administrator and cataloger for a library system with multiple accounting units and I would very much appreciate the ability to do everything I need to from one log-in (managing/creating new check-in records, for example).

    9 votes

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