293 results found
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Add Invoice Number to Invoice Summary
The Invoice Summary that is sent after posting invoices only lists the voucher number. Our Finance department has to go through the Invoice Register and match the invoice number to the voucher number to know what invoices should be paid. This is very time consuming, and susceptible to human error. Please consider adding the invoice number to the Invoice Summary.
15 votesThe product team will review this idea for consideration for a future release.
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Show number of copies on order per library
We are a Consortia of 51 libraries with 25 Acquisition's Units. We would like to see how many copies each library has ordered. This was available in Encore.(see screenshot) Vega does not show order records at all so we would like to see more detailed information in Sierra. Currently, you can only see that other libraries have ordered, not number of copies (see screenshot)
15 votesThe product team will review this idea for consideration for a future release.
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Include hold pickup location and expiration date in cancellation notices sent to LX Starter
Our library recently started using LX Starter, which includes merge tags for the hold pickup location and expiration date in its template for hold cancellation notices. However, we've been told that Sierra doesn't pass this information to LX Starter and therefore this information can't be included in our cancellation emails. We would like to have this information added so we can provide additional information to our patrons about when and where their holds expired.
15 votesThe product team will review this idea for consideration for a future release.
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Re-page for item if pickup location has changed
Currently once an item is placed on hold, if the patron changes the pickup location after the item has already been paged for, the item will not be paged for again. With Title Priority Paging and “Prioritizing Hold Fulfillment at the Pickup Location” settings in place, this means a patron could be waiting much longer (depending on the “Pageslips: Number of hours before page can be transferred”) for their hold, even though they have fixed their mistake and reselected their intended pickup location. Additionally, even if the old pickup location pulls the item, they won’t be able to fulfill the…
15 votes -
Granular Permissions on Item Record
We would like to see more specific permissions on items records to allow staff who don't have access to edit entire item records to be able to do basic things like add and delete item messages or change the status of the item.
Frontline staff are discovering outdated item messages or finding that items are missing, and it's inefficient for them to have to contact someone else to change the status of the item, or delete an item message attached to it.
15 votesThe product manager will review this idea for possible inclusion in a future release.
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Automatically email Manage Holds results to library staff
Have the results of Manage Holds automatically emailed each morning.
This would let staff pick holds even if they don't have Sierra open or available. The automated emails could be set up within the Manage Holds function itself, or could be accomplished if Scheduler worked with Manage Holds (right now Scheduler only works with Create Lists and Data Exchange).
15 votes -
Max Item A-D But For Holds
I had first suggested this over a decade ago when at another library that was struggling how to balance its combination of branch & research library users & the sort of requests they might make. While no longer there, I still see it as a potentially useful means for staff to develop their request processes & create limits within limits.
What I'd like to see is the ability to not only set a hold threshold, but as is the case for the Max Items A-D allowed as applied to checkouts, allow a similar breakdown for holds.
Optimally, this would allow…
14 votesThe product team will review this idea for consideration for a future release.
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Option to exclude frozen holds from total holds queue in catalogue
Libraries should have the option to exclude frozen holds from the total holds queue that appears in any catalogue.
Benefits:
1) Customers will have a better idea of where they are in the hold queue.
We encourage customer-driven hold management, and customers have told us that they want an estimate of when their holds will be filled.
This is especially true when customers place multiple hold on titles within a series.2) Customers will not see inflated hold queues and provide feedback to the Library that they should purchase more copies.
3) Customers could make an education decision on whether…
14 votesThis idea will be reviewed by the Innovative product team for consideration in planning the upcoming product roadmap.
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Include zero results for selected locations in all reports in Decision Center
Currently Decision Center only returns data for a location parameter if there was activity for the selected time period and does not return a zero placeholder for locations without activity. This creates extra work for staff when working with the resulting Excel files. They can't easily reference the cells in Excel consistently.
14 votes -
Dark contrast display option for the SDA
We see the Sierra 6.0 Release Notes features new Accessibility improvements in the SDA. It is unclear if this includes a high contrast display option which staff recommend to support use of the software by many different types of staff.
