276 results found
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Create a different template for repeat bills
Add the ability to create a template specifically for repeated bills. This would allow us to send a different message for a reminder bill than what we sent in the original bill. This is would be similar to how we are able to create different templates for 1st, 2nd, 3rd etc Overdue Notices.
23 votes -
Ability to view history for item and volume records.
It would be helpful for us to have access to the history of item and volume records, including details of their creation and any subsequent edits. This would improve our ability to track changes and ensure accountability if any issues come up.
25 votesThis enhancement is planned for Sierra 6.6.
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Automatic SSL Certificate Renewal
Keeping our systems secure with SSL certificates is essential. Certificates need to be renewed and there is a service commitment to handle this process. But there is a better way. SSL providers can be setup to automatically renew and deliver an updated SSL certificate to our systems when their expiration time approaches.
This idea is for Innovative to support software-only site with setting up an automatic SSL renewal process thereby keeping our systems safe from expiring certificates and making the process worry-free.
21 votesThe product team will review this idea for consideration for a future release.
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Permit user selection of multiple Remote Search (Z39.50) Load Tables for record overlay
Sierra uses a particular Load Table to determine how bibliographic records are overlaid when new records loaded via Remote Search (i.e., downloaded from another library catalogue using Z39.50)
According to Sierra's documentation the default Load Table is "m2btab.b", but Innovative can configure Sierra to use another one if desired.
We have found that certain projects call for different Load Tables because different sets of fields should be retained, discarded, or inserted. It is possible to change to a different Load Table for remote search temporarily (or modify the current Load Table), but that would affect all cataloguers for the duration…
6 votes -
Add Character Map to Patron Record Creation/Editing Menu
Despite the constant threats to our funding & the fact that some seem to treat the notion of DEI as offensive, we continue to want our library to be seen as a welcoming & inclusive environment for our patrons.
We would like to be able to extend this to how their name is represented in Sierra & on notices/when seen in the catalog. We currently have a sort of crib sheet for staff to use to insert diacritic characters into patron names as needed, but think it would be helpful if they didn't have to navigate away from Sierra when…
15 votes -
Allow holds on multiple bibs at the same time from a review file
There are times staff need to place holds on multiple items that are in a review file (we are working on a collection and need to change something about a group of items) and it's time consuming to go item by item. It would be nice to place bulk item holds on items in a review file.
3 votes -
Clearing Expired/Defunct Holds - Generate Hold Cancellation Notice
Currently, only when you cancel a hold from either the Hold tab or the Hold queue do you get the option to generate a hold cancellation notice. When a defunct hold is cleared from the holdshelf (clear expired holds), we would like to see a prompt to send a hold cancellation notice(s), just as we do when cancelling holds outside of the clear holdshelf process. All those that get cleared could use the same “drop hold” message in the text of circulation notices (explaining your hold has been cancelled because it’s expired/hold pickup by date has passed). These would be…
7 votes -
Improve clear hold functions for integrated systems
When a hold has been cleared or is defunct, the information Sierra provides integrated integrated systems (IMMS for our example) over API is not consistent In particular, when clear holds is run in Sierra. During clear holds, the item status either remains at ! On holdshelf or changes to another item status. When it remains as !, IMMS sees the hold is still active and does not instruct staff to clear the item from the hold shelf. Daily and weekly processes are needed to update the item records for IMMS to recognise the changes.
Can the clear hold function in…
8 votes -
Block particular bib records from having their URLs checked by use of a suppression code
Block particular bib records from having their URLs checked by use of a suppression code
5 votes -
add location column in Count Use function
Under the count use function, is it possible to add a location column? Currently, we have Title / Barcode / Count / Status. This way, when staff collects used but not checked out items and counts their usage, they can also see - at a glance - if the item belongs to a different floor/location and can separate it on the spot.
This added information will save staff time and minimize the chance of something being misplaced.
9 votes -
Add pull date to ILL record
Add a field to ILL records that includes the hold pull date. This information is in the ILL clear hold shelf report, so the system has the information. It does not appear in the ILL record and therefore cannot print on the hold slip. Staff need to manually write the date on each hold slip. Other hold slips, including INN-Reach, print a pull date and ILL holds should be able to have this information added to the record for printing purposes.
