265 results found
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Connect Global Update with Scheduler
We complete many repetitive tasks in cataloging and patron record management each day. This entails using Create Lists to generate the list, and then using Global Update to perform the same set of edits each time. We need Scheduler to be able to connect into Global Update to perform those tasks automatically.
This may require enhancement of Global Update to save the Command Input, or it might mean adding the Command Input choices to Scheduler.
Example:
Scheduler runs an updated Create List using a saved search query to identify items that need their suppression code updated.
It then uses a…20 votes -
Add "mark damaged items" workflow to checkin
Staff need an easy way to make an item "damaged" when performing check-in. The current damaged workflow requires staff to be in the patron account.
All of our libraries have book drops, and every day, damaged items are returned. It doesn't make sense for library staff to stop their process, review the item record, and then review the patron account details in order to mark an item as damaged.
Can the "Mark Damaged Items" button that appears in the checkout function (checked out items) screen be added to the check-in window. I have attached an image where we would like…
19 votes -
Simplify FTP login for vendor status reports
Description
Sierra will enter the FTP login information automatically when downloading vendor status reports when that information is saved in the system.Value
Makes it easier to retrieve files quickly and easily.19 votes -
Add ability to suppress a subfield in the 1xx
Add the ability to suppress subfield 1 in the 1xx field so it will not show in Sierra. This way it can be unsuppressed when the library starts using linked data.
18 votesThe product team will review this idea for consideration for a future release.
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Add Invoice Number to Invoice Summary
The Invoice Summary that is sent after posting invoices only lists the voucher number. Our Finance department has to go through the Invoice Register and match the invoice number to the voucher number to know what invoices should be paid. This is very time consuming, and susceptible to human error. Please consider adding the invoice number to the Invoice Summary.
18 votesThe product team will review this idea for consideration for a future release.
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Ability to disable a user with one click in Admin Corner
The ability to log into admin corner, view all users and with one click disable them (not delete, but deny them log in access) would be helpful for those with revolving part time employees.
We have student employees that change out regularly, but sometimes they come back as graduate student help, etc within a short time.
Being able to simply turn off an employees access and review it within a year or less to determine if it should be deleted or held would be helpful for keeping our staff accounts cleaned up.
18 votesThe product team will review this idea for consideration for a future release.
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Sierra should send an email notification when Offline Files are Uploaded
As the system administrator overseeing a 54-member library consortium, managing Offline File Processing is a routine responsibility. However, we often encounter delays in processing files because libraries don't consistently notify us when they upload offline files. This results in files remaining unprocessed until the next library contacts us, potentially causing unnecessary checkout delays. If we process the files too many days after uploading, additional errors may occur, making it challenging to track items adequately.
An email notification for Offline File Processing would ensure timely handling of uploaded files. We could proactively monitor file uploads, swiftly process them, and promptly address…
18 votesThis idea will be reviewed by the product management team for possible inclusion in a future release.
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Ability to change password on login page of SDA
Many libraries are creating individual logins for each staff member. Staff needs the ability to change their password in case they forget it. At this point, they need to be logged into the SDA to change their password which doesn't help if they can't remember it.
18 votesThis idea will be reviewed by the Innovative product team for consideration in planning the upcoming product roadmap.
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Allow use of spine label print templates in Create Lists
Spine Label Queues are only available in the current session and do not save. We are able to print spine labels (sheet or continuous) from Create Lists, but cannot apply print templates with this function. Can we either have the option to apply print templates when wanting to print batches of labels via Create Lists and/or have the option to hold on to our spine label queues for more than just the current session?
18 votes -
Create RestAPI with a Patron Validate role that updates the “last circ activity date” in patron record
Our library wants to provide the patron validate role to our vendors.
But, we do not want to give the vendors any read or write roles.We do this now with several vendors, but the authentication does not update the "last circ activity" field in the patron record.
Is it possible to add a new permission that would only allow authentication but update the "last circ activity" field in the patron record.
Why add this feature?
Our library purges patron that don't circulate for X number of years. We don't want to delete patrons that are actively using our eVendor…17 votes -
Create a way for staff to add messages to other library's items outside of scope restrictions
The problem that's prompting this suggestion:
I work at Gondor Library. An item arrives from Rohan Library (outside of scope) to fulfill a hold for my Gondor patron. But staff notices it has damage that has NOT been noted in the record (or on the physical object).Gondor staff have two choices.
a) the damage is extensive enough that we decide to not fulfill the hold and send it back to the owning library, Rohan.
b) we use our judgement to decide whether the Rohan book's damage is minor enough to fulfill the hold.
