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241 results found

  1. We have been considering enabling the display of the free text Message field in patron records in the WebPac (& a corresponding tab in Bibliocommons). It seems like an easy & useful way to quickly & effectively communicate with customers on issues related to their account.

    For example, we might want to create a list of patron records at a library location that is closing for renovation to let them know that for the duration of the closing, their holds will be routed to another nearby branch. We'd apply the message to impacted patron records for as long as it's…

    10 votes

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  2. Currently, authentication using the NCIP protocol does not update the CIRCACTIVE attribute in the patron account. We use this protocol to authenticate to a statewide ILL service and we'd like to know when cards are being used in this union catalog and not just our own.

    We use CIRCACTIVE to determine which cards are being used and which ones aren't. This is useful for statistical purposes, but is also linked to our patron database purge process.

    3 votes

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  3. Update the "last checkin" field every time an item is checked in. Now, when you check in an item, the "last checkin" field is not updated if the item is not checked out. I don't know of any reason to not update it. When I look at an item record, I want to know the last date that the item was seen; this can be useful in tracking down items that seem to be missing, or coming up with a list of items that might be missing.

    6 votes

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  4. Rapid or global update to update all Order Status at once.

    6 votes

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  5. The Item Code 1 field was going to solve all my statistical issues. I thought it had 5 characters and each character could be 0-9 which meant I could assign a meaning to each character. For example, the first character indicates agency (1 for CPL, 2 for ADL, 3 for BKM) and the second character indicates audience (1 for adult, 2 for young adult, 3 for juvenile, 4 for other) and the third character, format, etc. HOWEVER it turns out that the largest number this field can hold is 32767 which is weirdly random and very limiting when you want…

    3 votes

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  6. Support team told us Sierra isn't designed to supply hold request date for cancellation notices. Please consider add it. thanks

    2 votes

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  7. Freezing (for patrons) and NNB (for staff) should be combined to one unified functionality so that frozen holds could be managed by patrons (WebPAC/Encore/Vega and third-party solutions using REST) AND by staff (Sierra Circulation). There are a few related ideas (and I commented them) but I think the main problem is that the function is not the same for patrons and staff. So I'd probably like first to remove NNB and replace it with just freeze/unfreeze on Sierra side too. (After that think about the additional options such as thaw date and freeze even if items available.)

    2 votes

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  8. At the end of the year/before we open on January 2nd, we have to manually zero out the YTDCIRC and replace the LYRCIRC with YTDCIRC. Besides being time-consuming if you have a lot of records, this process also then changes the last updated date of the item record, which makes that date less helpful, especially for missing, lost, etc items. This should be done automatically, and it should not change the last updated date of the item record.

    82 votes

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  9. The vendor payment address should be accessible at invoice payment function. Currently, the invoicing function needs to be closed & address information accessed at order record, vendor, etc.

    8 votes

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  10. Can we please have a function to merge bib records? For many reasons libraries end up with duplicate bib records. Currently the only way "merge" a bib is to manually transfer any attached records one by one. This is a cumbersome and inefficient workflow.
    The functionality could work similarly to the Merge duplicate patron record functionality.
    This would allow the user to select the source record bib number and the destination record bib number.

    Ideally, the function should:

    -Include the option to transfer any attached records.
    -Any item or bib level holds attached to the source bib should also be…

    25 votes

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  11. When a tickler has invalid data in the "Date (YYYYMMDD)" field, Sierra's nightly tickler process will fail and any ticklers on order records not already processed will not be sent. This failure will keep happening every night until the problem is discovered.

    For example, dates entered with dashes separating the elements ("YYYY-MM-DD") or with additional characters following the date ("YYYYMMDD - Note text here") will cause this kind of failure.

    In the absence of an easy way to search for invalid data in the tickler date field (e.g., Create Lists), it would be very desirable for Sierra to validate user…

    2 votes

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  12. During the Circulation Forum at this week's IUG, a few libraries brought up their continued interest in going fine free, but also shared how they still faced challenges within their respective institutions from those who felt materials would not come back.

    This is a realistic concern, especially for libraries that couple going fine free with the protracted loan periods made possible by autorenewals. It can sometimes be challenging to get customers to return things, so we appreciate the availability of patron blocks that will prevent checkouts, renewals, etc., but not penalize a customer financially, like the ability to suspend borrowing…

    7 votes

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  13. Why is it important to link patrons?

    • Without linked patron functionality someone that is authorized to pick up a hold on another account is complicated. This is manually done by staff using patron notes, and the authorized patron signs out the book leaving the original hold on the other patron record.
    • Parents visiting the library with children would like to jump to the record of each child rather than using the child’s cards.

    Current privacy and circulation workflow issues:

    • Someone could link to the child record without authorization. If a patron is sharing their circulation details with someone, they should…
    7 votes

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  14. Sierra now supports SAML for authenticating staff, but still allows users to authenticate without MFA using the less secure Sierra legacy authentication method. Sierra should allow administrators to require SAML authentication instead of always allowing users to choose SAML or Legacy.

    1 vote

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  15. We complete many repetitive tasks in cataloging and patron record management each day. This entails using Create Lists to generate the list, and then using Global Update to perform the same set of edits each time. We need Scheduler to be able to connect into Global Update to perform those tasks automatically.

    This may require enhancement of Global Update to save the Command Input, or it might mean adding the Command Input choices to Scheduler.

    Example:
    Scheduler runs an updated Create List using a saved search query to identify items that need their suppression code updated.
    It then uses a…

    17 votes

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  16. So as we've seen repeatedly despite training & periodic reminders to exercise caution, the putrid corpse of liberty can really do a number on the Clear Holdshelf Report. We see disturbingly frequent scenarios where someone at one of our locations is not careful & winds up wiping out the holdshelf report for all 40 other branches. While we're fortunate to have someone here who has created a sort of recovery tool, we'd like to see the potential for such chaos somehow eliminated.

    16 votes

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  17. Circulation staff would like to see "did you mean" logic applied to the SDA keyword search. This is the top complaint from circulation staff who search the database to help customers place holds. Staff are used to a Google (or Discovery Catalogue) keyword search that has some flexibility for human error.

    8 votes

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  18. In Sierra we have to add additional e-mail addresses comma separated in the same field for Print template notices to be sent to more than one address.
    Right now we are implementing Vega Discover and there patrons can add additional e-mail addresses. They end up in separate e-mail fields in Sierra though and doesn´t work for Print template notices.
    The integration built for us between IMMS and Sierra does pick up addresses from all e-mail fields to send out pick up notices for holds.

    So it would be great if this could also be the case for Print template-notices from…

    10 votes

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  19. Being in an academic library, we have certain patron types which function differently than other types. This applies particularly to the differences between a student patron type and a faculty patron type. It would be helpful for us to have the ability to exclude certain patron types from getting certain kinds of notices.

    11 votes

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  20. In Headings Reports, it would be useful to send only selected listings to a printer or to export as a new review file. Currently if you try to select only a few of the total shown, it will print or export the entire report, not the selected listings.

    9 votes

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