3 votes -
Update Expected Format Requirements for Email Variable Length Field
Idea: update the expected format requirements for the email variable-length field to account for modern, non-standard email domains.
Relevance: The prevalence of non-standard email domains is growing. Currently, Sierra accepts some non-standard formats, like .me, but rejects others like .health. This prevents the saving of the patron record and requires that the patron provide another email or change their notice preference.
5 votes -
Batch Check-In Should Not Update Circactive Date
Batch check-in is a necessary component of debt write-off and system maintenance. Running this process updates the patron account circulation activity date (CIRCACTIVE) even though this is a system-generated process and not initiated by the patron.
We use the CIRCACTIVE date when reporting on card usage, and as an indicator of when to delete inactive cards. Because the date is updated through batch check-in, we have to do a lot of clean-up work to understand actual patron usage and behavior.
Ideally, batch check-in should not update CIRCACTIVE. It would be fine for the account UPDATED date to be updated.
This…
23 votesThe product team will review this idea for consideration for a future release.
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Globally purge charges by itype
Idea: add a limiting feature to Globally Purge Charges that allows for choosing which fines to clear by itype.
We use itypes to delineate lending in addition to the location code. With libraries transitioning to fines-free policies and seeking to waive existing overdue fines for patrons on some items (but not all), the current function structure complicates matters, as it only allows for limiting by location code, rather than by item type. There are ways to work around it but they are cumbersome.
5 votes -
Create a pop-up when you are about to overwrite a review file in create lists.
It is very easy to accidentally overwrite a review file in create lists. There should be a pop-up that asks if you want to overwrite the file so that you know you're doing it.
9 votes -
Include items checked in via selfcheck in Homebound Patron Reports
Sierras Homebound Patron Report currently excludes items that are checked in via selfcheck (SIP2). Since almost all check-ins in our libraries are done through selfcheck machines, the report provides an incomplete history and is not usable for tracking items checked in for homebound patrons.
Please update the report logic so that all check-in methods, including selfcheck check-ins, are included. This would ensure accurate reading history and make the module much more useful for libraries that rely on automated check-in workflows.
3 votes -
Create Lists - Saved Searches - Ability to Rename, Show Creator, Last Used
We repeatedly run up against our limit of saved searches in Create Lists. There are probably saved queries created long ago that no one is using/needs. I was hoping to assign staff to review the queries and put their initials in the saved search name, but when you go to Edit, you can only edit the query, not the query name (like you can a review file). Ideally it would work like the review files themselves, when you can see who last ran the list (initials, date and time). And perhaps apply the "Own" option. This would really help to…
40 votesThe product team will review this idea for consideration for a future release.
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Send to: Notices
It would be great if the logic & momentum that introduced Send To - Rapid or Global Update in Sierra 6.3 & will soon allow the same shortcut to Delete Items could also be applied to the Notices function.
I had submitted a similar request that the shortcut be added to Globally Purge Charges & am wondering if this might be combined into one request or if it's easier to introduce them one at a time?
Use case: each week, Cincinnati generates a list of customers sent a statement of charges (bill notice) via Create Lists. This list is then…
6 votes -
Disable fine lock
Because our library does not use fines, having the "Failed to acquire fines payment lock. If not cleared, fines payments cannot be processed" message is of no utility for us. We'd love multiple users to be able to view a patron record without this message showing up.
9 votes -
Disallow cancellation of holds by Pickup Location, Loan Rule or Stat Group
It would be helpful to have the ability to prevent a hold from being canceled based on its pickup location.
We have holds pickup lockers installed in three locations and are finding that if the lockers contain an item which has since had its hold canceled, the lockers will send a CheckIn SIP transaction to Sierra for that item, resulting in the item being [logically] used to fulfill someone else's hold [while physically still housed in a locker]. For popular new releases, this is happening more frequently than one might imagine. The ability to disallow the cancellation of holds at…
10 votes
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