For example, only light stains on…17 votesThe product team will review this idea for consideration for a future release.
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Re-page for item if pickup location has changed
Currently once an item is placed on hold, if the patron changes the pickup location after the item has already been paged for, the item will not be paged for again. With Title Priority Paging and “Prioritizing Hold Fulfillment at the Pickup Location” settings in place, this means a patron could be waiting much longer (depending on the “Pageslips: Number of hours before page can be transferred”) for their hold, even though they have fixed their mistake and reselected their intended pickup location. Additionally, even if the old pickup location pulls the item, they won’t be able to fulfill the…
17 votes -
Limit Ability to Clear Expired Holds & Holdshelf
So as we've seen repeatedly despite training & periodic reminders to exercise caution, the putrid corpse of liberty can really do a number on the Clear Holdshelf Report. We see disturbingly frequent scenarios where someone at one of our locations is not careful & winds up wiping out the holdshelf report for all 40 other branches. While we're fortunate to have someone here who has created a sort of recovery tool, we'd like to see the potential for such chaos somehow eliminated.
17 votes -
Fix "Tile Vertically" so the bottom of the records don't get hidden behind the taskbar on Windows 11.
In Sierra, on Windows 11, when you click "Tile Vertically" so you can see multiple records at the same time, it makes the windows too long, so that the bottom of the windows get hidden behind the taskbar if it is locked. It does not do this if you maximize a record window, or if you use snap. It only seems to be the "Tile Vertically" function.
We use this function a lot to compare records for deduplication, and it is really annoying to have to manually resize windows so you can see the whole thing.
16 votesThe product team will review this idea for consideration for a future release.
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Max Item A-D But For Holds
I had first suggested this over a decade ago when at another library that was struggling how to balance its combination of branch & research library users & the sort of requests they might make. While no longer there, I still see it as a potentially useful means for staff to develop their request processes & create limits within limits.
What I'd like to see is the ability to not only set a hold threshold, but as is the case for the Max Items A-D allowed as applied to checkouts, allow a similar breakdown for holds.
Optimally, this would allow…
16 votesThe product team will review this idea for consideration for a future release.
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Include hold pickup location and expiration date in cancellation notices sent to LX Starter
Our library recently started using LX Starter, which includes merge tags for the hold pickup location and expiration date in its template for hold cancellation notices. However, we've been told that Sierra doesn't pass this information to LX Starter and therefore this information can't be included in our cancellation emails. We would like to have this information added so we can provide additional information to our patrons about when and where their holds expired.
16 votesThe product team will review this idea for consideration for a future release.
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Add the ability to require fixed-length fields, not just variable length fields
We require certain information to create a library card, however Sierra does not enforce this requirement at the system level. Since it isn't mandatory, some data simply never gets captured and creates more work on the backend.
Beyond that, having certain information in the record would allow us to build a better understanding of our usership so that we can make better decisions as an organization.
I especially would love the ability to require any and all of the fixed-length fields; especially patron category, birthdate, home library, and notice preference.
16 votes -
Generate Statement of Charges directly within patron record
It would be very helpful to be able to print a Statement of Charges directly from a patron record (and have it formatted for 8-1/2 x 11 paper and mail-ready).
For context, we are a 138-library consortium, all notices are Auto Notices, and we do not run Statement of Charges for the consortium. Yes, you can run a statement for 1 patron in the Notices function, but this requires consortium staff intervention since that permission is locked down to consortium staff. It would be much simpler for our member libraries to be able to print such a statement on an…
16 votes -
Add Character Map to Patron Record Creation/Editing Menu
Despite the constant threats to our funding & the fact that some seem to treat the notion of DEI as offensive, we continue to want our library to be seen as a welcoming & inclusive environment for our patrons.
We would like to be able to extend this to how their name is represented in Sierra & on notices/when seen in the catalog. We currently have a sort of crib sheet for staff to use to insert diacritic characters into patron names as needed, but think it would be helpful if they didn't have to navigate away from Sierra when…
15 votes -
Add "hold status" and "item status" limits to high-demand holds function
The high demand hold report is a powerful tool that sums system items and system holds.
Adding a "hold status" and "item status" pre-search limiters would vastly improve the use of this report
Why add these limits?
There is no Sierra product (including Decision Center) that allows users to deselect frozen holds from “total holds” count.
This report counts "system holds" as any hold with any status (including item holds that will be filled by "in transit" item)
This report counts "system items" as all items (including billed and missing) so there is no way to know how many items…
15 votes
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