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209 results found

  1. At the end of the year/before we open on January 2nd, we have to manually zero out the YTDCIRC and replace the LYRCIRC with YTDCIRC. Besides being time-consuming if you have a lot of records, this process also then changes the last updated date of the item record, which makes that date less helpful, especially for missing, lost, etc items. This should be done automatically, and it should not change the last updated date of the item record.

    80 votes

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  2. When viewing an item record, you can double click on the patron# and you can view the patron record of the person who currently has the item on loan. It would be good to also be able to have the option to actually edit the patron record, and to also be able to access what they currently have checked out.

    Idea Value
    This would negate having to have another Sierra session open and do a separate search for the patron's record so as to check what else they might have on loan, and/or to amend their record/add a message etc.…

    68 votes

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  3. Allow for automatic renewals on items where the only holds on that item are frozen.

    Idea Value
    Currently if a hold is frozen, automatic renewals do not work because the hold on the item blocks renewal. This presents a problem because the hold is frozen and the patron does not want the item yet, forcing patrons to return items just to have them sit on the shelf. Allowing for automatic renewals when a hold is frozen will allow patrons to keep their items until the other patron wants them.

    66 votes

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  4. The current icons available for the OPAC for material types are woefully lacking. There's no icon for audiobooks (the modern digital type), but you have icons for cd-rom books and books on cassette. The icon I'd most like to see added is a streaming video icon. This is a very common collection item in the 21st century, but our only option is a film (reel-to-reel), dvd, or internet resource (which isn't helpful at all). Any chance we could get more modern material type icons? For ideas, simply google "streaming video icon" and look at all the options!

    Idea Value
    Users…

    56 votes

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  5. Once a user is created in the admin app, you are not able to update the username. You may update the password, permissions, etc., but not the username itself.

    All of our clerk-level positions are part-time, so there is a lot of turnover. Each time an employee leaves, his/her account must be deleted and a new one created for the replacement. When the new account is created, you then must import all of the permissions, options, locations served, etc., of a comparable employee for the same location.

    Ideally, we would simply be able to edit the username and password and…

    55 votes

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  6. When you create (a) new item(s) while cataloging -- or create any records actually! -- the pop-up that guides you to enter the data step-by-step should have a back button. Currently, if you make a mistake and click Next you either have to cancel and start over or keep going and fix the mistake on each item record individually after saved/completed. It can be quite tedious when you are adding multiple items at once.

    Idea Value

    Save time! What would just take a few clicks/seconds to fix can sometimes mean a lot more time, especially if you Cancel and have…

    53 votes

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  7. I would like a function that would move a file to a correct sized list automatically. You just press this button and it moves the file to the smallest open file that will fit your list. It would automatically empty the original file and select the new one.

    Idea Value
    We frequently have to move lists because they turn out to be smaller than expected, and we want to put them in a better sized file. This is possible with the copy function, but then you have to go back and empty the original file. This is cumbersome.

    53 votes

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  8. Customers have the ability to freeze holds currently, but after the time has elapsed from them to be frozen, there is no message or alert, or automatic way for the holds to be "unfrozen".

    Make a way for the holds to automatically unfreeze, or at the least for the customer to get a notice that the time has expired, so that they can unfreeze the hold themselves.

    Idea Value
    Our staff look at holds and how they are progressing as an indicator for purchasing additional items. the frozen holds show up in this list as well, and it is challenging…

    52 votes

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  9. When there is a change to Loan Rules such as an increase to number of renewals, etc., it would be beneficial to globally update the field instead of changing each independently.

    During Covid we increased the renewals and then decreased them a year later. I was told there was not a way to globally update the field and had to go into each Loan Rule to make the change.

    Idea Value
    This would save staff time and possible errors. Freeing staff to be more productive in other areas.

    50 votes

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  10. Resurrecting Sam Cook's Level Up idea to Go to full patron account from patron review file results.

    As Sam noted in the earlier challenge, library staff regularly run patron lists in Create Lists, and need to see something (and usually modify something!) about their checkouts, holds, or fines, which are not available/editable when opening from a review file (Note: You can edit basic record fields, but not access checkouts, holds, fines, etc.). This is particularly frustrating when you run a list of patrons with fines and want to go in and waive fines, for example. You can double-click/open the patron…

    46 votes

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  11. Increase the Patron Block Table to allow more than 4 block categories for groups of items by item type/location.

    We would like to see Innovative add at least 6 additional categories, bringing the total categories up to 10.