14 votes -
View Public Display - Allow for Multiple Choices
https://ideas.iii.com/forums/951745-ils-sierra/suggestions/46670854-sierra-5-5-direct-view-public-display-to-disco is closed/says it's already supported, but the part for being configured to more than one display option is not addressed. We would like to be able to have more than one option to display - Vega, Classic, Encore and even III Mobile if possible - so we can see how all iterations look right from the SDA. So in the menu it would be View | Public Display | array of choices
14 votes -
Allow Global Update of Fund Codes
Allow for Global Update of fund codes. I work in an academic library and will often get purchase lists from our liaison librarians for a specific department. The records are brought in and the attached order records are edited in GU with the correct vendor, and selector, etc. It would be a time-saver if I could also update the fund code (which are tied to academic departments) at the same time.
14 votes -
Postpone/freeze a hold after it's Ready for Pickup
Postpone/freeze a hold after it's Ready for Pickup
Similar to Overdrive's redeliver option. Allow a patron to postpone/redeliver their hold one time if it comes in unexpectedly or at a time when they cannot come to pick it up.14 votesThe product manager will review this idea for possible inclusion in a future release.
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Add "Available at Branch" to Sierra Search/Holds facets
Staff want to limit their search in Search/Holds to items that are on the shelf at their branch. These would be items with a status of "available" and a loan rule equal to zero.
Circulation workflows are severely impacted when staff have to use the SDA and the Discovery Catalogue to determine if items are in the branch.
Libraries with floating collections or multi-branch libraries do not always know what is on their shelves.
Customers that visit the circulation desk want to know if an item is in the branch. Staff want to know if items on a particular subject…
14 votes -
Lock Commands in Rapid Update
When using the Rapid Update function to update individual item records, you can select a specific field (or fields) and values to update. After setting up your desired fields to update, you then scan the item barcode, hit Enter twice, and return to the point to scan the following barcode. We have had multiple instances where staff accidentally insert an additional field to change after scanning a barcode. One example is if they accidentally hit the space bar instead of the Enter key. It then defaults to the Copy# field. If there were a way to lock the selected Commands…
13 votesThe product team will review this idea for consideration for a future release.
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Create user permissions/roles for limiting SierraDNA access
We have had a number of instances recently in which a vendor has requested SQL access in order for us to utilize there services. We are hesitant to allow for that (and have policies against it) due to the quantity of secure data that would also provide access to.
What we need is a way to provide lesser SQL access to particular users to allow them to tap into only the relevant tables (bibs & items for some. Circ_trans and patrons for others).
Beyond the vendor scenario it would also be fantastic to provide limited access to more of our…
13 votesThis idea will be reviewed by the product management team for possible inclusion in a future release.
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Customise font size and other details in Sierra pop-up messages
We'd like the ability to customise the font size of the text in Sierra popup messages i.e, increase font of where items are going to be picked up, or making the destination in the top part of the message stand out? Or removing call number which we do not use.
13 votesThis idea will be reviewed by the product management team for possible inclusion in a future release.
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Additional (Staff Only) Message Field In Patron Records
We have been considering enabling the display of the free text Message field in patron records in the WebPac (& a corresponding tab in Bibliocommons). It seems like an easy & useful way to quickly & effectively communicate with customers on issues related to their account.
For example, we might want to create a list of patron records at a library location that is closing for renovation to let them know that for the duration of the closing, their holds will be routed to another nearby branch. We'd apply the message to impacted patron records for as long as it's…
13 votes -
Add a Note Field in the RFID Pad Server Options Table
As ILS administrators of a large consortium, we would like the RFID Server Options Table to have an additional field/column to add notes (library name, dates, staff initials). When one of our member libraries needs to change RFID entries, we sort through nearly 200 lines to determine which one needs updating. Many entries use IPs without identifying library information. We must read through old library correspondence to discern which IPs belong to the library. This task takes up valuable time when we are trying to assist a library with troubleshooting or adding and removing entries.
An additional free-text field to…
13 votesThis idea will be reviewed by the Innovative product team for consideration in planning the upcoming product roadmap.
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Exclude specific patron types from getting notices
Being in an academic library, we have certain patron types which function differently than other types. This applies particularly to the differences between a student patron type and a faculty patron type. It would be helpful for us to have the ability to exclude certain patron types from getting certain kinds of notices.
13 votesThis idea will be reviewed by the Innovative product team for consideration in planning the upcoming product roadmap.
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