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ILS - Polaris

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ILS - Polaris Updated

Request Manager go back to where you were

Circulation, Access Services & Fulfillment UNDER REVIEW

ILS - Polaris Updated

Improve Hold Notifications in ExpressCheck

Circulation, Access Services & Fulfillment UNDER REVIEW

ILS - Polaris Updated

Add searching PO Status date and POLI Status date to Find Tool.

Acquisitions, Serials & Inventory Management UNDER REVIEW

ILS - Polaris Updated

Automatic notification for holds on missing items

Circulation, Access Services & Fulfillment UNDER REVIEW

ILS - Polaris Updated

Managing holds

Circulation, Access Services & Fulfillment UNDER REVIEW

ILS - Polaris Updated

Customize Order of Holds in Polaris ExpressCheck

Circulation, Access Services & Fulfillment UNDER REVIEW

ILS - Polaris Updated

Display place in queue when hold is inactive

Customer Relationship & Account Management UNDER REVIEW

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  1. The dashed line around the library card exists regardless of the size of the image. Please remove the dashed line aroound the library card image. I'm running 8.0 and was told by support that all sites have display the dashed line.

    1 vote

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  2. We would like to see Elavon added as an vendor for ExpressCheck payments. Currently, because it is not an available vendor, we cannot customize our fees on our self-check machines.

    1 vote

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  3. Allow PowerPAC to lock independently of the other Polaris Admin features (client and web PolarisAdmin).

    PowerPAC editing is locked when another SysAdmin is using the Administration Explorer. My primary responsibilities in the client are to update the PowerPAC, especially notes for upcoming library closures (holidays, staff development day).

    Idea value
    Provides uninterrupted workflow for primary SysAdmin to continue working when the web services focused SysAdmin needs to update the PowerPAC dashboard elements/layout.

    1 vote

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  4. For library consortiums, it would be helpful for individual libraries to set their webpage catalog to just show items in their library. Patrons have the opportunity to put a REQUEST on items from their home library OR go to the full consortium catalog to see if an item is available and request an item from there. It is very confusing for patrons to see multiple items, e.g. a hardcover and paperback of the same book in the catalog. They request one but it may not be their library's copy. Wastes time and resources. We used to be able to do…

    1 vote

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  5. Under the top level of the My Account tab on desktop, you see more information than you do under the top level of the My Account tab on mobile.

    See attached screenshots.

    I would like to see the same info on both.

    Thanks.

    1 vote

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  6. We would like to have an option where non-resident patron types have a blocking condition for e-resources, but it only limits e-resources. We would like for them to be able to still manage their online accounts and renew physical items, so the patron-initiated blocking condition does not work. Right now, that can only be done in CloudLibrary through SIP, not API.

    1 vote

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    I think this idea needs some clarification. Are you using a non-resident patron code? If so, we do return the PatronCodeID in our PatronValidate API. I wonder if this is a situation where Cloudlibrary has infrastructure in place to support checking the patron code via SIP, but not yet via the Polaris API.

  7. We've begun leveraging the "ExternalID" field in Polaris to integrate staff authentication with Google using our Google Workspace email addresses. During this process, we've encountered matching errors when updating existing Polaris accounts that share email addresses with previously deleted user accounts.

    It would be extremely helpful if, when a Polaris staff account is deleted, the associated ExternalID is automatically cleared to prevent these conflicts. Additionally, when an error does occur due to a duplicate ExternalID, a clearer error dialog that identifies the conflicting PolarisUserID would greatly assist in resolving the issue quickly.

    1 vote

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