    Idea Value
    Libraries are lending an increasing array of non-traditional materials. More categories in the patron block table are necessary to facilitate limited lending on these materials.

    This would allow libraries to limit lending more granularly. For example, allowing a set number of items in each of the following categories:
    Books -100
    CDs - 25
    DVDs - 5
    Videogames - 1
    Games/Puzzles…

    45 votes

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  12. At present, a general search on Sierra brings up all records whether suppressed or unsuppressed. The plus sign next to the search button allows filtering of these results by material type, language, collection etc. but there is no way to just return records for unsuppressed bibliographic records or unsuppressed items. Having the ability to search for unsuppressed bibliographic records means that you do not then have to trawl through copious irrelevant records to find the desired record.

    Idea Value
    It will speed up searching.

    41 votes

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  13. The patron record payment lock time should be reduced or have the ability to be overridden. Four hours is an excessive amount of time for a record to be locked. If a patron record is open for more than, say, 15 minutes (or even 5 minutes), the other session is probably not in the midst of making a payment.

    Idea Value
    Patron record locks are unexpected and embarrassing for staff that encounter them when the patron is in front of them wanting to pay or have a fine, fee, or other charge paid or waived. The patron is confused and…

    36 votes

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  14. Currently there are no alerts when indexing stops working. We would like to see some put in place.

    We recently had our keyword indexing stop working. It wasn't completely obvious to us for few months that there was a problem with indexing as it didn't seem to be every record.

    Idea Value
    Having an alert to III would save time troubleshooting if it's a metadata problem and raising tickets for something that could have an alert on it.

    36 votes

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  15. There are two things we would like to see in the Mark Damaged Items process. First we need a separate notice text for damaged items. We are trying to differentiate between lost and damaged and having to use the same notice text is problematic. Second, we'd like the status after the bill is paid to be Damaged & Paid (just like Lost & Paid) instead of just Damaged, as staff can't tell if this is an initial damaged status or one that has been paid for. These are handled differently and being able to create a list, for example, of…

    35 votes

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  16. Problem: Many patrons have holds on titles in Quick Pick or Lucky Day collections. When they "get lucky" and check out one of these non-holdable copies their original hold remains in the queue and the patron often neglects to cancel their hold.

    Impact: Fulfilling these unnecessary holds wastes time for staff and patrons and delays trigging other patrons' holds as the item sits on the holdshelf until the expiration date. Collection budgets are also negatively impacted as these unnecessary holds can skew the item-to-holds ratio for high-demand items that selectors use to determine how many additional copies to purchase.

    Solution:…

    35 votes

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  17. We frequently have the unfortunate situation where staff accidentally delete their paging list from the list of Notices. Ideally, we'd prefer that frontline staff be able to prepare, print, & fulfill their paging lists but not be able to delete them.

    Separating authorizations to create/edit/delete these lists from the preparation & printing would save support staff a great deal of time spent recreating these lists & remove some of the potential for frustration & confusion among frontline staff.

    35 votes

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  18. As a library worker using the Sierra staff client, when I have a review file open or selected, I want some navigation that will take me directly to Global/Rapid Update to work on that review file.

    Idea Value
    I am constantly creating review files then editing them in Global or Rapid Update. This is a big part of my job. I don't know how many times I've gotten to Global/Rapid Update and I can't remember the number of the list I'm working on. It would be great to have navigation in Create Lists that would take me directly to Global/Rapid…

    34 votes

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  19. In the Sierra web-based admin utility, in Authorizations and Authentication Admin, when importing permissions from one Sierra user to another, the "donor" settings overwrite those of the recipient user. I propose adding a checkbox to allow these to be imported in an additive manner.

    Idea Value
    Recently two of my coworkers in Technical Services and Collection Development received promotions and shifted into different roles. When using the feature to assign the permissions of users similar to the new roles, old but still valid permissions were lost due to the way the feature overwrites the recipient permissions with those of the…

    34 votes

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  20. The Load Tables are a critical point for any data management of a library. While many functions and features have been migrated from character-based system access to web access or within the SDA, this feature has not changed. Programming with what seems like a unix-based editor reminds me of the "dark ages" of programming.

    Idea Value
    Many times the syntactical error or omission of a line in my load table editing sessions happen because of the UNIX-like environment where editing takes place. Increased modernization of the editor would streamline the process.

    33 votes

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    This idea was selected for development from the All Systems Go challenge.

    Design of this enhancement is underway. I will provide an update when we have determined which release will include this enhancement.

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