Sierra should send an email notification when Offline Files are Uploaded
As the system administrator overseeing a 54-member library consortium, managing Offline File Processing is a routine responsibility. However, we often encounter delays in processing files because libraries don't consistently notify us when they upload offline files. This results in files remaining unprocessed until the next library contacts us, potentially causing unnecessary checkout delays. If we process the files too many days after uploading, additional errors may occur, making it challenging to track items adequately.
An email notification for Offline File Processing would ensure timely handling of uploaded files. We could proactively monitor file uploads, swiftly process them, and promptly address errors. This enhancement would significantly improve the efficiency and effectiveness of our Offline File Processing workflow within the consortium.
This idea will be reviewed by the product management team for possible inclusion in a future release.
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Shawn P. Farrell commented
This would be very helpful!
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Alexis Camarda commented
Having this feature would greatly reduce the potential for errors by accidentally uploading old files, as well as provide better patron service by processing files expeditiously.