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331 results found

  1. Block particular bib records from having their URLs checked by use of a suppression code

    4 votes

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  2. Because our library does not use fines, having the "Failed to acquire fines payment lock. If not cleared, fines payments cannot be processed" message is of no utility for us. We'd love multiple users to be able to view a patron record without this message showing up.

    8 votes

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  3. Idea: update the expected format requirements for the email variable-length field to account for modern, non-standard email domains.

    Relevance: The prevalence of non-standard email domains is growing. Currently, Sierra accepts some non-standard formats, like .me, but rejects others like .health. This prevents the saving of the patron record and requires that the patron provide another email or change their notice preference.

    4 votes

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  4. We would like to see more granulated permissions for user administration, especially with assigned permissions, settings, options, workflows, etc.

    We would like the ability to assign a particular group of user accounts (e.g., circ student employees) to a specific admin (e.g., head of circulation) without assigning ALL system administration. It would be helpful for troubleshooting and having this department be able to assign macros, specific permissions, and print settings to different accounts.

    Ideally, this "group admin" would have the ability to edit settings on accounts for options, settings, and workflows. It would be great if they could clone and create…

    9 votes

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  5. Currently, only when you cancel a hold from either the Hold tab or the Hold queue do you get the option to generate a hold cancellation notice. When a defunct hold is cleared from the holdshelf (clear expired holds), we would like to see a prompt to send a hold cancellation notice(s), just as we do when cancelling holds outside of the clear holdshelf process. All those that get cleared could use the same “drop hold” message in the text of circulation notices (explaining your hold has been cancelled because it’s expired/hold pickup by date has passed). These would be…

    5 votes

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  6. We use the patron's 18th birthday as their youth card expiration date. Due to the Year 2038 issue we have been unable to add the correct date for several years now. We would really like to be able to have (any/all) date fields updated so we can begin to record accurate future dates again.

    26 votes

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  7. We have a non-holdable lucky day collection whose items are on the same bib as our regular, holdable copies of those titles. Sierra allows patrons to place holds on titles that are on order, but sometimes the non-holdable copies are the first to arrive -- at which point, Sierra sees that all items on the record are non-holdable, and stops allowing holds until the first holdable copies come in.

    Innovative recommended splitting nonholdable items onto a separate bib record, which seems liable to clutter up the catalog; moreover, some of these items are likely to be moved into our regular…

    27 votes

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  8. At checkout, Circulation Staff must ask patrons at the end of each checkout if they want a printed receipt, email receipt, both, or none, or place a pop-up message on their account. It would be great if there were a way to retain each patron's receipt preference so that upon closing out the patron's record, the preferred receipt would be sent, print, both, or no receipt would be given.

    30 votes

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  9. In a consortial setting we have some libraries that would like to avoid showing last patron data for a item in an attempt to avoid retaining data that could be used to breach a patron's privacy.

    13 votes

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  10. Develop a utility to add new location codes to the so-called Branches table using a CSV file as input. Optionally permit updates (overlays) of existing location code entries so that the branch_code_num, name and/or is_public columns may be reassigned values in this way.

    Our library has very granular location codes which describe branch (or collection subset of a branch such as a display area), audience, format and genre, loosely speaking. This amounts to 220-250 location codes per branch (or collection subset). We currently have over 5,000 distinct location codes in our Sierra database, and every time a new branch is…

    9 votes

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  11. With the increase in bot attacks causing DOSS downtime, it is important to be on top of server security. The Apache module "modsecurity" has been around for over 20 years and there is an active community creating rules (https://coreruleset.org/) to block bot attacks. I think that Innovative should include modsecurity in their Apache build and actively support or provide the option to its customers to include rules to increase server security.

    3 votes

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  12. As a consortium, our system has hundreds of location codes. We appreciate the new functionality to add locations to scopes ourselves, but it is cumbersome to scroll through the list of hundreds of branch entries each time to find the code you need to add. It would be helpful if there was search functionality, where you can type in the code, and it brings up the corresponding entry in the branches list for you to select.

    8 votes

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  13. We had a patron complaint that the email notices do not include magazine issue information, only the main title. The notices also do not include item barcodes, so there isn't any data to match against a specific issue. Could information from the Issue field in the item record be displayed in overdue notices?

    13 votes

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  14. Currently, Sierra does not provide built-in functionality for processing or tracking refunds. While the system records partial payments that result in credits (displayed as negative fines) and waivers applied by staff (visible in Fines Paid), there is no equivalent workflow or tracking for refunds.
    We request the addition of a refund tracking feature within the patron record, ensuring that staff can see when a refund has been issued. Specifically, we propose:
    A clear refund indicator in the patron record.
    A display of refund amounts including payment method in the Fines tab, similar to how fines and waivers are shown.
    An…

    12 votes

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  15. Right now NCIP for Symphony, Voyager, Polaris, Koha and Evergreen all accept ISBNs, but Sierra's does not.

    6 votes

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  16. Sierra 6.3 saw the introduction of a feature that allows users to select a file in Create Lists mode & then, from the Tools - Send To menu, direct that file to either Global or Rapid Update, eliminating the need to navigate to those functions & then find & select that file.

    I would like to see the same introduced, but for the Delete Records function.

    Doing so would similarly streamline the workflow when doing record purges in Sierra.

    13 votes

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  17. I recently learned that the fields included in the Expanded Display for patron records (when you rollover/click the i next to the record) are hard coded.

    I found this unfortunate, because what's shown in the Expanded Display differs depending on where you're viewing it, which in the case of patron records is either going to be in the Search/Find a Patron view or the Check Out mode view.

    Examples of where I see room for improvement here:

    1) When I search for a patron by name & come up with dozens of people with the same name, an identifier like…

    6 votes

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  18. Add the ability to suppress subfield 1 in the 1xx field so it will not show in Sierra. This way it can be unsuppressed when the library starts using linked data.

    18 votes

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  19. Ability for patron to add money to their Sierra patron account (via self-check) to pay for future fines, fees, and printing. We are looking to go mostly cashless, but some patrons aren't able to get credit cards (like our young patrons here after school). Our self-check machine takes cash, which would allow patrons to print and pay fees/fines with cash, even if the staff doesn't have a cash register.

    6 votes

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  20. When an item lacks an ISBN in the 020 field (DVDs and CDs only generally have UPCs in the 024 field) the cover image is very much hit or miss. Syndetics has been contacted, however, it appears that Sierra needs to "pass the UPC code” in order for this to work. This addition would be helpful.

    14 votes

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